Menulog AU | Food Delivery
August 16, 2024
More About Menulog AU | Food Delivery
Menulog is Australia’s widest-reaching online food delivery service, satisfying more than 3 million hungry customers! Choose from all your favourites such as Hungry Jack’s, KFC, Oporto and Pizza Hut and more. Or browse your local restaurants and find a hidden gem. 💎
No one wants to spend their busy weeknights or chilled weekends endlessly searching for restaurants or food delivery near them. The Menulog app will save you time trying to find the best takeaway near you. With over 15,000 restaurants across Australia and New Zealand and more than 70 cuisines all wrapped up in one simple app, we have all you need for the perfect night in.
Watch your delicious meal make its journey from the restaurant’s kitchen to your plate with live updates. Receive up-to-date info and notifications on the delivery status in real time and enjoy our map-tracking feature to see when your courier is nearby. So it is easy to count down the minutes until your hot dish arrives at your door. 😉
Finding and ordering what you feel like has never been faster or easier! 🙌
KEY FEATURES ⭐
* In-app live ETAs & live courier tracking for restaurants delivered by Menulog
* Instant SMS & email confirmation with estimated delivery time
* Customer ratings and reviews for each restaurant
* Conveniently re-order from any one of your past meals
* Delicious cuisine images on your app homepage
* Filter by cuisine, rating, name or discounts
* Pay with cash or credit card
* Order for now, or for later
HOW IT WORKS (First Timers)
* Enter your address
* Choose the restaurant you feel like
* Add some tasty dishes to your order
* Enter your delivery details and preferred payment method
* .Your food will be delivered or ready for pick-up before you know it
HOW IT WORKS (Your Next Order)
* Find one of your culinary favourites inside the app
* Confirm your preselected payment method
* Your food will be delivered or ready for pick-up before you know it
Your tasty dish is just a few taps away - download the Menulog app now!
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A discount on an order price of up to 25% applies to the first order at participating restaurants. Discounts are provided by the restaurant if specified on the restaurant page on the Menulog platform. Not all Menulog restaurants provide discounts.
Latest Version
10.35.0.1610002232
August 16, 2024
Just-Eat Holding Limited
IT Tools
Android
3,836,069
Free
com.menulog.m
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User Reviews
DERYL MENEZES
11 months ago
This was the worst delivery experience I've ever had. The company has no oversight or accountability and no records of their delivery personnel. My order was never delivered, and they only offered an account credit. They can't even track or contact their delivery staff. This is unacceptable. I demand a full refund immediately. If not resolved, I will take my complaint to social media. I strongly advise against using their service.
Trash Gamer
10 months ago
Don't use menulog, you'll just get screwed around with by their terrible service, they couldn't even offer me proper compensation for wasting over an hour of my time the order should have been delivered in less than half an hour, it was 4 items that should have taken no longer than 5 minutes to prepare but my courier was sitting at the restaurant for over an hour, every inquiry I made was telling me to just wait, when I finally got refunded and asked for compensation they offered me 69 cents!!!!
Sebastian Annetts (Torchwick109)
11 months ago
This app is pretty good, my only issues being setting up my payment method, I couldn't do so from the settings menu and had to do it through an order, sometimes the app doesn't register my finger pressing an option and finally it's missing a favourite menu to save a few restaurants so you don't have to keep searching for them whenever you want to order.
Braith Allen
10 months ago
Horrid, I understand people don't wanna go out for their food but if they know that at certain times you're paying up to $20 extra for different "fees" and after paying so much you have to wait for the drivers who are accepting 5 orders at a time so you're last on the delivery list and your food is stone cold and at one specific time I had half eaten chips and of course the app has zero report or proper help options until your payed for horrible food has already been delivered.
All Home Property Maintenance
10 months ago
16754928 case number. Worst app ever, we paid and 4 hours later food arrived cold and couldn't eat. We called menu log emailed them, no response and we never got our money back. Very unprofessional and very bad that a company can do that and get away with it. Case number is been attached which we opend and never got a response.
Zac Edwards
10 months ago
order seems to be 50/50 if you either get the correct order or they don't deliver it too the wrong place or just doesn't arrive have had to go collect orders from 100 metres down the road off someone's doorstep or the latest had the driver arrive totally wrong order take the order with them then as they left marked it as delivered edit increased the score since they returned with my original order and now am receiving the new order at some point shortly edit2 new order was wrong too
Ben Dover
10 months ago
🤡BEWARE!!!🤡 I could not describe to you the amount of sheer incompetence i experienced. From delivery to the support experience, I thought I may have entered a circus. The support team is full of snowflakes and will end their conversations for no reason. These are the people you talk to after your delivery doesn't arrive. Pay attention to delivery on the app they left mine on the sidewalk. 2 hours on the phone later, and I finally get a refund,but 10 days later. SCAM! NO FOOD AND 10 DAY REFUND
Thomas Brown
10 months ago
Waite about an hour for dinner. Watched the delivery on the app and waited for them to buzz our apartment (left notes to request buzz). A few min later, when no one rang, we checked the app. It said delivered. Not to us. We ran down, no food. I said 3x that it wasn't delivered and we'd looked outside. Then they asked if I looked outside. Result = nl dinner, no compensation, just a refund + a too bad so sad. Won't be using menu log again. At least when uber screws up they compensate you properly.
Briely Komnacki
1 year ago
I highly recommend NOT downloading this app. I have had countless orders lost, not delivered, and not refunded. Menulogs customer support has nothing but disappointed me. I have had operators lie to me about receiving a refund when my food never got delivered, and they have manufactured it that it is essentially impossible to contact menulogs customer support directly to take the issue further.
Anju Mathew
11 months ago
The worst delivery ever. I never got my order. I had to chat with 3 different people to explain the problem and get a refund. They terminated the chat when I asked for details of what had happened to the order. The restaurant confirmed that the order was picked up 2 hrs back. Anyways, we don't have dinner now cos unfortunately we used menulog. Never again!
Curious Brain
10 months ago
Unfortunately the app is a non reliable service. I made and order and after having waited more than 1 hour for the food to arrive, out of nothing, I received a cancelation without any reason for my order. Besides being useless app it is a waste of time, which feels even worse when you're hungry and you just want some food ASAP.
Ajeet Singh
10 months ago
always delayed, keep waiting for drivers, most of the time receive cold food. Latest: Getting more pathetic, drivers running away with food, without delivering and marking delivered, and then these Menu log Guys crediting the Menu log account instead of refund, Really? What is the use when I can't even trust their drivers! 4.4 is definitely a paid ratings, they have got!
Aaron Affleck
10 months ago
Terrible service. Waited about 2 hours with my meal at "Preparing your order" before ringing the restaurant directly and going and collecting myself. Noone to talk to, no updates, just the estimated delivery being routinely pushed further out. All for an extra $10 in delivery and service fees. Absolutely useless service. Go with Door Dash.
Danika Tserepas
10 months ago
The worst. Every order I've received is either stone cold after taking forever to arrive, missing items or never delivered. And if any of this happens to you, they will only give your account a credit so you are forced to use them again. But also good luck reporting your order didn't arrive. Don't bother.
John Nguyen
10 months ago
Terrible experience. Completely wrong order was delivered. It had someone else's name and order on it. Tried to contact menulog to see how to remedy the situation. i did not want to eat someone else's food. I couldn't eat half of the order because of allergies. and it was not my food to eat. Three days later still no response. Poor customer service. Go and use Ubereats. Trust me they are 1000% better.
Mattschu Picchu
11 months ago
At some point in the last couple of years, Menulog has become a joke. We've had a few things like deliveries to the wrong address being left there in the cold and stuff like that, but in the last 2 weeks twice now a driver hasn't rocked up to collect the food, and it was only because I was a regular that the restaurant contacted me to say the food had been sitting around for 45 minutes - while the app said that "it was on it's way". It's impossible to get any real-time help on the app. Deleted.
Mikey Jay
10 months ago
Menulog has gone downhill. My 5 star review is going to 1 star. Not only do menulog charge you for delivery, but also charge you on top of each item you purchase. If you order Subway, it's almost double the price of going into the store. To top it off, when you get extremely bad food, they refuse to refund you. DONT WASTE YOUR TIME AND MONEY!!
Urban Nymph
1 year ago
Don't use Menulog. They almost always either deliver the wrong order or show up super late. They don't give you a way to contact the driver. Menulog customer service is abysmal and doesn't give refunds, just vouchers, but you have to spend MORE than the voucher just to use it. I can't believe that's even legal. Do not ever use this service. Uber eats is way more reliable.
Sam Goodger
2 years ago
Quite easily the worst delivery app I have ever used. Not only is the interface terrible but the customer service is almost non-existent. If you accidentally put the wrong address, there is NO way to contact the courier to see what they may have done with the order. And good luck getting in touch with ANYONE at Menulog to escalate any issues with your orders. They don't have any numbers to call and you must use their useless chat system. I'd write more but I have run out of characters. AVOID!!!!
Bitt Del Cid
1 year ago
Awful experience, ordered my food. The restaurant recived it and made cooked it. Then we waited 1 hour and no one came to deliver it. I had to drive myself to go pick it up even though I paid the delivery fees and all pf that. Tried to contact menulog, a bot was the only thing available. No real answer just a script. Use a better app Manulog sucks!
