Green Dot - Mobile Banking
June 19, 2024
More About Green Dot - Mobile Banking
Get your pay up to 2 days early and government benefits up to 4 days early with early direct deposit¹
Send money & pay bills3
Deposit cash using the app4
Enjoy no minimum balance requirement
Additional features available across select Green Dot cards:
Access a free ATM network. Limits apply.⁷
Overdraft protection up to $200 with opt-in & eligible direct deposits2
Earn 2% cash back on online and mobile purchases⁵
Save up money in the Green Dot High-Yield Savings Account and earn 2.00% Annual Percentage Yield (APY) on money in savings up to a $10,000 balance!⁶
The Green Dot app is the most convenient way to manage your account.
Register/activate a new card
View balance and transaction history
Lock/Unlock your account
Deposit checks from your mobile phone
Works with mobile payment options including Apple Pay
Set up account alerts
Access chat customer support
Visit GreenDot.com to learn more.
Not a gift card. Must be 18 or older to purchase. Activation requires online access, mobile number and identity verification (including SSN) to open an account and access all features. Activated, personalized card required to access some features.
¹ Early direct deposit availability depends on payor type, timing, payment instructions, and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period.
² Opt-in required. $15 fee may apply for each purchase transaction not repaid within 24hrs of authorization of first transaction that overdraws account. Overdrafts paid at our discretion. Fees, terms, and conditions apply. Log into your account and refer to your Account Agreement to check feature availability.
³ Active personalized card required. Limits apply.
⁴ Limits and fees apply. See app for participating retailers.
⁵ Available on our Green Dot Cash Back Visa® Debit Card. Cash back is earned on qualifying online and mobile purchases. Cash back cannot be used for purchases or cash withdrawals until redeemed. Claim the cash back every 12 months of use and your account being in good standing.
⁶ Available on our Green Dot Cash Back Visa® Debit Card. Interest is paid annually on the average daily balance savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. Fees on your primary deposit account may reduce earnings on your savings account. 2.00% Annual Percentage Yield (APY) as of July 2023. APY may change before or after you open an account. See Account Agreement at GreenDot.com for terms and conditions.
⁷ See app for free ATM locations. 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus whatever the ATM owner may charge. Limits apply.
Green Dot® cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
©2023 Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739
Technology Privacy Statement: https://m2.greendot.com/app/help/legal/techprivacy
Terms of Use: https://m2.greendot.com/legal/tos
Latest Version
4.66.0
June 19, 2024
Green Dot
Finance
Android
8,740,080
Free
com.cardinalcommerce.greendot
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User Reviews
A Google user
5 years ago
Great, reliable, intuitive. I love the option to make deposits with no transaction fee, simply using a bar code at select locations. Evidently this so cutting-edge that some cashiers don't know how to do it yet, and a manager had to come figure it out. Walmart is the only company I know of that can deposit not only cash, but also from another debit card. You can keep your account locked in your device, but set the app to key you guess your balance without signing in, for quick access.
John Lewis
4 years ago
I do not recommend this bank app. Unable to contact customer service from the app. You have to use the phone number on the debit card. Some deposits are missing, and the reps keep telling me to check with the sender. The sender gave me trace numbers. The Green Dot rep says they are "unable to use trace #". So, what do I do now? The bill pay function is also poor. If you set up a bill payment, and cancel one payment, the app shows a check mark as "paid." Very confusing when you want to see your payment history. I do not recommend Green Dot Bank.
Jonathan Fritz
4 years ago
I have been using the app for six months and faced no major issues. Bank transfers are well-notified and completed on the target dates. Easy to use once you get the hang of it. A great way to move funds you don't want bothered by automatic subscriptions and other surprises. A good backup when you have misplaced your main cards. Monthly fees and 2% cash back bonus may not impress some, but this is a dependable card.
A Google user
5 years ago
I've been using GreenDot for almost 7 years now and I've never had a problem. All my checks have been deposited securely and purchases made without a hitch .... until recently. I havent been able to open my app. The website is a disaster. I've tried calling. There isn't anyone to answer. I've emailed. No response. It's just been all bad these last few days. I need to access my money obviously to survive. This is my only acct and I have no way to utilize it. 👎🏿👎🏿
Alison Kunz and Arthur LeCompte
2 years ago
Can load your card at Walmart customer service for free if you pull up screen and get a bar code. Otherwise your charged a fee which I don't like. It's helpful for people who don't use checking accounts. Seems to give you a discount for purchasing groceries at Walmart also which is a big plus right now. Can be difficult to stop an auto deduction though so I wouldn't recommend this feature. One time payments are different.
Raegen Pilar
3 years ago
I really appreciate the app. It's performed mostly well. I did observe an issue where it keeps prompting me to get a security code each time I use it although I have selected the option to 'remember me/device'. Also, it never actually sends the code to my phone as selected the text is never received, resulting in me having to go back and select email option. Seems like it gets stuck.
John
3 years ago
Works great so far. Doesn't seem to be any major glitches or issues. A slight con would be that it takes up to 20 minutes sometimes to send you the notification of amount spent. Used many other prepaid cards and apps before and I'd get the notification literally while I was still collecting my bagged items in line. I just like to see quicker notifications in case I'm not the one using my card. Other than that, I have no complaints (fees are pretty steep though compared to other prepaid cards).
A Google user
5 years ago
THE WORST!! I made a payment to a company and on the company's end the payment didnt go through. It said card error. I tried to compete the payment twice. Green dot still charged my card even though the payment didnt go through. I called green dot as well as had screen shots of the pending transaction. The transaction was pending for about 12 days then all of a sudden everything was gone. Like the transaction never existed. Green dot didn't help at all and I lost my money. They are scammers
A Google user
6 years ago
They charge you way too much for everything. Using the vault to "save" money for every transaction and each month. I work my ass off to get paid and I can't even spend it how I want to cause they charge way too much for everything. Worst prepaid app card ever purchased. Would give minus stars if it were possible but this is the only bad review I've ever really had to tell other people for their protection.
Marisol
4 years ago
I've had greendot for years and never had issue. All of a sudden I see fraudulent charges on my account. I called up and because its pending they can't do anything about it. I have to wait until the transaction goes through to dispute it could say pending for a week. Funny how the charge was for the exact amount that was in my account. Now a real company that cared about customers would refund the amount back to the customer. So I have no money, and they are losing a loyal customer. Stay away!!!
A Google user
5 years ago
App doesn't work at all. I cannot even log in, hell I usually cant even get the app to open without crashing. Ive uninstalled and reinstalled several times. Ive turned phone on and off. Also tried using diff networks and tried using cellular data instead of wifi. It says unknown when I try to open the app. I can get it to open on the second try without crashing then when I click log in the "Unknown error" window pops back up. Also adding money should be free if account cost $10 a month.
A Google user
5 years ago
The apps fine, does what you need it to. Except it does this strange thing where it'll tell you your time is too fast and then tell you to change the internal time of your phone. Or have you put in your password and then tell you that "Something's not right. Try that again." Or the 'slide to check your balance' is always "Not Available" other than that the app is easy on the eyes and very useful to check your balance
Andrew Backfisch
4 years ago
I had no problem with GreenDot. It did function well. And get paid 2 days early from work. Everything worked great for almost 4 years. Until today. When I tried getting in my app. It was saying it needed to be updated. So it sent me straight to Google Playstore. When I hit update button. It has been loading for long time. And still waiting to check into my account.
Lisa Barnard
4 years ago
Purchased the card to use in a dire situation. Called the service number got hungup on. Tried again, got a message saying technical difficulties. Downloaded the app, out of service. Went to website, out of service. Looked for alternative options to contact this company. Sent a message, no reply. It's been long enough and too much hassle. I want my money back!😡
Jessica King
2 years ago
App is unavailable way too often. Takes too long to load and the app can't be left open too long or it will freeze. There are times where the app won't even let me in it at all and it will say to "try back later" . Too many technical issues occur. And yes, I've already been using the latest version. Regardless the app gives repetitive problems.
A Google user
5 years ago
I am more than disappointed unfortunately. This app loads three out of 10 times, and is quite frankly an irritation to use. All I want to do is sign in and see what my balance is check transactions and put money into savings. that the app does all of those things and more but considering it sits there and continues to read the words connecting, connecting, connecting, 5 minutes later still trying to connect. It's a little irritating but it has pretty colors and it's nice and flashy when it works
Michael Vance
5 years ago
Definitely isn't like a real bank account. I can't link it to use it with my investing apps, can't transfer money from the card (only if it's going to another green dot account) you get some cash back on online purchases but that's the only real feature. This feels like a 2006 app in 2020. Definitely not up to the same standards as Chime, Aspiration, etc.
Jasmine Evans
2 years ago
I have been using this card for about 4 years. When I started it was unlimited cash back. I was up too 500 and a month before i was able to cash out. They changed to the 100 max. I have tried to desput a few things online, it takes forever to get ahold of someone and they rarely resolve the issue I called about. I have stopped calling. Check deposit took a very long time. The fees are great and it's convenient.. but definitely could be better.
Heidi Volk
3 years ago
EDIT: the app all of a sudden will not allow me into the account to unlock my card!! Ive uninstalled and reinstalled several times today and each time, the account freezes up longer and makes things worse! I can't unlock it from the website. Only the app! Beyond that, suspicious activity on the account that randomly posts then disappears under transaction history!!! Not safe!
A Google user
5 years ago
I have had green dot for almost a year now. It was going good. But not anymore. Just got the new unlimited cash back card. This new update causes lots of problems. They also have poor customer service. The app it says click to remember device so you can skip the 2 step verification process. I did that and still have to go through the 2 step verification process. It says you can deposit cash by the mobile app and not have to pay a fee. I tried that yesterday September 7, 2019 and it did not work.
