GO Telecom - قو للاتصالات

Zad M

1 week ago

very bad network

MD SALAHUDDIN

5 months ago

worst and very slow internet. never recommend to buy it's a waste of money.

Don Nodora

2 years ago

When opening the app, it says it should be updated. But there is no update available on the play store. Fix this

Faisal Haroon

2 years ago

All time it asks for update. And very slow. Not works properly.

Irshad Thokur

2 years ago

Asking to install latest version. But in play store updated version have. But also not opening in app

Diya Khatri

1 year ago

worst internet service in the kingdom, its total waste of money, poor customer service, no benefit if you complain them. actually their infrastructure is not upto date, they are not able to run the service. very disappointed not recommended at all

Tajamul

1 year ago

Very bad customer service since a week I renewed last year 12 months + 2 months package, but I didn't get 2 months

Salman Khan

3 months ago

full rubbish not even starts I want to register but its got hanged

Zainelddin

2 months ago

I just purchased the fiber service today , it is supposed to be installed in the evening, I gave you 5 stars , I believe you will be worthy of the review

Pesha Basudev

5 months ago

very bad Customer support and I am buying online and not connecting and registration failed error. I am not satisfied please all my friends don't buy . it is a trap 24 months please understand.

Clemar Pulusan (UNO)

2 years ago

Service is 5 star . But I think you should enhance more this software so we can manage the device including whos using or connected to the device parental control and many more . Thanks

dryousuf yak

1 year ago

Well I've been a dedicated user of Go Telecom Platinum package for quite a number of years now. The internet service and speed.... No complaints, it's good. Occasional hiccups acceptable. Second the response team for any complaints or issues is also excellent. I've used the complaint interface via the app and within 14 hrs they've contacted and helped in resolving the issue. Initially the app wasn't working but now for good numbwr of months no issues. Excellent in terms of service and package.

Lucky Kishan

3 years ago

Wifi is good but customer service is not good . I try many times to connect to customer service number but it always tell you input number is incorrect. How can I contact to customer service center? please help me to contact customer service

Abdul Fahim

1 year ago

Worse internet speed i have renewed for 14 months unfortunately after many calls to customer service issue has not been fixed. So, for me I will not recommend anyone to use this GO internet service. It was good speed when I was using in Rabigh City, but after transferring to Jeddah I face lot of issue, sometimes I can't even send what's up text or imo call. GO team has to look into this seriously otherwise GO market will collapse no one will by this network internet service.

Waleed Bakhsh

5 months ago

I am writing to express my significant dissatisfaction with the functionality and customer support of your Internet. Several critical options and features appear to be unavailable or inadequately implemented. Specifically, I have encountered the following issues: * Refund Policy: There is no clear mechanism or provision for receiving a prorated refund of remaining payment should I choose to cancel my connection or subscription before its full term. This lack of a refund option is concerning..

Michael Makram

3 months ago

Very bad network,,very bad service.. I don't recommend at all I will cancel subscription as soon as possible

Azharuddin Sajid Syed Khaja

1 month ago

Very bad service! Customer care service is there, but they are of no help. I have an LTE connection with GO Telecom, though I never got the speed as stated. But now, the problem got worse with the internet speed (the internet speed is in bps or very low kpbs). I called customer care and they opened a ticket. The next day, the ticket was closed without any resolution.