Gett- Corporate Ground Travel
August 30, 2024
More About Gett- Corporate Ground Travel
We organize corporate fleets, ride-hailing, black cab, and limo providers on one platform, optimizing the entire employee experience, from booking and riding to invoicing and analytics, saving businesses time and money.
>> Gett saves up to 49% on all your unmanaged spend
Get full visibility and automated control of expenses all in one place - for savings of up to 45% on the unmanaged portion of your global ground transportation spend (according to an independent industry market study commissioned by Gett)
>> With access to thousands of fleets, Gett can give you your perfect ride
Your ride, your way. Book all ground transportation from multiple providers through a single platform. Choose from our local and international supply partners — or add your preferred providers — for the ride you want, when you want.
>> Worldwide for business travelers
Gett's marketplace stetches across the worlds major financial and business cities.
>> A simple experience, wherever you are
Improve team productivity. Life’s easier when you use one platform for all your providers wherever you go, balancing stress-free travel for your team with end-to-end control for your business.
>> All the tools you need to stay on track
Everything you need to deliver successfully. Get simple yet advanced tools for booking, tracking, and reporting, secure access to ride data, and flexible travel policies tailored to your business — all through one convenient, adaptable platform and companion app that works for you.
>> Supporting your Duty of Care
We've built tools and processes to help keep everyone safe on the road. It's simple to track ride progress, trip histories and find driver details. We've also added extra security options like supply-partner filters, customized travel policies for every city, and 24/7 live support from our customer care team.
>> Perfect for Airports
Book and ride to and from airports. That’s one less thing to worry about with meet and greet options for business travelers.
Have a question? We're here for you 24/7. Chat to customer care live from the in-app menu.
Highest rated rider app source: App Annie, avg monthly Apple review scores 2018, 2019
Iso Accredited 27001 & 27018
Latest Version
10.32.63
August 30, 2024
Gett - Worldwide Corporate Ground Travel App
Internet
Android
14,669,895
Free
com.gettaxi.android
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User Reviews
Compodulator
1 year ago
Edit: RIGHT AFTER I MADE THIS REVIEW, BEING PISSY... It suddenly works. Overall, the app works as intended - gets you to places... There is still, imo, a problem: the default pickup location is "the most popular pickup place". I can't seem to make the default go away and triangulate to my actual location.
Sergei Dorogin
9 months ago
Right after installation and registering the said it's unusual activity in my account and refused to work anymore. Garbage. Update: After 3 years, in 2024 I installed it once again in Israel. Right after first open it show 'Error' (yes, just that) and that's it. Unusable. Still garbage.
Toby Williams
1 year ago
I would love to use this app and the taxis that are part of it. But every time I try to book the 10 minute journey back to my flat, I'm waiting 25-30 minutes while it searches for a driver, only to have cabbies left right and centre refuse my job because they can only take the competitive city center jobs. Something has to change. It's no wonder that Uber is cornering the market when I'm forced to turn their way to get home.
Jennifer. A Solomon
1 year ago
The app gets stuck while search is on. Had to close the app. Then the app wouldn't open at all had to uninstall and install many times. Has many problems. Was waiting for cab ordered by the company. It was so frustrating to wait for app to stabilise in the middle of nowhere at midnight. So dangerous. I couldn't find any alternative.
Chris Owens
10 months ago
The estimate and actual price are completely unrelated - I was estimated £19-25 for a pre-booked ride, on the journey we faced very little traffic or delays and my final bill was £36!! Based on the estimate it should have been £20/21 I don't see the point of this app if the estimates are going to be so ludicrously wrong
David La Vie
1 year ago
In general the app is functional and fulfills its purpose. There are a few problems: A. Every time I open the app it goes to a technical specs page and doesn't enter the interface itself. I then need to try and manually return to the user interface and that does not always happen and I'm stuck not able to use the app. B. When ordering a taxi in advance, a confirmation is received but it is pendant. What can happen is that the pickup time is reached but no cab arrives (& cancelling is at a cost).
Matthew Garrett
1 year ago
Works well but inconsistent billing. I've only used it a couple of times and got taxis without a problem but the meter reading on the final bill and the actual meter reading were way off, they just charge whatever they feel like. Edit. I contacted gett as requested and unsurprisingly they were off no help at all, fobbed off with a knee jerk excuse instead of any investigation of any sort. Can't say I'm surprised unfortunately.
matt hall
11 months ago
I used this in London. There are usually plenty of drivers available, which is definitely one up on other apps. They don't cancel randomly and turn up reliably, which is definitely better than the execrable Freenow. The downside of this app is thr high demand fees, which are exhorbitant. On more than one occasion over been charged a high demand fee which was larger than the fare. These fees make fares ludicrously high and definitely means I use the app less - it feels like gouging.
evgeni mach
10 months ago
Poor fault management: 1. A business ride was booked in advance. the driver couldn't make the ride (late by 35+ minutes). Neither me nor him could cancel the ride until and I couldn't order a replacement. 2. I ended up ordering a replacement via airport service. Apparently it couldn't be paid from business account and I had to create a personal accout. 3. Support call: nobody answered for 20+ min. 3. App spontaneously attempted to call replacment after way after I left and charge twice!!
Shakira Alexander (Kira)
8 months ago
I took a star off for the driver not knowing what destination he was meant to go to, another Star removed for the driver charging me £10 more due to his mistake, and a final star removed for their lack of customer service when dealing with this issue. They " conveniently" cannot get hold of the driver to confirm what happened. Been waiting 3 days for them to get back to me. All the can do is offer me a £5 coupon to use within the next 30 day. No thank you, I just want my money back.
Eugene Kulikov
9 months ago
App that gets worse with the time. There is a broken address detection system; multiple, irrelevant and repetitive messages that interfere with ordering and waiting for the ordered car; no possibility to contact the support. Alternatives are much better. Edit 2024: it seemed impossible, but it got worse. Terrible detection of current address. No recognition of previously used addresses. UX is aimed at people using an application ones a year.
Dave Brand
1 year ago
Service is totally useless. It can take 5 minutes or more to get connected with a driver and even then the driver is more likely to cancel than actually show up. Customer service chat is just as bad. I was in NY by the time they answered my question about excess luggage.
A Google user
6 years ago
Terrible! I was randomly charged to my credit card a few times,when I did not order any taxi,and was even charged once a few weeks after having deleted the app. In plain English, evidently your cc info is not secure, or gett can not be trusted. That's besides the fact that the drivers often take extra long routes for rides that are charged by the meter!!
A Google user
5 years ago
Horrible customer service, took over an hour to get one question answered via their help chat. Very much considering deleting the app altogether after that experience, especially since it was a Gett Delivery that has completely "disappeared" from their system and they wouldnt help me find out the details (not a cheap item either, they just don't care apparently)
A Google user
5 years ago
I kept getting error messages and was unable to use the app. After emailing customer support, my account was unlocked after 24 hours and then the app worked. it would be great if customer support was reachable by phone or chat rather than waiting for an email response. the taxi driver had a way to call someone at Gett but they still couldn't help.
A Google user
5 years ago
Too many hidden fees. On top of the quoted fare, I was charged a fetching fee, a wait fee (which never occurred), and a baggage fee. The baggage fee I can understand, but the fetching and waiting fee seems strange. On top of that, the tip percentage is set ahead of time, so to add insult, I also paid a tip on the hidden fees. You're better off just hailing a taxi which is more prevalent than Gett taxi drivers. Not sure if a dishonest driver was able to game the system or the app is buggy.
Shai Almog
1 year ago
It turns out that a driver can just cancel a ride after 3 minutes and then charge you. Then they make you call the hotline to get a refund. This is easy to miss as the time for arriving can shift wildly and they don't need to be in the exact pickup area so we missed him. Two stars because gett could make this interface reasonable with a countdown to cancelation etc.
A Google user
5 years ago
This service is unreliable and extremely slow. If you plan on ordering a Gett during busier hours -- just don't. The app says the average time to find a ride is 1 min. My experience is usually 15 min if I dont give up and decide to walk. Also , when me and my friends use the app together we've seen that the map is completely inaccurate. I see 10s of Gett cars on the map while they see none at all. Please add multiple stops! This is a basic feature :/ Please get more drivers and fix bugs!!
A Google user
6 years ago
Most of the time this app is great. Recently we had a bad experience. We ordered a taxi and stood outside waiting and the taxi did not show up. They charged us for a cancelation fee. This happened twice. We tried to contact the app through the customer care on the app several times but no response. I am now disputing the charges through my credit card company. It's only $2.80 x 2 charges but how many times do they get away with this and it's not disputed?
Roger Dunbar
2 years ago
The first time I used this app, I got into the wrong cab and then cancelled my order as soon as I had realized my error. The time from ordering to cancel was just over 2 minutes. Gett charged me £7.00 for cancelling! Very unforgiving app. Also, Gett said that due to high volume, it would charge an extra fee, estimating the total fare to be £48-56. Our actual (and accidental) cab only charged me £22. The best accident I made all day. Not a good look for Gett, and I won't use this app again.
