Just Eat France
July 01, 2024
More About Just Eat France
The advantages of our app:
✔ Order your favourite dishes in just a few clicks
✔ See the location of all restaurants on a map
✔ Pay safely with a credit card, PayPal, Google Pay and many others or cash.
✔ Log in with your account and easily re-order the dish you liked.
✔ Add to your widgets to always have your favourite restaurants at hand.
✔ Would you prefer to get your dish? Choose a restaurant that uses this option!
How does it work?
Ordering has never been easier!
Enter your address or simply let the application find your location automatically. You can easily pay online or simply pay in cash when your order is delivered.
Track your order: For a part of the order on Just Eat you can track your order from the restaurant to your door within the app.
For the other orders we will send you sms to keep you informed of the status of your order. You will receive three sms: one to confirm your order, another to inform you that your meal is being prepared and the last one to inform you that your meal is on its way.
Our app features at a glance:
- Clear design: The design is clearer, cleaner and cooler than ever!
- Great overviews: Get a clear overview of opening times, delivery costs and minimum order amounts.
- Variation: Enjoy a wide selection of cuisines, such as Vietnamese, Italian, Chinese, Thai, Mexican, vegetarian and much more!
- Popular dishes: Find an overview of the restaurant's most popular dishes.
- Languages: Easily switch to English, German, Italian or another language.
We are constantly improving:
Loving it? Leave a review! The Just Eat Android app has regular updates and new features. Do you have tips, ideas or any other feedback for our app? Contact us at [email protected], we'll gladly answer!
Bon APPétit!
Latest Version
10.31.0
July 01, 2024
Takeaway.com
IT Tools
Android
5,153,786
Free
com.justeat.app.fr
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User Reviews
iain mckenny
3 years ago
Couple years ago I had a bad experience with justeat France. Went for Deliveroo. They were much better. Then I learned they take 30% from the restaurant. Don't like that either. Now, no app. Justeat has a great rating in almost every other country but read the reviews for France. Truly terrible. Now I just support my local restaurants. Two feet and a heart beat.
Ricardo Lima
3 years ago
It's amazing what passes for a food app on Play Store these days. No way to track your order, no guarantees, you only know how long it will take AFTER you pay and no way to get a reimbursement if the order never arrives, or arrives one hour too late as it's often the case. Their sorry excuse for a costumer service is a bot that asks you to call the restaurant who will promptly ask you to call Just Eat as if they had a number. AVOID at all costs, it's not worth it.
Kessem Quarks
4 years ago
I used to order from just eats all the time, never had an issue. Last time i ordered the order arrived over an hour late with only a minimal appology from the courrier, i turned a blind eye, sometimes life happens. The crux however occured tonight, i ordered at 20h00. It is now 22h00, still no sign of the courrier. I called the restaurant to see if there was an issue, and was told my order had been collected at 20h30. The restaurant is 8 min bicycle ride away. Do the math.
A Google user
6 years ago
Worst delivery app ever, I had ordered food at 7:30pm, delivery was expected at 8pm. I had to call Just Eat twice, once after 45 minutes and the second time after 1h and 40 minutes. The guy from JustEat said in the first place that my order number was incorrect, while I had it right in front of me, then he affirmed that the delivering guy had called me which is not true considering I had been on my phone the whole time. Finally my food was delivered 2 hours late and cold. I do not recommend this app at all
Benjamin Chadwick
4 years ago
Before the redesign, I could leave instructions for the restaurant about my meal (e.g. to ask for extra wasabi), and also leave delivery instructions that could then apply to all restaurants (e.g. the code to enter my building). Now the field for entering requests to the restaurant has disappeared. This is a huge regression.
Broderic Dytoc
4 years ago
App punched my order twice and charged me twice for the exact same order. Customer service rep would not have it and insist I ordered twice. They refuse to give a refund. Very inconsiderate of their customers. Poor customer service in general. Will change the rating if the issue is resolved but based on my experience so far, I doubt it. VERY DISAPPOINTED.
Abigail Geoffroy
3 years ago
Placed 2 orders one after the next. Both showed received and confirmed and stated it will be delivered shortly. This status remained this way following this. Neither was delivered. Both charged. Multiple requests for assistance sent to the app. 10 hours later and no response apart from an automated response received from the app. No customer support.
Unexpected Item
4 years ago
Undelivered first order, I got a refund for the order but not the tip made through the website. Customer service said it won't be refunded. As a compensation, I got a 5€ voucher which pushes me to spend more to "benefit" from the voucher. I asked for a refund of the tip or a voucher equivalent to a free order, both got refused. Sick and tired of these companies taking customers for sheep and having poor customer service.
A Google user
5 years ago
First try, 2 min choosing the food and the place which was open now was closed. Why not placing a F warning that it's closing in 30 seconds or something like that. Ok, no problem.. second place, 3 min choosing, and the minimum order was 35€.. (as explicitly said hidden somewhere in the app). Navigation: Horrible. To go back to settings you need to re write your address. Won't remember last addresses. All in all, disastrous. UPDATE: My first experience was bad, my 2nd experience was DISASTROUS. 1h25 min after the scheduled delivery I had to personally walk to the restaurant to get my food.. (with all the requests ignored) Honestly, it cannot get any worse, how is this company not bankrupt yet???
Ashley Woods
4 years ago
I will never use this app again. You can't see how long the food will take to arrive and they have no customer service. I ordered something that said it would take 30 minutes. After 20 minutes it said the driver was downstairs. I received my order cold one hour later! I ordered from a different restaurant. Two and a half hours later my order came. The estimated delivery time was 30 minutes... When it came it was missing items. Just eat hadn't replied nor refunded. Terrible app and company.
DT
4 years ago
Voucher shows as accepted, yet I pay full price. Delivery from a restaurant 6mins away required a wait of 50mins. The redesign of their app was a good idea, yet they still need to make it more intuitive. The tracking service just didn't work, and the customer service doesn't respond live as their competitor(messenger, or number to call...) .So now I'm still waiting for a response to my mail... And also the ad with snoopdog is annoying 🙉
Venus Sosa Iglesias
4 years ago
This app has been my saver after work in many occasions! It would be nicer to have more food selections and new restaurants added, it seems to be lacking in this respect. In many cases, the delivery fee and service cost are free of charge or at 1.50 euros which is very affordable (much better than in other apps). Definitely recommend this app. I very much appreciate that the app redirects you to your bank app in order to finalize a secured payment. Thanks for making it! ☺️
A Google user
5 years ago
Don't install this app. They are basically thiefs, often your order is missing items or even never get delivered. And the support is terrible, promising to reimburse you but several months later and half a dozen mail/phone call/chat with support you won't see anything. It's just theft with extra steps. They are far better and more honest delivery apps out there...
Abinash Deepak
4 years ago
Worst app and service. Unlike uber eats, they won't track the delivery and let restaurant control everything. They don't even have a way to send a message to the restaurant or contact them. It took 2 hours 30 minutes to deliver food and I had to spend double the money because I don't know if the order will be delivered or not. Don't use this app at all..
A Google user
5 years ago
This is a scam of an app. On the restaurant's list they say delivery is 1.5€, then on the billing page it becomes 3€. They say free delivery above a certain amount. Even when you order for the amount, the delivery fee is still charged. Such a disgusting way to steal money from unsuspecting customers, stay aware!
Zan G
3 years ago
Can't add an email and finish my signing process. The space where am supposed to put my email is just not fillable. How can this app be such badly codded? Just lost my time on trying it. i definitely will go back to deliveroo or Uber eats. I kind of hopped this app could be a better alternative than theses apps but it just seemed to be really badly codded and won't even work properly on a 2021 200$+ smartphone. Can't even manage to get past signing. Would like my time back.
Charly May
4 years ago
App changes what you order by itself. You place an order for one thing worth 20€, and the app changes it, giving the wrong order to the restaurant, and you end up receiving another item instead, worth 10€, but they still charge you the 20. A. Worst food app ever. I would put 0 stars if I could. Tells you restaurants are open and taking orders, and when you place an order, you wait 2 hours only to realise that the app was wrong and that place has been shut for 3 hours. Rubbish!
Geri Atomic
4 years ago
Much better since it has been redesigned. You can add faves, edit your address, have enough space for instructions, the app looks much neater and is easier to use. Things I'm not happy about: you can't see if your faves are open or not, you still can't leave reviews through the app which is just ridiculous and you can't manage your payment methods through the app either. Hoping for more options, integration and streamlining in the future.
Di Reds
11 months ago
Easy...just wish there was Translational to English in the menus, to save time for others.
A Google user
5 years ago
Very bad app experience. Often when I pay with one form of card, payment is not registered. I am usually forced to pay through another means (PayPal). There is hardly any information given on the progress of one's order. There also seems to be a FAR higher spending limit for most orders (25 euros per order MINIMUM vs. a far lower sum on competing apps). While it gets the job done on making orders when you have no other choice, it leaves very much to be desired. Get your act together, Just Eat.
