Carole A Mircsev
1 year ago
Hamperapp: laundry has free pickup & delivery. I use wash & fold, the clothes smell clean & have a fresh scent. I would use this service again.
Natalie Adams
4 years ago
My order still has not been delivered 24 hours havw passed since scheduled delivery and no answer from custome service on updated status...this is insane.
juan camilo rodriguez
5 years ago
Very user friendly, reliable and good service. The best app for a single guy who hates doing laundry.
Frank Ballot
5 years ago
This is an efficient app, simple to use and really helps make my life easier. Thank you for the excellent service!
Cloudranker
5 years ago
Very user friendly, reliable and good service. The best app to due doing laundry.
Miss S
2 years ago
I used them for the 1st time which will also be my last time. I'm a single disabled person and only had a few nightshirts and one set of sheets to launder. Under 20 pounds, I have a scale. They charged me for 35 pounds . Even when my husband was living with me and his laundry was included with mine, it was never over 30 pounds. So be warned, they scam and overcharge you.
Nicholas R
2 years ago
Scheduled a pick up window and waited around all afternoon and nobody came to pick up the laundry or reached out via phone or text. After the 2-hour window end it, I called support. They told me they would contact the local company that picks up the laundry and call me right back. An hour and 10 minutes later, they hadn't called me back still, so I called again. They could see the notes and said they hadn't heard back from their contractor. Wasted all afternoon waiting and got no help from them.
Alex Banx
2 years ago
the app UX is a little annoying, but even worse is they won't pick up at my home but they'll pick up at my work. I live in Central Los Angeles, west of Downtown. I'm not in the middle of nowhere.
Martin Trautmann
4 years ago
I used this service once and they lost 2 pants (worth $900). After a few weeks and tons of bunch and forth they issued me a credit for $60 because you know "terms and conditions". I'd stay away from this service...
Stephen Tang
5 years ago
I am a regular,and get service service. My clothes are done well when they say the will be. I also get many alterations done with stellar result . I bring clothes in weekly and have never had a negative cleaning job or alteration.
jerry Winters
1 year ago
Forgot my pin number they told me to give them my email address and they send me a verification code I sent them my email and they said it was invalid I have money on the app that I can't get to
TRISHA'S #1 STAN
4 years ago
Wow I am disappointed. Was really looking forward to this but the prices are way to high. 20$ to wash a comforter and 15 pounds of laundry for close to $30 and 13.99 to wash a blanket ,to do my laundry it would be close to 60$ +. That's crazy I'd rather struggle and wash it myself at the local laundry mat. Great idea but the prices are crazy high, u get charged alot extra to wash 1 item and items isn't consider "laundry". I don't need my clothes to have special treatments just a wash and dry.
Jim Wall
4 years ago
Easy to use, pickups and deliveries are always on time, and clothes come back nicely organized and smelling great! Customer service is responsive and helpful too.
Nathan VanDeman
3 years ago
Lifesavers - fast turnover and great quality. I used them during a trip in Orlando and they were able to wash my family's clothes at affordable price. The app is straightforward and the driver very friendly. I suggest to use Hamperapp for any laundry needs.
Fara Stroud
4 years ago
Poor communication, no clear directions or descriptions of services, very expensive, late pickup, was called and asked to accommodate their need for an extension on drop off date. Overall very unprofessional.
Luis Rodriguez
4 years ago
Decided to give the app a try. Good experience Overall. Despite a last minute schedule change from me, Professional and flexible. Will use them again.
Richard Kanfer
1 year ago
Ordered for laundry pick up. They were very prompt and on time. The laundry was delivered perfectly cleaned and folded the following day.Also in the time window. Every experience after that has been excellent and I have been a customer for 2 years
Brie L.
4 years ago
It crashes all the time. You cannot see your order history. The tracking of your order is terrible. The interface looks nice but it is not user friendly. Thankfully the service being provided works.
James Carlone
3 years ago
I just downloaded this app upon referral from my laundromat. I was told there would be a monthly subscription option but there isn't. The app contains no instructions or information. It doesn't tell you what laundromat is being used for your service. I also noted that the pricing is higher than if I ordered laundry pickup directly from my laundromat. This app sounded good but proved disappointing. At least I wasn't bombarded with ads, that is one positive thing I can say.
M0ndr311
3 years ago
Used them a few times but after I reported some missing items they denied that anything was missing and just stop responding. I was upset but let it slide because mistakes happen but now I can't get any service. I had an appointment no one has showed and I can't get anyone on the phone.