La Banque Postale

AMAGWULA CHINASA RUTH

4 years ago

Worst app ever, the update is very bad, it's makes one spend more what they planned to spend. I don't know if it's done purposely to always take what they called accidentally charge or the app needs upgrade. Please it's terrible, try you take your money immediately when transaction is done, don't leave it in the account for days before taking it to avoid one spending more than they planned.

Sheila Harris

9 months ago

very complicated to use. have to abandon purchases on line. I wish I had never opened the account 😪

The_ AlienGhast

1 year ago

This app is buggy, it takes super long to load each time you press a button. I was using the fingerprint to log in to my account but it didn't work at all, I had to press the log in button at least 50 times for the fingerprint scanning overlay to pop up, and even that was buggy. So I removed the fingerprint and logged out. Then I tried logging back in but then the app decided that my code (which I know for a fact is the correct one) wouldn't work. So now I'm locked out of my account. FIX. IT.

ELVIS DE NICE

2 years ago

App still unresponsive, half of the buttons are not working. Impossible to dend a message (stuck at "objet de votre demande" with an empty screen). UX and navigation look like survivors from 2005. Literally can't do anything. The delay to add a beneficiary hasn't been fixed either. Having a bot to reply to 1 and 2 stars comment doesn't make this app better. The problems your customers encounter are well documented here. This app reflects the services LBP offer — and their quality.

Kreg Kearley

10 months ago

clunky at times. annoying others. it works mostly.

SAIF BD

9 months ago

Add English language option. There is a lot of foreigners using this banking system

Hartmut Ziche

2 years ago

First of all, why is the app only available in French? French is a cute language, to be sure, but an online banking tool in French just feels weird. Anyway, not to worry, often the language is not really an issue, because the app is so mind-bogglingly slow that you give up what you wanted to do anyway. That is if the app doesn't just freeze and remain unresponsive until your battery dies. Good luck for example trying to make any online payments which require the atrocious "certicode" service.

Issy Codjo

1 year ago

One of the worst apps ever; do you people not test the product first? Zero stars. Zero usefulness. 100% bollocks. It worked; a forced update later, taadaa!, It no longer works. Very cool. 30 lost and wasted minutes later, when I could have been doing something useful, instead, I still haven't managed to do what I wanted to do. Merci la poste! Viva Macron!

Edwige Francis DE LABADY

8 months ago

Sessions should be a little longer though. I get disconnected immediately when I look at another app.

kevin penny

11 months ago

worst bank and app ever. thieves and crooks and they charge you through the roof for anything, and you have to pay for the displeasure of this. Terrible app asks for your password everytime you do anything. Works no different to the website. Top tip. Dont be an idiot like me and use this bank, do so at your own peril.

Navid Shock

1 year ago

I'm an international student using your services. I wish there was an option for changing interface language to English. It make using your app so hard. It's not safe to ask others about what's the meaning of a message on your app.

Matt Andrews

11 months ago

Normally runs fine but is there a bug at the moment that needs fixing? I click 'me connecter' as usual but instead of showing me the finger print sign to prompt me to press my screen, I get half a second of the pending logo and then it stops... what's up with the app!? Everything else on my phone working fine.

xavién Abrahams

10 months ago

Stupid app that makes it nearly impossible for you to use it normally just like the "la poste " service and people who work there with rudeness and lack of respect No other languages but the stupid french language

Axel

10 months ago

Often slow and unreliable : Click "log in" : nothing happens or must wait 10+ seconds for form to appear Payment confirmation : notifications often don't appear at all Overall poor UX

Ali Naji

10 months ago

very bad application!!! you can not login until you receive special code for the payment even though you don't want to do any operations now !!! if there's less than one star I will rate it with.. RUBBISH..

Frédéric CHAZELAS

9 months ago

La Banque Postale is a very old and traditional bank and is unable to adress it's well known problem, including it's website that is oldfashioned and really not user friendly. Wake up, all your clients are leaving and going to more modern banks.

Aymen BEN Hmida

10 months ago

This app is Very slow there is always a bug somewhere. It is not ergonomic neither intuitive. I have problems with fingerprint authentication for days now and there seem to be no updates.