A Google user
5 years ago
Used to be pretty good, but now they are overpriced, the scooters vary in usability, and the areas they are found in shrank a lot recently. The variance was tolerable when the price wasn't high, but the base fee plus 20 cents a minutes adds up to a price that just isn't worth it. I'm over slow and jerky scooters. Finally, having to take a picture to lock the scooter is inconvenient when you are trying to catch a connecting bus or train.
A Google user
6 years ago
This is a very handy app and service. Great way to get around town in short to moderate distances. One drawback I've found is it requires you to take pictures of the scooters and bikes when you've finished using them to help others find them, but I have yet to see where these pictures can be found in the app when trying to locate a vehicle. There have also been rampant incidences of people locking away or even sabotaging scooters so that others can't take them to use them. Wish more was being done to crack down on this. More payment options would be great too. Right now, it only allows you to top up in increments of $10 - $20 - $50 to an account. This sometimes makes it cheaper and faster to just call an Uber depending on the distance to travel.
A Google user
6 years ago
Haven't been able to use the app for a month. It has every permission enabled, including location, and my GPS is on, but the app just has a greyed out screen that says "Enable location service". Google maps picks up my location, and I can see my live location under the error message in the Lime app. Reinstallation does nothing. I've stopped being able to use the service because of this. Edit: I found the issue. High accuracy GPS mode must be enabled. Device only or battery saver don't work.
Josh Burkhart
1 year ago
I found one at an intersection, used it for a five block trip, left it at another intersection, and had a very difficult time ending my ride. In app map was unreliable and could not track my location. The app did not show where parking zones were located. I took pictures, but that didn't work. It made me nervous that someone else could use it on my session. It took some time for customer service to finally end my session.
YunSeung
4 years ago
Expensive, low quality, inaccurate. You end up wasting so much time looking for the damn things because they can never pinpoint exactly where these things are. It's always another 500 feet away or across the street on a busy intersection. On top of that they switched out their better older models with these newer garbage models. The wheels are smaller and they are much slower than usual. Good luck trying to stop because the brakes will make you skid all over the place too.
Mr. FBI Man
2 years ago
I don't know what they did to this app but it no longer works. You try to open it but the map will just scan forever like it can't find a lime, as if I'm not standing in front of one. I thought maybe it was me so I try different things like getting a more stable connection (cause mobile data isn't always reliable), I updated the app, and I Uninstaller and re-downloaded but nothing changed. So my only conclusion is that this is a developer issue that no one has fixed for over a couple months now.
A Google user
5 years ago
Next to worthless for Juicers: 1. You can't be logged in to two different devices at once, 2. The app constantly crashes when Serving (after I take the picture, my phone starts vibrating and freezes up.) 3. The GPS is often inaccurate. 4. There can be a pretty big discrepancy between the amount of charge on the scooter and what the app says. The QR Code scanner does work really well, though...
Type Z
2 years ago
I've spent hundreds over a year using these as my primary transportation. However I can't anymore. More and more often all the vehicles are just shut off. The lack of reliable service is the final straw for me. I can't depend on their vehicles randomly being turned on or not. If you go one second over time they charge you for another minute. They charge you to even take the mandatory picture. Customer service extent of help is to reinstall app. There is no help here if they don't listen.
A Google user
6 years ago
The app does a poor job of tracking distance. It always uses the ending point of your last trip as the starting point of your next, which is often not true. It also requires taking a photo of where you park and hangs after taking the photo. If this keeps up in switching to Byrd. Now that prepayment is required, they've lost a customer.
Ali Ali Ali
2 years ago
More of a inconvenience than a help. I've always seen you scooters around town and decided to give it a try. Horrible experience. Can't take it anywhere. Turns off going through parks. Speed restrictions are rediculous. Had to back track and haul it a long distance just to park it in a parking zone. Too many rules, too east to get charged extra when it takes time to solve a problem with them. Don't do it just walk.
Maurice Arreola
2 years ago
One star for the actual scooter. It's fast easy to use and sturdy. Easy learning curve. Everything else is just horrible. App is so unclear, you have no idea what your paying for nothing is upfront. They have unlimited riding for a set amount of time but u have nothing to compare it to. When I finally did end up riding it was way to much for only a mile ride and I had to turn back just to park it somewhere else I did not want to go. Ended up having to walk just as far anyway, app failure 100%
KD T
1 year ago
While I used the scooters, I loved it. I never really encountered the issues others have mentioned. To be fair, I left Boise right as they were making mandatory parking spots a thing. I was grateful I'd no longer be using them once that happened. My issue at the moment is I forgot to cancel my free month trial and was charged for another month. That's my fault and I'll take the loss. However, I went to go cancel the subscription and the app won't open. Basically im paying for a broken app.
A Google user
5 years ago
The bikes are great! But an app like this needs to 1) clearly state what the rates are up front 2) show a real-time "meter" of what you currently owe 3) present you at the end of your ride with a total/receipt. It was not intuitive to do any of these things with the app. I paid about 11 bucks for an hour ride on an e-bike, which seemed a little steep but that's not the point. Surely if you can show riders how long they've been riding and how far they've traveled, you can show what they owe...
A Google user
6 years ago
The few times I've actually gotten to ride the lime scooters, I liked the trip. But the last 4 or 5 times I've attempted to use them I've run into a variety of issues. In some instances they wouldn't unlock force technical difficulties, one time its speed was uncontrollable and erratic, and another time I unlocked a scooter, paid my start fare, and it started it's stranger danger beeping anyway, so I locked it and tried unlocking it again and same issue. I eventually got a refund, but id rather have been able to take the ride. I've been continually having issues, and at this point I want my money back from my account so I can try Bird, and see if those scooters run better.
A Google user
5 years ago
When it works it works... When I'm able to find a limepod that is not out of order or parked in some paid blocked off parking garage they're great. Except that's about 20% of the time. Most of the time in Seattle, the limepod is in someone's parking garage or somewhere where it's not accessible. That, or, the apps terrible bugs where the car won't unlock, car cancels mid pause, or the latest and reason I quit using this app, it won't except any payment method. Not worth the trouble and hassle.
Billy W
1 year ago
Way too much work to click every (identical) icon on the map and check if its the kind I can use. Physically disabled and getting older. Can't walk far to reach the scooter and absolutely need the kind with a seat (I've seen them in use). App should have filter options to simply not show the kinds I can't use (stand-up for the whole trip just won't work). App says theres no allowed spot to park it within 10+blocks of destination (but theres available@4blocks) so service would be useless anyway?
Christopher O'Brien
1 year ago
First ride - you have to go through a driving quiz. I think it's easy but hope.others have as much common sense so I'm grateful they do it! I almost fell off while trying to stop going downhill and dismounting. But I survived without falling. It's no joke to ride these and does require a caution with traffic and skill - especially since I did it at night. Grateful for the lights and bell on it. I got to my destination quickly and with ease. I'm 260 lbs and easily balanced it!
Brandon Shaffer
1 year ago
App is pretty good, and scooters are usually good. Their pricing is the bad part. Price changes between dates and places, and gotcha opportunities galore, and that's where they get you. I'll be avoiding them in the future. P.S. I tried talking to their support about the price changes and surprisingly exhorbitant charges, but they just said "too bad you didn't notice it tripled since last time you used it...." (paraphrased, but the point is clear).
JD Williams
1 year ago
First time experience. I was sticking to the roads (not in the middle since thats a bit much for a first time rider) but it kept yelling at me that I was on a sidewalk. Then went to turtle mode. Overall after turtle, mode the scooter was barely faster than walking and the trip 1 mile (since i was stopping for stop lights) took 13 minutes and I was charged $9.00. I took the light rail for the return trip for $2.00 and walked a few blocks. Lesson learned on my part. I used the light rail comi
Deborah Pollard
1 year ago
For my first time using. It was awful to get started. The app wasn't functioning properly. I kept getting different issues. I called at least five times. To try get help. Almost a whole hour wasted. Trying to get the app. Along with the scooters. To link properly sadly very little help. Could be given with the issues. That I was having. For my first time. It was very disappointing. To have had all the issues I did. It was beyond frustrating.