d
3 years ago
Brought the jordan 11 cool grey before Xmas and they arrived 2 weeks later, due to busy period took longer than expected but well worth it and will defo buy again from klekt. Trust me I don't waste my money on nothing just be patient and contact support via email they will respond!
Kojo Antwi
3 years ago
Sold to them a pair of yeezys some months ago and yes I got paid on time... Can't really tell how it goes when buying but I found selling to them reliable.
A Google user
5 years ago
I like that the app offers a lot of different products, not only sneakers. Also nice that the most popular products are on the front page.
A Google user
5 years ago
Works fine. No shipping fees, no custom duties in Europe. Best of all: promo codes available.
A Google user
5 years ago
Clean and accessible app, unfortunately this app doesn't seem to have to option to select night mode!
A Google user
5 years ago
Great app! It takes some time to get used to the interface but once you start using the app it works allright.
Xiao-Yu Hobbs
3 years ago
Seller bailed. They have taken the money out my bank, and there is no response from support. Probably going to have to wait the 30 days for the money back. Instead of normal businesses refunding in 7 days. Customer service is awful, use GOAT, StockX, Grailed, Ebay, over this anyday.
Udara Gamalath
2 years ago
Terrible customer service! Placed an order and have been waiting for all most 3 weeks. Trier to contact support to find out where it is, and not w single response back
léo chill
4 years ago
I was waiting for my purchase, cause the app was lagging a bit. So I contacted the customer service and they speed up the process really quickly. Much love.
Flo Sneaks
4 years ago
Avoid selling on the platform! They declared my package lost to UPS and after 4 weeks in standby they canceled the sold order on my dashboard. They are refusing to cooperate and failed to inform me of the cancellation. It's now been 2 months since I sold my shoes on their platform and I'm out 160 euro or a pair of shoes now worth 200+
Richard Ryan
1 year ago
Scam they cancel orders on you saying they don't have them yet are still selling same trainer same size for much higher price .. basically after you order if price increases in time your waiting they cancel on you last min after waiting 12 days for del and they sell same pair you ordered for inflated figure it's market value has changed while you wait for order you agreed to buy in good faith.....they done it to me twice now ...and they don't take and complaints in this crooked. Stock x is best.
Garry Malalo-an
3 years ago
Great service! The process was pretty fast. As soon as they receive the item from the seller, they would check it and send it the same day given that the item makes it to their cut-off time.
A Google user
5 years ago
The app lags when adding an item to your list, which might end you up listing one item several times without knowing. Great customer service which fixed it for me though.
James X
2 years ago
NO HOLIDAY MODE - There's no holiday mode for sellers (despite other similar apps having it) so Klekt suggest I delete all my listings everytime I go on holiday and then retake all the photos and relist, wasting hours upon hours of time!
Cory Lowe
4 years ago
Pros: fast shipping and quick authentication Cons: international shipping to the US, keep in mind there is duty fees you have to pay, did not know this & they don't warn you. Ended up paying $100 extra on top of my already $850 shoes. (DHL didn't tell me they were holding my package, i had to email them) I was unaware due to some other European Websites I have dealt with pay the duty fees. KLEKT however is not one of them. If you're in the US, there are better third party websites.
A Google user
5 years ago
Nice one, but still some features missing. For an instance, as a seller you won't see the listed price while seing the product page, you have to go to list the product, setup your price and compare the end price with the other end prices to see that.
A Google user
5 years ago
I feel like the app is super useful in terms of buying sneakers that everyone likes. It's got a variety of stuff and more importantly has free shipping world wide. In the coming years this app is going to be the place everyone will go for sneakers. It could a bit of improvement though in terms of customer usage
Yalman Ahadi
2 years ago
Worst selling platform ever! An item I sold and shipped got cancelled midway to KLEKT because of "buyer issue". They told me to relist for another 30 days which I did and the item sold again the same day but guess what, that was also cancelled 🤣. How can the same item order get cancelled twice before the item even reached KLEKT? There is not marketplace integrity on this platform. Extremely frustrating as a seller. Thought this would be a good platform to sell but wrong by all means.
Damir Hadzic
1 year ago
No holiday mode. As a seller, it's not possible to put your store in holiday mode, to pause the sale of your stuff while you're on holiday, travelling and unable to ship the stuff in case someone buys it. It's the same on the website. Also, the customer service is slow and it takes days, sometimes more than a week for them to respond.
Bozhidar Naydenov
2 years ago
The app is a scam. Klekt is cancelling orders without reason and explanation. In my case, they cancelled two of my sales worth over 600 euros. When I asked them for a reason they said the box of one of the items was damaged, but when I sent it the box was in perfect condition. If I didn't chase them they wouldn't tell me the reason at all. Now they don't want to give me the trainers back unless I pay 27 euros for postage expenses. They have zero customer service. They are scam stay away.