Heetch - Ride-hailing app
November 26, 2024
More About Heetch - Ride-hailing app
•Heetch, the professional driver app accessible to all•
We keep you moving with the same account in multiple countries:
- 🇫🇷 In France, Heetch matches you with a driver in seconds at cheaper prices than other VTC or taxi services in Paris, Lyon, Marseille, Montpellier Lille, Nice, Bordeaux, Toulouse, Nantes, and Strasbourg.
- 🇧🇪 In Belgium, Heetch is available in the Brussels region, Antwerp, Ghent, and Leuven with LVC !
- 🇩🇿 Meet Heetch drivers in Algiers and Oran (Algeria) !
- 🇦🇴 Now also in Luanda (Angola) !
- 🇸🇳 Our drivers are available in Dakar (Senegal) !
- 🇨🇮 Find our drivers in Abidjan (Ivory Coast)
- 🇲🇱 Move around Bamako with Heetch.
- And soon so many new cities !
•Low fares, available upfront•
Avoid any nasty surprises with Heetch - we show you an estimated cost before you request your ride. Our prices are often lower than taxis and other VTC or LVC apps. Our commission rate is the lowest on the market so our drivers are fairly remunerated. What's more, get rewarded for every friend you refer who starts riding with Heetch. There’s no limit on how much you can earn.
•The only app with complete payment flexibility•
Heetch lets you pay cash without the hassle of having to save your credit card beforehand. Making splitting the cost with friends easy. No cash? Heetch works with all major credit, debit, and prepaid cards in France, Belgium and Malta. Add a new payment method, and select your favorite before you request a ride.
•Heetch, reliable and safe service wherever you need to go•
Got a late party or an early flight? Need to get home after work? Our professional drivers will ride anywhere, any time, without breaking the bank.
With delays, strikes, it's not easy to get around in the urban jungle! Heetch saves you time and money - get matched with a VTC, LVC or taxi driver within seconds. Track the arrival of your driver on the map and go meet them when they're a few minutes away. Once yourself confortable in the car, you can share your localisation to your friends. All Heetch drivers undergo a training program and we check on them on a regular basis.
•To infinity and beyond!•
Discover new cities by VTC, cab without blowing your budget!
Latest Version
7.8.0
November 26, 2024
Heetch
Internet
Android
11,639,545
Free
com.heetch
Report a Problem
User Reviews
A Google user
4 years ago
Very good and useful. Quick advice, check the price with the driver before hopping in the car. Suggestions: 1. Allow texting to the driver (in-app, sms, or messengers) 2. Specify number of passengers, cabin luggages and Large luggages). 3. Allow the app to access contacts and eventually add favourite addresses (that can be imported/exported if stored on the phone) for pickup and destination instead of typing.
Daoud Lylia
2 weeks ago
I don't like this application because Every time When do I request a car that is not available for me
A Google user
4 years ago
Installed it ... just to uninstall it 5 seconds later. Requiring your customers to connect using Facebook is ridiculous. There is an increasing number of people leaving Facebook, and many other never had an account. However you describe it (privacy, security, etc.), this is simply nonsense. You are missing out on a potential pool of customers.
A Google user
4 years ago
Used the app 2 years ago one time. Didn’t remembered it so I tried to use a first time promo code. The app accepts it fine, show me -10€. But of course it’s not discounted on the price of the ride. You could just have displayed a notification saying the code wasn’t valid. Not very honest to let the customer think he’ll get a reduction and charge full cost anyway.
zeineb werfelli
1 year ago
- for fares the app is better than the other ones in Tunisia and there is always a low chance to have no available drivers. - You need to work more on your geofencing and geolocation. I always need to handle it manually. - You need to add in app calls. - when a driver is finishing another trip, you need to inform the other customer. - The navigation system is slow and it needs to be more performant. As a user I don't have to kill the app or refresh each time. Hope u work on ur users reviews.
Emmanuel Galanos
2 years ago
I didn't end up using the app as it put too many barriers in front of using it. SMS code pasting didn't work. It wanted me to set a password (field not recognised by my password manager so had to leave the app), then it wanted an email immediately for a receipt. At this point, I just switched back to Uber as the prices had fallen. How many things were **absolutely** essential before a ride could be called?
Léa Sorel
5 months ago
Very unprofessional drivers. I have made a total of 5 journeys with Heetch and I've only encountered unprofessional behaviours from all drivers that I've never, or rarely encountered with Uber. The drivers will accept your ride, and then refuse to pick you up at the pick up location. Or accept the ride and then not move for 10 whole minutes because they're '' busy ''. They've honestly been to the limits of my patience. It is cheaper than Uber. But with worse services.
palancas7
2 years ago
Driver location tracking is very inaccurate and misleading. The app can show a driver on their way and moving towards you, even when they are actually not moving at all. It keeps "predicting" where the driver is instead of showing where they actually are. So the car keeps jumping around the map without any sense whatsoever.
Kamara Mohamed Lamin
4 weeks ago
it's really helpful with heetch passenger, I suggest everyone to try it's
Salem Kattenveld
3 years ago
The best driver service, period. The drivers are always friendly, the rides are very affordable, customer care is reactive and helpful. Regarding the app itself, I have 2 small complaints. 1, it would be great to be able to plan rides beforehand. 2, maybe add an option to pay with PayPal, Payconiq or even bank apps.
Meriem Benhabiles
3 months ago
What's this new update ! How is it okay to charge more for AC? As if the prices are reasonable.. you raised prices since a while now, and you have the audacity to make a "special" trips with AC.. PATHETIC.
Ivan G
1 year ago
I used it regularly...after more than a year being frequent user I can say Heetch is not reliable at all. Don't use it unless you want too add stress to your trip. Drivers constantly cancel a ride after waiting for them to approach. Other times drivers asking to cancel the trip( you might call them and lie to you ( they are also Uber drivers, so if you look for after in Uber you might get the same driver at higher rate). Sadly, a car ride option to avoid as you can't trust in the ride happening
hicham bouchelarem
6 months ago
Very bad application, cars are very old. I personally had an experience with an old man as driver, he doesn't drive very well, doesn't know the road, doesn't use his map and asked me to give him the direction, in addition to that the car was old. It was a stressful experience, I asked the driver to drop me before we even arrived to destination, after that I have deleted the application
Abdelaziz Slimani
2 years ago
I really like the chat option with the driver, it's very useful when there is network issues. Prices are affordable too. Just a remark regarding some of your drivers, they keep complaining about promo codes after accepting the ride and while driving too. Please you need to find a solution about this because no one want to pay more for transportation when there are alternative apps.
Evelyn Riley
9 months ago
I used to absolutely love the app. Found it very useful and stress free, and the prices were very reasonable. But as of lately, the drives have been acting very rude, canceling rides WHILE im in the car and demanding more pay than the prices displayed, saying it's not enough. And don't get me started on how long it's been taking to find rides, even when there's a lot of cars on the area. Fix your app, make rules for the drives and just give me the old heetch back.
Mohamed Belkacem
6 days ago
Completely useless. Unable to even create an account. Would have given lower rating if I could
c s
4 months ago
The app is constantly lying to you about where your driver is to prevent you to cancel. I had the app show me that my driver was 10 minutes away and he was steadily getting closer on the map for 10 minutes , until the map changed when he got near me and told me that he was dropping off another passanger. He arrived 10 minutes after that.
Jeremy Ng
4 months ago
The drivers were horrible. First off, I booked my ride to the airport, but he did not come when he heard me saying that I was paying by card and gave me the reason his car broke down. He gave a bunch of excuses saying that if I would to pay by cash, he would ask his friend to give me a ride. I find this extremely unprofessional, given how unsafe it could be when the driver does not honour the agreement of the ride. Despite that, I was charged €6 for the cancellation fee. Fix this issue, please.
Dr. Said Boumaraf
1 week ago
The app is very usfeul, I use it frequently, but ❌ I would like to report a very critical issue in the Heetch app. Once I book a ride and get assigned a driver, the app becomes unresponsive and cannot be used again until the trip is completed. I have a Chinese ROM phone with Android 14. This issue significantly impacts my experience, especially if there is a need to access app features during the ride. I kindly request that your team investigate and resolve this as soon as possible.
Yanis
2 years ago
Be wary, like most apps this one gets the wrong pick up place, but this one has a very badly done UX that doesn't let you do basic things like change the rating, not only do they have no active support service but their messenger is willfully down (which is on purpose so you can't contact them), so if you have any problem with the ride, lost items, aggressions you're in trouble.
