Global Entry
November 28, 2025
More About Global Entry
Note: If you are not enrolled in the Global Entry program, you are not eligible to use this mobile application. This app does not enable enrollment for the Global Entry program. You must either proceed with the normal entry process or use the free CBP Mobile Passport Control app.
Latest Version
2.0.5
November 28, 2025
U.S. Customs and Border Protection
Travel & Local
Android
401,664
Free
gov.dhs.cbp.pspd.gem
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User Reviews
Tavo Espinoza
1 month ago
photos could be better, the resolution on the app is terrible...
Raman Narayanswamy
1 year ago
I downloaded the mobile app while in line at the global entry line that was about 75 passengers long. Took a selfie and in about a minute, was authorized entry and walked right out of the line and presented it. It can't get anymore frictionless than this. I was able to update my profile later. Really streamlined.
Conner Knoth
9 months ago
Used at SEA. Best passport control experience ever! I set up the account and took the photo while still on the plane and it only took 2 minutes (I had global entry beforehand). No line, no questions, no waiting. Got to skip a miserably long buildup in the other queues.
Sam Gonzalez
3 weeks ago
very easy to set up amd navigate
KSV
3 months ago
I've only used it once coming back to the States from Aruba. seems to work well I'm not a frequent international traveler.
Nana Kumah
3 weeks ago
time saving app I love it easy to use no lines
Sam Bottoms
3 weeks ago
limited and confusing. should be able to modify how many people are in your party at any given stage
S. Aitken
1 week ago
repeated error code opening then finally opened. Then wouldn't verify although all location devices on and selecting port of entry manually. Then repeated error code at picture submission, could not get past it. finally just forget it, uninstall and used kiosk which was quick and easy.
Ed Hinson
5 months ago
I absolutely love this app. It's even faster to get through customs than people who have Global Entry but not using the app.
Heidi Carrington
4 months ago
Always professional friendly,speedy and xtremly helpful when global doesn't work. They always seem to know the cause. Great job,,👌🏻🤗👍🏻
J Wan
3 months ago
Used it as soon as I entered the airport after landing at Houston International. There was nobody in line. Took less than 30 seconds for two people. The best immigration experience ever.
Diana Maldonado
4 months ago
I used it for the first time in DFW, fill the information, take a selfie, you get your "pass" is valid for 1hr, used on my flight back through MIA , same deal, fastest custom's process ever! love it!👍🏻
Stephen Smith
4 months ago
Excellent app! Login, verify you've landed, where, and your flight information; take a selfie and submit. Show your confirmation to the Immigration Officer and you're done. Very efficient and easy
Maureen Cleary
2 months ago
a little wonky - mostly with using their lingo that perhaps many of us do not totally understand...taking the biometric pictures requires patience.
Michael D'Jamoos
2 months ago
my first attempt to use it: YVR. FAIL. Port of entry was physically in Canada. The app could not understand that and/or did not use GPS to facilitate a proper response. why use this app when GE kiosk is nearly effortless?
James Shoemaker
3 months ago
Very smooth trip through customs. I can do everything while the plane is taxing to the gate and baggage pickup takes far longer than going through customs with the app!!!
Andrew Beyzman (Brooklynlion)
3 months ago
Pretty easy to use overall. But the app suddenly stopped responding and was spontaneously closing after log in. I had to delete and reinstall the app (which requires all information to be re-entered).
salvador 1
4 months ago
The app was easy to use, just put the airport you are arriving in, take a photo of yourself and show customs agent the receipt on your phone. It was really simple. Of course you need an active Global Entry card.
Gayle Rankine
2 days ago
very easy to use, especially if you do not have anything to declare. I went thru customs in less than 3 minutes!! ☺️
A Notto
3 months ago
The app is easy to use. In the past this app has worked amazingly well for our family. At IAH Terminal E there was a long line of global entry users that could not get the app to work. Error code: invalid submission. The app would not allow one to start over, unless one removed app and started process over. I believe most users were concerned because it was actually slower thru global entry than the normal process. However, this was a first from our experiences.
