Lowes Foods

Mark

2 weeks ago

The app has completely stopped working. All it says is that there was an error trying to load the page. Nothing works at all.

cindy Cole

3 weeks ago

Have not n able to log in. I ger an error message. I cannot use any digital coupons and no one in the store can fix it. Very frustrating.

Irene LaFortune

2 months ago

my favorite local grocery, esp for online shopping. all the personal shoppers I have met over the past few years have just been outstanding, friendly, and focused on customer satisfaction. also the online website is superior to others, in my experience.

Julie

1 month ago

Used to be great, but for the last 2 months the mobile app won't allow me to log in. I shop, then can't complete my order. I keep getting an error message telling me to try again. Frequently it doesn't even give you time to type or auto fill before the error pop's up. Very disappointing. I have done force stop & uninstall to no effect. 7/31/24. Update: Lowe's Foods reached out, provided assistance & now the app is working once again.

Pat Anderson

1 week ago

Skips the sign up part. Just tells me there was an error. I've deleted & downloaded the app 3x & rebooted my phone. Several other ( from months ago) comments tell of their login issues too. I'm very disappointed Lowes hasn't fixed that yet. New store near me & I'd love to shop there. For now, will go elsewhere.

Amanda Goff

5 days ago

*update* sent email as requested and got a response that was just as useless with a note to "reach out if problem not fixed" but I didn't bother since original "advice" was irrelevant, so app is still useless and it doesn't even load thru a web browser. App won't load, just says "try again" making it quite useless.

Christina Barwick

1 year ago

ETA: fixed Stop it Lowes Foods, just stop. I didn't say anything when your ads got hard to read because of all the uneccessary added ad lingo and graphic design. I didn't say anything when you started going crazy with Lowes Foods brand items - some of which are good, most of which are NOT. I didn't say anything when every single time a to-go order is made there are out of stock items that I can easily find elsewhere. But now you have messed with the app and I can't even see the weekly ad? Bye.

Gail

1 year ago

I've been ordering from Lowes Foods to Go via their website for three years. Now because of their new app, the website interface is a mess and difficult to navigate and use. Things like three years of my past purchases have completely disappeared. The cart is now cramped and difficult to see what's been ordered. Unless things improve, I'm done with ordering from Lowe's. How dare you try to force me to use an app!

Stephanie Count

1 year ago

The new app looks like it was designed by an elementary school class in 1997. There was nothing wrong with the old app. Can't see fuel rewards or make a shopping list anymore. The black background and font is so off-putting I don't even know where to look. Apparently you can't even see the ads anymore. I have no need for this new app so I will be uninstalling.

Kimberly Southerland

1 year ago

To hard to use, in the old app I loved the shopping list and that the weekly ad was in categories so I could find items easier. This new app is a mess, I feel like I'm shopping online, not checking sales. Probably just going to use the website and my plastic card. Thinking about uninstalling. Update 3/5/23: logged me out and now I can't login. Useless waste of time and money this app. If I'm supposed to have a digital card, but I can't login! How am I supposed to used it!?

Lynn Coleman

1 year ago

The new App is horrible. Stopped recognizing my log in after a few month. Uninstalled and reinstalled, still doesn't recognize. Have to use computer to log in for digital coupons and use phone # at the store. Don't waste your time with it. New interface for digital coupons was very difficult to navigate because of fewer categories as well.

P C

1 year ago

This app is one of the absolute worst grocery apps I've ever used! So much so that it is nearly unusable, everyone I know has given up on it. The old app was far more functional. It keeps logging me out, the filters don't work consistently, many features poorly implemented. It makes me very curious what the reasoning behind the change was as this is a downgrade on every level. If you need a reference point for a grocery store app that works well for in person shopping Publix is a good base.

Carla Lindler

4 months ago

Horrible horrible horrible app for an awesome store. The app logged me out a few weeks ago and no matter what I do, I can't login..it won't even send a verification code to my email on file. UPDATE...finally got logged in but had to create a brand new account. This app is the worst. Can't find digital coupons at all. Lowes has lost my business because of this. As I said, awesome store but if I can't find deals easily it's not worth my trouble.

Nee Ghi

5 months ago

App needs a serious overhaul. It doesn't recognize a log in, before I've tried to log in! Restart, yes that's right restart the phone (!) then I can log in. App works briefly (look at 1 item) until I want to view my cart 🛒 or try to shop for something else. 😱 Again, an issue with my log in and the app crashes. Hire new Software Engineers, because this is a major technical blunder. A pathetic effort by the tech team. Where is the QA team? This wasn't tested sufficiently. Embarrassing

Ben Whitley

2 months ago

I like that it separated foods into categories when adding things to the cart. The searching is problematic sometimes. You have to be very specific at times or it will prioritize specific words in the search instead of finding what you're actually searching for.

Stephen Thompson

3 weeks ago

The app is beautiful but very hard for my purposes. I want to see what the specials are. There is no consolidated way to see that. The best I can do is look at the flyer, it seems. That is a frustrating way to put together a grocery list. Please take a look at the Publix app ... that is all example of what I am looking for.

Sarah Baxter

1 month ago

This app is beyond frustrating now. It used to make me sign in every once in a while. Then I had to sign in every single time I tried to use it. And now it has started making me do the pick every picture with a bus in it thing to verify every time I sign in. And somehow I seem to get them wrong a lot and it takes several minutes before I can get through security to look at my saved lists. I use this app to place an order every week, but if this keeps up, I'll be switching to a different store.