Grubhub: Food Delivery
June 15, 2024
More About Grubhub: Food Delivery
With Grubhub, you can order takeout from your favorite local restaurants and everyone’s favorite chains. There are so many good eats out there, but you obviously deserve the best. Grubhub makes it easier to choose your next meal with restaurant ratings and reviews. French fries, pizza, burritos, burgers, sushi, donuts—it’s all here, whenever a craving strikes.
GET GROCERIES DELIVERED TOO
Think beyond your breakfast, lunch, and dinner orders. Grubhub offers the ultimate convenience with grocery delivery, in addition to restaurant takeout. Order milk, bread, snacks, and frozen foods, as well as household essentials like paper towels and laundry detergent, from local convenience stores.
EXPECT TO SEE THE FEES UPFRONT
Grubhub gives it to you straight. See the delivery fee upfront, before you start crafting the perfect food order. Pay your way with credit cards, Grubhub gift cards, or Venmo.
SKIP DELIVERY FEES
The key is Grubhub+. Sign up for unlimited $0 delivery fees on eligible orders, and enjoy exclusive offers and rewards as a Grubhub+ member.* Try Grubhub+ free for 30 days, then level up for just $9.99/month. The truth is, food tastes even better when you spend less on delivery. See details below.
TRACK DELIVERY IN REAL TIME
Grubhub puts your delivery on the map. Track eligible orders in real time, from the restaurant to your front door, and know the moment your bacon-egg-and-cheese arrives. Every delivery is a special delivery with Grubhub.
COUNT ON THE GRUBHUB GUARANTEE
Get your food delivered on time and at the lowest price. Guaranteed, or we’ll make it right. See details: grubhub.com/guarantee
YOU DO YOU AND GRUBHUB DELIVERS
Grubhub serves up a personalized app experience, so you can reorder that feast you’re still thinking about from two months ago. Order sauce on the side, go for extra pickles, lose the onions—Grubhub gets you. Are you a regular? Get rewarded when you come back for more at the same restaurants. You can also plan ahead by pre-ordering food for pickup or delivery.
ORDER FROM NATIONAL RESTAURANTS
Sometimes you need a sure thing, and that’s why Grubhub partners with national restaurants to offer the takeout food you know and love. Get delivery from Applebee’s, Arby’s, Buffalo Wild Wings, Burger King, Chick-fil-A, Chipotle, Denny’s, Dunkin’, Five Guys, IHOP, McDonald’s, KFC, Panda Express, Panera, Papa John’s, Popeyes, Shake Shack, Subway, Taco Bell, Wendy’s, White Castle, and more.
GET SUPPORT WHEN YOU NEED IT
Burning questions? Delivery crisis? Grubhub customer support is here for you 24/7.
*$0 delivery fees only apply to eligible delivery orders from Grubhub+ merchants that meet the subtotal minimum (before tax, tip, and fees) on the applicable menu page or otherwise indicated on the Grubhub platform. Additional fees may apply. 5% pickup credit applicable on eligible future pickup orders only and is calculated based on the qualifying order subtotal. Credit is not transferable, not redeemable for cash, expires 90 days after most recent credit is issued and is subject to restrictions. Grubhub+ is an automatically renewing membership service requiring recurring payments. After your free trial ends, your free trial will convert to a paid Grubhub+ membership and Grubhub will automatically charge you each month at the then-current rate (currently $9.99) plus tax until you cancel. See terms: https://lp.grubhub.com/legal/plus/
Latest Version
2024.24
June 15, 2024
Grubhub
IT Tools
Android
29,827,540
Free
com.grubhub.android
Report a Problem
User Reviews
Sean Glass
1 year ago
If you want to know the status of your order, you need notifications enabled. But that also means you'll get random ads pushed to your device. These push ads can't be disabled independently of order update notifications. These ads actively make me choose other services out of sheer annoyance. Otherwise, I have few problems with the app.
hikecraze
1 year ago
Love this app but for me the one big nice to have is a counterpart to the favorite restaurants a bad experience/avoid list. I live in a big city with hundreds of restaurants poping in and out of existence. I like to try each one at least once. But I have no way to keep track of ones I've had issues with other than writing them down on a naughty list. And have accidentally ordered from the same places twice as I don't always have the list on me. Please if you could add a feature like that. 👍
Douglas Fouts
11 months ago
OK, but finicky. It is slow to load, does not handle running in the background well, needs fast WiFi, and some restaurants have different page layouts and features. Also, the new home page layout that pushes off campus is terrible, as I rarely order elsewhere. Recent improvements include better order ETAs, less glitchy back button behavior, listing clsoing times, and restaurant closing handling (?). Good customer service though, if you can get the contact form to load.
Michael Marshall
1 year ago
Horrible app. Had an order get canceled on me due to the restaurant closing early, which completely broke the functionality of the app. I was not able to order anywhere else ad the app kept flagging everywhere as closed even while open. Horrible experience, there are no options to contact an agent for help or a phone number in the app. Had to resort to reporting an old order to get the option. Awful customer service, awful app. Do not give them your money.
Davis Diercks
1 year ago
Great app/service, terrible database handling. Literally the worst search/category sorting I've ever seen in my life, so much so that it makes me not want to use it. I want to love it because the app design is amazing and the service itself is great, but I simply can't find what I want amid the completely unrelated results that it for some reason decides are relevant (and often totally leaves out the one I specifically searched for).
Nobody's Comment
1 year ago
I originally gave this app 5 stars. That was when the help option in the app actually worked. Before, whenever I was missing an item for an order, I could easily select the help option and go about getting a refund. Now? For whatever reason, the app is always saying that I can't connect and to check my wifi/data. Even though I would have an Xbox series X, Playstation 5, and Nintendo Switch on and connected to my wifi. Do yourself a favor, don't get this app to avoid this nonsense.
August York
11 months ago
UI and customer service sucks. Placed an order. Went back to modify the order and add food to it. Clicked on the button that said add to order, it populated my whole previous order that I had placed, when I added the items that I wanted to add it showed a second order but I thought that it was just the additional items that I had placed. When the first delivery came, which was just the initial order. Then there was a second delivery. That was the whole order which was both, paid for both no help
Jordan Maughn
11 months ago
Grubhubs numbers never match the physical receipts sometimes it's upwards of $5 sometimes more just in terms of item totals not the bloated extra fees and driver tip. (For example I have a physical receipt taped to my bag that says the items cost total was $15.42 but the email from grubhub says it's $18.68) and sure enough you're charged the cost of the websites numbers. Also it's convenient for them that the function to delete your account is always broken, on app and website.
Rhys Conly
1 year ago
"Recommended" needs to take into account the location of the order, instead of lying about how close it is and delivering cold food 3 hrs later. This has happened three times in recent weeks despite trying desperately to order nearby. This is on top of the useless fees they tack on to orders making them 20 dollars more expensive, which has been a problem for years. A money grabbing, subpar app. Just call the restaurant.
E B
1 year ago
UI could use a tune up, but the cost and the customer service is lightyears better than the others (DD and UE). Wish there were more of my city's restaurants but the offset is they allow outside of city limits. Means I don't have to sit in traffic. Also, I tried to get a note in the customer service about multiple carts (which would win points over UE) but they're still in the single order mind set. It's exhausting clearing my cart if I'm not sure what I want to order. Glitches constantly.
Ron Webb, Jr.
1 year ago
The app works well, but having the "Get more for less" banner taking up the bottom third of the map is annoying. Please give us the option of minimizing it when we use the app. You can pop it up every time we open the app, but let us close it if we don't need it. Also, if I 'pinch' the map to get a closer view, don't automatically expand it back out after a few seconds. Let me size the map screen to a resolution that works for me without automatically resizing it to cover the whole city. Thanks!
Sarah Spears
1 year ago
It doesn't list the closest restaurants. I've made orders at restaurants when there were plenty of closer options nearby. And if you have a problem with your order? For some reason that "help" or "contact" page takes forever to load/doesn't load altogether. Whether on mobile or on your laptop with the good wifi. So much so, that you can't even get your money back for missing items/order. It keeps wanting you to login for those things. sus. I'll switch to DoorDash, even with Free Amazon trial.
Erin Schlacter
1 year ago
The app is fine but not as good as other delivery apps. There is no option for expedited delivery which is annoying. I also find it inconvenient to have to "chat" every time I am submitting an issue with my order. On others you can just submit a picture of the issue. With Grub Hub, you need to sit in a que and then chat with an agent for the refund to be submitted. Just annoying.
Chesley Laughlin
1 year ago
Can't get dinner tonight. Not the biggest deal but the app just cancels the order without asking if you want it back as app credit or card refund. Can't wait to get dinner tonight when my money comes back in 3-4 days. Customer service doesn't have a "make it right" ability either when it comes to that. I get off when all my stores close and don't have a car. At least contact me and ask if I can change the item with something similar before cancelling and screwing me over.
Matthew
1 year ago
I understand regulations around paying delivery people, but a $5 service fee that seems to apply to every order is ridiculous. I added a $7 item to my cart to see if the restaurant had the same fee. The total came out to be $16 before tip. And this is one of the few places without a separate delivery fee. I tried contacting customer service through the app but that functionality hasn't worked on any of my devices in 4 years. The pricing just isn't justifiable anymore
Isaiah Schwarz
1 year ago
A great way to make money. My orders are late and missing items so often that I actually end up earning money via refunds and on time guarantees. While not paying for a meal is great, I'd rather pay for a meal that's actually what I asked for. Case in point, tonight I ordered burger king. It arrived 20 minutes late, cold, and completely missing the drink. I got a full refund, a 5 dollar coupon, and an unsatisfactory meal. If I didn't have a free subscription I'd be using a different app
Ian McDaniel
1 year ago
It seems a recent update has added more restaurant adds to the order tracker map. It takes up half of the map and from what I've seen there is no way to move it or close it. This has hindered my experience on mobile as I can no longer easily track my orders, instead I have to go to extra effort to move the map around so that I can see the tracker behind the adds. This one change has single handedly brought my opinion of the entire app down from 5 to 3 stars. It's an obvious cash grab.
Karl Ferdinand
11 months ago
Absolutely terrible app. I've had multiple instances of canceled orders just to be told that I'll get a refund in 3-5 business days, multiple instances of my food arriving late, and multiple instances of getting something different from what I ordered. At this point I don't care that I'm getting a discount through prime. This is truly the worst food delivery app there is
Sean Andrew Sheldon
11 months ago
It's a good app, and I love it. Drivers are always nice and food for the most part is delivered on time. The only main issue I have is that it doesn't go to the closet business to my address. For example, Taco Bell: the closet one to me is a mile away. It wants me to order from the one 4.3 miles away. Or sheetz: one is less than a mile away, and it goes to the one 7.8 miles away. Causing certain restrictions on my order. Because it chooses areas that aren't close to me at all
Mark Macke
11 months ago
This is an ok option if you have plenty of time to spare. Delivers are always delayed, and that's even if you order early enough. Don't plan on late night food. Their restaurants are "closed" randomly and well before they actually do close. There are plenty of other options when it comes to ordering delivery that often have better deals/lower "fees."
