Great Clips Online Check-in
June 17, 2024
More About Great Clips Online Check-in
FEATURES:
-Check estimated wait times based on current conditions in the salon and updates in real time.
-Online Check-In: You save time by checking in to the salon ahead of time - saving your place in line.
-ReadyNext®: Get text alerts to notify you when your estimated wait time reaches 15 minutes as your cue to head to the salon.
-Save your favorite hair salon so it’s even quicker next time you check in!
HOW TO USE:
-Tap the Search icon
-Pick a hair salon near you
-Tap the Check In button
-Enter your name and phone number
-Tap Check In again to be added to the wait list – no login, email, or profile required.
-Let the salon know when you arrive.
After you check in, you can watch your estimated wait time countdown and arrive at the salon when it's nearly your turn to get your service.
ESTIMATED WAIT TIME
Estimated wait times assume you are getting the next available stylist. You can request a stylist upon arrival at the salon but your wait may be longer. For safety and privacy reasons, we do not publish stylist schedules.
WHEN IS ONLINE CHECK-IN AVAILABLE?
Customers can check in online during the hours the salon is open. Online Check-In will not be available during the first five minutes a salon is scheduled to be open. This gives customers who are physically in the salon when it opens a chance to be checked in and have their names added to the waitlist. We accept online check-in up until 30 minutes before closing time. You can still get a haircut at closing time, you just can't check in on the app.
CAN I USE ONLINE CHECK-IN FOR MORE THAN A HAIRCUT?
Yes, you can use Online Check-In for all services except perms and formal updos. Please note that not all salons offer perms. And, most salons require an appointment for these services, so please call the salon to inquire.
WHAT DO I DO IF I DON’T HAVE A MOBILE DEVICE?
You can check in from any device that has internet (a smartphone, tablet, computer, etc.). Go to greatclips.com, click on Find a Salon or Check In. Enter your postal code or address and you'll be using Online Check-In in no time! If you don't have an Internet connection, you can always walk right in to any salon and add your name to the list.
WHEN SHOULD I ARRIVE AT THE SALON?
After you've checked in online, you will see what place you are in on the waitlist. You'll want to arrive to the salon before you are next in line. If you'd like to receive a text message when your estimated wait time reaches 15 minutes, you can sign up for ReadyNext® text alerts. Once you arrive at the salon, let the stylists know you're there, and they will confirm your information and finish your check in.
WHAT HAPPENS IF I ARRIVE LATE?
We understand: Things happen! Don't worry if you lose your keys, spill something, or get stuck in traffic. We'll keep your name on the list for a short period of time.
HOW DO I CANCEL MY CHECK IN?
Once you are checked in, the salon will appear on the home screen. Cancel at any time by tapping Cancel check-in.
Latest Version
6.42.0 (2024052803)
June 17, 2024
Great Clips
Travel & Local
Android
9,467,048
Free
com.greatclips.android
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User Reviews
Greg Sowa
2 years ago
Basic app, does it's job. Could do it better, though. You can already add yourself to the wait list while you're on your way there, but you should be able to check yourself in upon arrival - the check-in button could be set to only appear based on your phones GPS putting you at the location of the Great Clips' wait list you added yourself to. This would save time for the salon staff - they could keep cutting hair rather than having to break to check people in.
Ashley Deneault
2 years ago
I love going to my home location to get my hair done with all the familiar faces but even the few times I've got my hair cut at 2 other location I've always been taken care of and staff is super friendly! I like they always check the notes in the system and update them so they can best know clients. Especially in a case like myself if and when I stop in at another location it makes everything easy and a great experience! So far I've not had a bad experience and I love great clips!
Jared Gilbertson
3 years ago
Somethings messed up with the online check-in and timing. The location I checked into online, showed an estimated wait of 50 minutes. No problem I thought, 15-20 minute drive to get there, shouldn't be a long wait, 30-35 minutes. I get there and the time was 95 minutes. It added an hour. What's the point of using online check-in and this app. Great Clips, you could probably save money by dropping this app and getting rid of the developers...
Anthony Bartal
1 year ago
great app. very convenient although I wish you would get coupons on here or mailed instead of getting one on a receipt that's very easy to lose. Another good idea would be a coupon after a certain amount of visits and be more interactive with the customers on here and showing customer appreciation, etc. Overall I like the app, just could use a tune up
John L
3 years ago
Update below... This latest release crashes my phone every time I open it. Galaxy S22 Ultra. I have to restart the phone to be able to do anything. All screen icons are missing, cant see or close running apps. I can pull down the settings/notifications and even go to serrings, force close your app, but does nothing until a restart. After the reboot, your app is already running and usable, but launching it from closed... not good. Please fix. Also haircut reminders haven't worked for me for quite a while. UPDATE 3-17. Had uninstalled it a after the review. GC reached out to ask some questions. to help resolve. I reinstalled the latest version 5.3.0, and it's working perfectly. Adjusting up to 4 stars from 2. Only 4 because reminders had not been working on previous versions.
Rhonda Cooner
2 years ago
I love the app!! Before I left the house, I checked in. By the time we got to the salon, it was my turn. This is a wonderful idea!! I am hoping that as the app ages more, you can add features like keeping a copy of a haircut or style to show the stylest on your profile. That way you can pull up the app and say "Just like this please." And show a picture of the last cut. That would be cool.
Jacob Horn
2 years ago
Used it for 3 years now, in several states. Pretty good app, actually. Normally, apps for things such as this don't work as intended. I personally have had zero problems with it, except on the rare occasion that it forgets/assigns old favorite locations as my main, which, again, is very rare. (Edit: still 5 stars, but the developers have reached out to me saying they are fixing this rare and minor bug; it was almost immediate, so they obviously listen to feedback! 6/5 stars)
Jacob Hartman
2 years ago
Weirdly one of the most well designed apps i have ever used. I don't necessarily work on code for a living but I use a ton of different apps for my life and work. It hurts me to say that the greatclips app proceeds them all. Fast and responsive design that is extremely intuitive with the color and style of the elements almost leading you down the desired path. The fun loading screens and animated ui are super cool and don't take away from the experience or speed. I would marry the software team.
David Do
3 years ago
App is great for the most part, just annoying that when I open the app and choose to checkin, instead of automatically zoning in on my location I have to tap the location button in order to zoom in from a country wide view to zoom into a city level. I wish it would just open and automatically assume I don't need to see all 50 states. Emailed them before about it and I guess there's no plans to change that, I guess it's just one extra tap (and data to load the whole country)
Jim Mathis
3 years ago
This app is a good idea but if you live over 30 minutes away, or it will be longer than 30 minutes before you arrive, its pretty much useless. I live an hour away from my local Great Clips, I checked in as I left home, and was marked as absent. If the app would give you more time, or let you set your own, it would be very handy. The app could be a five star app for those of us that live further out of town. Update: 2/26/2022 the app started locking up my new S22 Ultra. Un/re installed no change
A Google user
5 years ago
I checked in with 21 minutes after 15 minutes drive there checked in it went to 47 minutes. The app is not as accurate as it used to be. This feature is why I started going here and I just purchased almost 2 years of prepaid haircuts. This is the 2nd time a delay like this happened. I would have chosen another location near my other shopping. Not happy!!!!! Oh and not all places take the prepaid cards and you don't know until after. They said it because 1 person left.
Mike Phillips (Seething Sage)
3 years ago
Meh, I see nothing so far that justifies a redesign. If anything, it's less intuitive than the older app. I had two salons listed as favorites that I no longer visit. But I had to stumble upon the method for removing them from my favorites. (The Help option had no info about how to do that.) I tried pressing the star, long-pressing the entry, going to account settings, etc. Then I (accidentally) slid the favorite to the left and it deleted. A visual clue indicating that would've been nice.
William Barbuto
3 years ago
Your update is terrible. I have 2 locations about equal distance away. One shows 30 minutes wait and the other 0. When I select the one with 0 it then confirms me at 39 minutes. Then it goes up to 42 minutes after it had been about 5 minutes after I got the 39 minute wait time. My time has been wasted which never happened before and I have used Great Clips exclusively for years. This might be what changes my loyalty. There are other options. Apps are supposed to save me time, not cost me time.
Alan Wilson
3 years ago
The new version seems to take a l-o-n-g time to open. It also has trouble displaying any of the data on the home screen or salon list when connected to my wifi but when I connect to 5G is slow but gets the job done. (Yes, I have tested my wifi, even with other apps on the same phone, and all is ok.) Older versions were nice and snappy. Also I find discrepancies between the wait times for each salon between the times shown on the salon list and on the map.
Debbie Cromlish
2 years ago
Fantastic app, just wish there were more options, ie: scheduling an appointment in advance, but other than that, this app is very convenient. I love how it sends an alert to your phone, via text message, when you're close or ready to be serviced. Also, they send you discounts and offers/coupons in the mail or email. Great prices, also! I highly recommend this app, if Great Clips is where you like to go!
Asher Taylor-Dawson
4 years ago
Great Clips' app does exactly what it says it will: allows you to find a GC near you and check in so you won't have to wait as long when you get there. It can give you directions if you need them—it plays really well with Google Maps; I haven't tried it with other GPS routing services. Given that some of both the best and worst cuts I've ever had were at GCs, it would be cool if the app remembered which stylists have cut your hair on which dates.
A Google user
5 years ago
great for saving a place in line. seems most people use it now. but that's all it's good for. what would be awesome is seeing which stylists are in the store. many people call to ask causing the stylists to stop and answer the phone. it's annoying. better yet make to where we can queue in line for a certain stylist. that will eliminate the constant calls and be better for customers.
Pocket Knife (Pocketknife)
3 years ago
It let's you check in, and then doesn't save state, let you check on the estimated time or anything. It just let's you check in again. The text reminder option also doesn't work. Frankly, I'm astounded how useless this app is. It's approximately as good as a phone call to the shop... Only a phone call comes with the confidence of a human confirmation. This is pointless.
A Google user
6 years ago
The great clips near me has had some pretty terrible stylists recently. So much so, that I find it necessary to request a stylist upon check-in. This app doesn't give that capability, nor can you tell who's working on a given day. Since I have to make a phone call or visit in-person to ensure I'm avoiding those few select nightmare-stylists, this app has no use. Furthermore, it's just as easy to check in using their website on a mobile browser, the app itself offers no further functionality.
Rusty Coleman
10 months ago
I like this service because the check-in process is quick and simple. There are many locations available, so no matter where I travel, I can easily find a nearby spot. It's convenient to receive service while on the go. I assume that all the locations are connected to the same network, so information is shared between them. When visiting different salonsdepending on your location it seems like the same place because they share customer information
