A Google user
5 years ago
The app only shows you pre-tax prices, in contrast to it's website. Also, once it shows a very good price, it sticks with that , no matter how many times I refresh the results. The updated (higher) price only shows up on airline's site once I was referred from this Kayak app.
Joseph Fairchild
2 years ago
Galaxy S8. User since 2013. Countries traveled w/Kayak: 18. 2022 Update: Pros: Great UI, easy to use, loads fast. Cons: -Hotel finder freezes app when used in cities with 2k+ search results **might be my device** -Sketchy sites! Poor regulation of sellers on the app. Kiwi (iffy), mytravel (avoid), and other sites that are exact duplicates. -Nomad feature fun but underdeveloped. Lists prices exorbitantly higher than what individual results yield. -Near pointless rewards program/incentives
A Google user
5 years ago
Great little app that's always responsive when you need it. I always check for prices here before I purchase a trip, book a hotel or car rental. I have not used the trip activities section but I understand it is very extensive as well. I also love how easy it is to track all my trip related information no matter where I buy it from. Highly recommended.
A Google user
5 years ago
After the break and fix, it's back to unusable. UPDATE : Kayak must have put a fix in. Works great now, as always. I especially like the explorer function. Normally a great app, but the new update makes the app hang. When it eventually starts, I can't log in with email. The login with email button spins. Once Il actually put in my user name and password, but "submit" button was grayed out. Literally unusable.
Dan Stein
3 years ago
This app is just rip-off garbage! First, it doesn't show you the final price of a hotel, so what you end up paying could easily be twice what's shown. Then the hotels this app shows aren't always there. Often, when you click on a hotel to see the "deal", the actual cost shown by the hotel is much more. The app doesn't let you filter, and the sort order is simply "trust us". This means they shows hotels that have paid a fee higher in the order. I've used the Kayak website before, which is why I downloaded and used the app on a recent trip to Florida (what a mistake!). The website is helpful and useful, and I'll probably continue to use it, but I uninstalled the app while on my trip. My advice - unless you have money falling out of your pockets, don't use this app.
A Google user
5 years ago
Great app, best feature is that it shows total hotel cost including tax and fees that are typically hidden and hard to find. I wish it had the price chart feature and general dest like "Europe" similar to Google flights. What most travel companies dont understand, is that people typically had a target budget but not a specific destination. Imagine an app being able to search: Two week trip, must leave Fri, must be back on Sun, Non-stop flights, Europe, anytime in the next 6 months.
Kevin Triplett
2 years ago
The new kayak app will not allow the flight tracker app to run without crashing. Please fix this. The app used to indicate in which baggage claim ares my luggage would be. This has not worked recently. Also the notifications for check-in time have been a bit tardy lately. The cruise itinerary function used to allow for editing of the ports on individual days of the cruise. Please restore this. Thanks for the opportunity to comment.
A Google user
3 years ago
App keeps giving a failure message for searches. Update: I always keep the app up to date. It now shows flights initially but when you click on the the flight often it will say that it is unavailable. Update: When using multiple day search (+/- days) the results vary depending on the date picked even if you choose one of the overlapping dates. App has really continually gotten worse with updates.
A Google user
5 years ago
i really like that you can have an open ended destination. i like to take short jaunts here and there, so it helps me pick where to go. I do wish there was a way to set up email alerts with more specific criteria. instead of staying within a certain radius, i would like to stay outside a radius - in my case, i don't want anything within 1K miles. but it is an easy app to use and the notifications are actually helpful and not overbearing in frequency.
A Google user
5 years ago
had to take out one star because on a few occasions it showed outdated air prices or non existent fares. also, the developers didn't seem to respond to the feedback in my earlier review below. Nice app! 2 suggestons: can you guys make an option to save settings: non stop, departure times, airlines, airports? Each new search I have to go over all settings again. Also, table view for +/-n days in the web site version is much more convenient than the list view.
A Google user
6 years ago
It used to be really good, but recently it's just awful. They often direct you to book at shady sites, half the time the price they show isn't actually available when you try to book (just repeatedly keeps saying "Booking failed" and suggesting trying again, without ever actually updating the prices), it's incredibly slow, and arguably worst of all, doesn't show the best deals, even when Skyscanner or the airlines' own sites do.
Crystal Marie
3 years ago
This app exceeds my expectations. I'm a first time traveler and Kayak has helped me stay organized, keep me up to date and everything in one place. Alot less stress on my part. Instead of trying to remember what app I used for what reservation and having to search through troves of emails I can just go to kayak and with a few clicks I have every important piece of information. Absolutely love it and recommend it. Especially for first time travelers who have no experience in this area.
A Google user
6 years ago
Does as well as any other app and better than any I've tried, including the over-advertised Trivago. Love the ability to track any flight (even see where it is enroute) and the ability to view all departures and arrivals for ALL flights at any airport. I also like the fly to anywhere feature that will show current best rates all over the country, displayed on a map. It also keeps track of all past trips and total miles travelled. I can't think of any negatives.
Allyson L
3 years ago
In the past the app has been pretty accurate with prices. But there's a huge bug in the saved trips right now, where most of the prices in those lists are not refreshing. I have to click on the flight (if it even lets me, doesn't always) to go see what the actual price is, but even then I see the old price when I return to the saved trip. This started after this last update.
Molly Pool
2 years ago
I find Kayak to have the most customizable flight alerts. It's still the only service I know of to offer flexible dates on searches. However, functionality is not great. For ex when i get push notifications for a low price, it doesn't bring me to the alert. I have to manually navigate to the saved search and sometimes i can't even find the low price i was alerted to. Plus there doesn't seem to be a way to opt out of email alerts.
ryan c
1 year ago
I really like the kayak app.. it's great for finding prices for many different booking sites. The problem is the search error issue still hasn't been fixed after all these years. Sometimes when I search flights it will only pull about 10 to 20% of the results. Instead of kayak saying "search error" it just displays the results with the majority of the flights missing. There's no easy way to get it to search again either, once it thinks it has all the results it just keeps showing the same.
A Google user
5 years ago
I have to lower my rating for this app. Over the years it became more difficult to use. The newest layout (as of 3/30/20) is horrible. Why would you have options to pick flights - hotels - cars AND a search bar that does not have any function other than.... Opening a new screen. If you select what you want by clicking on the icon (flight, hotel or car) why do you have to click on the 'search box' again in order to finally start putting your cities and dates? This adds completely unnecessary step
A Google user
6 years ago
Ads used to be the same size as the other listings. Now they're huge, take up 2 screens worth of scrolling, and pop up while scrolling or attempting to click on a listing. This type of advertising doesn't work, no one wants it, and its driving people away from the app. EDIT: Thank you very much for fixing the ad issue. I had quit using it for a while, but after last update, the ads have went back to a reasonable size, and no longer take over the screen while scrolling
Syed Ali
11 months ago
Predatory pricing. BEWARE!. Search for int'l travel ticket, the Emirates ticket was priced at $1032. During the purchase process, the price jumped to $1055. I picked Kayak for purchase off of the 3 choices. Next, a dialog popped up, noting that UNDERPRICER price increase to $1105. I proceeded with the purchase regardless. While Kayak said “FREE cancellation” as a benefit before the purchase, under UNDERPRICER terms mailed to me after the booking, it noted $50 cancellation fees. Kayak sucks!
A C
1 year ago
I like it little better than Experian. I was able to find a good cheap flight pretty easily and the price notification is also a handy feature. The "scientific algorithm to buy tickets at a cheaper price" isn't always correct so just feel out for it and analyze yourself as it does give you a chart and a chart of probability. All in all I like more than Experian so this app is quite nice for finding good priced flights!