Abu Saidul Islam
11 months ago
this apps very nice and very fast
Andrey Makhnutin
2 years ago
Can't use the app, because it doesn't recognise my face. Neither people in the bank nor customer support by phone can do anything about it. It just locks you out forever. Don't recommend putting money into this bank --- UPD. In response to Damir -- no, I'm not going to risk getting locked out of the app once more. Not using the bank until this "feature" is no longer mandatory. You're trusting your image recognition technology too much... What if my phone camera is just too bad?
d3coder
2 years ago
Постоянная реклама в пуш уведомлениях без возможности их выключить. They use push notifications to send you add and this can't be disabled without blocking all push ads as they use new push id, so you can't block it in android.
Andrei Lavrenov
2 years ago
It often crashes on my phone. I would also appreciate and English language option, maybe not for the shop, bit the main banking functionality. I also don't like that the login is bound to my phone number instead of email or username.
Cory Kos
3 years ago
Odd that some of the screen shots and even the Investor Relations site for the Kaspi App show English...but yet English is not actually an option: Kazakh or Russian only (and with the app's security settings, you can't take screenshots to use with a translation app). Useless for any Kazakh-based non-Russian speakers.
N Kubayeva
2 years ago
I'm wondering with bad reviews related to English interface. Common guys, you are using app in Kazakhstan!Should we give bad review for European or American banks for not having Kazakh or Russian interface?? The app works well itself and for security reason, of course, it will not allow you to take screenshot. Does Chase Bank allow it?))) So I'm personally very happy with Kaspi Bank service and it's app.
Patrick de Winter
1 year ago
Excellent, I would give it five stars if only it had an English option. Still a great app and example to other countries and companies on how to successfully package a product with super functionality.
Mohammed Alanzy
1 year ago
Please add English interface. I CANNOT USE IT PROPERLY.
Arman Ahmeed
1 year ago
Amazing application I can't see the interface like that I see in that application really amazing experience
A Z
1 year ago
This app is the most used in my smarphone and is very convenient 5+. Yet, I am writing to address all reviews demanding the app to be in English: this is a local bank. I've been an int'l student twice as well as an expat. It never did come to my mind to complain that those countries' local banks do not provide service in Kz or Ru OR En, as it was not the language of those particular countries. Also, yes, you can totally take the screenshot just by allowing it in YOUR permissions settings.
Asif Ali
3 years ago
The app in itself is ok, however as a not Russian or Kazakh speaker it's very difficult to navigate. Having the option for English language would be a great step e.g. Like Altyn-I bank has. Further I saw in the post that your app exists in Ireland in English. Therefore coming with English language option should not be difficult. Further why does the app not allow screenshot, as usually I would make screenshot and translate in yandex, now even that is not possible. Please solve and you get 5*
Aydar478
1 year ago
I'm keeping a one star rating until this app gets an English UI option. This is a nasdaq listed company, start behaving like one
Kalpana Rajput
4 years ago
I would like to use this app. The problem is its only in Russian language. Does it have setting to change the language in English. It is extremely uncomfortable and painful to order the online purchase. So with no option left I have to choose Ali Express or Amazon. I mean you are loosing your customers. Why do you expect that all people can read and write Russian language?
Abdullah Farooqi
2 years ago
Overall good experience good alternative for cash as you can pay everywhere with it but company should provide English interface at least in the app for foreigners since a lot of foreigners use it. It is difficult to use all the features properly if you don't know Kazakh or Russian.
Onofre Marual
10 months ago
Hi, is there an options to change language? Also can i open an account on your ecommerce app even if im outside kazakhstan? I need to send something to my son in kazakhstan and i want to personally buy on the app. Thanks
Craig Greenan
2 years ago
The app itself works, unfortunately no English translation so it can be very difficult to use if you're a foreigner who can't speak Russian or Kazakh. Since it is used almost everywhere, I have to use this bank and app until another company offers competition and an English interface. Also google translate can't help since the app does not allow screenshots. This means I can't even take a screenshot to see if there is a setting to change this problem.
Ali Iaz
1 year ago
It's amazing app and it's a good example for other countries to make simple yet effective bank apps like this which isn't complicated to use, even a 7 year old can use it, also the app would sky rocket if it had a English language support! (By the way I've been having trouble with my notifications recently, it suddenly stopped working, I checked all notifications and the overrun do not disturb is also on but after I baught a new phone it seems to be not working on this current device-Vivo V27E)
Yousif Sersawi
1 year ago
It is good app and Easy to use, fast, secure and flexible, but You should add both English and Arabic languages, this is very important. Many foreigners face difficulty with it because they don't know russian or Kazakh language.
Susel
11 months ago
Great application ever. But English language should be available given the high number of foreigners who use the app.
Min Soo Kang
11 months ago
(Update 2024) Very useful, a Kaspi account and this app are probably one of the first thing you should get when you have plans to stay at Kazakhstan for a long, I still wish the app had an English version because it makes using the app harder for international users like me. For example a friend said the app lets you transfer money internationally to another account but I cannot figure it out. There is an option to reset password when you forget it with the app too but I cannot find it either.