GameStop

L.A. St

4 years ago

Love that I can check trade in values through the app! I do wish I could use my phone's in house back button (Android/Motorola) but theirs works fine. Just interrupts muscle memory. I'm unable to open up product reviews unsure if written reviews just aren't a thing and it's only stars. Loads fast and is responsive. Super stoked to see a phone number for customer service easily found! I didn't need it but I've never spotted one in an app before and like it.

Robert Langlois

3 years ago

It's a pretty good app. I would change a couple things just for a more personal experience. I would have a list of pre-order games and when the date would be available for pre-order. More notification settings to notify when a game on your list is a week and/or a couple days from release. A ship to home store option and a quicker option to pull up rewards card for in-store.

Patrick Johns

4 years ago

One of the recent updates gave this app airpush ads. Full screen pop up ads that come up even when app is closed. Horrible idea to do that gamestop. Updated review: Decided to try the app again. No more airpush ads, BUT now push notifications turn themselves back on automatically when you close the app so you'll constantly be bombarded with notifications about "sales". Dropping a star off previous rating. Another edit. Uninstalling yet again. Push notifications keep turning themselves on.

Jack McMahon

3 years ago

First time using the app and it was flawless. by comparison, I just resigned up for netflix and the process on the app was brutal. Tons of errors and loading times and I even gave up once before trying again a few days later. This was very pleasant and I'm not even talking about the deal of the day and free shipping which were even better!

Cerina Ford'allison

4 years ago

So before the recent update it kinda sucked that when you clicked on something you wanted to look at, you could never click on the image and make it bigger or look at other images. It never had that option. Now it does and I'm so glad it does! BUT if I'm scrolling through the games to a certain point, it won't show me anymore, it will show other games for a split second and then it will go back up to that certain spot.

Jason Roberts

3 years ago

Overall, a fairly good app, but still way too buggy sometimes. Unable to access the cart temporarily is one of them. It will give an error saying unable to access cart or something like that. The app is still rather clunky, not as fluid, or fast as Walmarts app or Amazon's for example. But you can still accomplish most of your needs without being impeded too often.

Justin Andrews

4 years ago

Cart sometimes has issues refreshing correctly. A "save for later" option would also be nice to have rather than just having to remove something from the cart to checkout with particular items. Additionally, can't see actual reviews of items, just how many stars they have. Other than that, a solid app for finding games and accessories you are looking for.

Walker Jones

3 years ago

This app is much improved and very navigable. There are plenty of purchase options available and each is seamless to view the status of and select. This is probably the easiest app to make different kinds of purchases on. I am looking forward to continued diversification of inventory so that I can view and purchase more suggested related add-ons to items I select, like accessories to consoles, sim cards, and the like. Overall 5/5 and still with room to improve.

Matthew Pillar

4 years ago

Recently updated and they removed the ability to check in for extra points, redeem points for discounts, the trade quote tool, the ability to manage your personal account, wish lists, pre-orders (not that it has worked for a year), your game library, and more. The app has become little more than a portal to shop, which is a massive disappointment. Now I can't find the value of any of my trades without going to a store, which is not good during a pandemic. A sign of poor decisions from the top

Cloaked Rider

3 years ago

The new app is definitely a leap in the right direction. But there are still many bugs to hash out. 1 reading reviews is intermittent and some times says there are reviews but then shows nothing. 2 the cart fails to load and reverts to home instead. 3 if left sitting for less than a minute it goes back to home screen or the d pad loading screen forcing me to restart the app. But hey it's again a good start towards a great app.

A Google user

6 years ago

I love this app, first I can keep all the games I want have and had together, which means you know what you want when you get to the store. Second it had the library of all the current prices, new vs preowned, which you can then choose to pick up at store if you want. Third it has all the power up rewards right in your phone, which means you can get a coupon in seconds! There's so many reasons to love this app.

Matthew Atkinson

2 years ago

It seems with each update I as an end user am losing functionality, or it's much harder to find. Preorders, for instance, are not as easily accessible, and at the time of this review, I don't actually know where they are. Trade-ins also bounce you out to the site instead of staying in the app, which makes it even harder to get values on. The searching and buying improves, but overall quality for me drops with each update. Hopefully they'll work toward the best of both worlds.

Joe Lucero

4 years ago

***Update: it seems like it's getting worse. The more I use it the more I hate it. Some of the basic searches I used to do are more complicated with this new app. I am no longer able to check in at stores to gain 5 extra points. I can't access my available offers. My account card doesn't pop up for the associate to scan. The app was limited before but at least it had the key features accessible. Now it's just horrible. I'll update my review if it gets better.

Sentinal Anita

3 years ago

Although I do like the new design, the loading of the games and products now takes way longer, I'm waiting 15-20 min just for a few games, it's better if you bring back the page feature that loads only a certain amount of games, it was much faster and reliable. I'm only loading in like 6-8 games and the rest are blank. Everything else is perfect, well done, Thank You.

richard cochran

3 years ago

Overall great shopping experience! Most things are easily searched and found. My issues are you have the trade-in page buried so badly I don't ever want to trade anything in. It's hard to find, it's not easily searched and clarity on values is bad. The other issue I have is trying to pre order a game there is no clear understanding that the online preorder is no money down and it makes you feel as if you have to pay to pre order through the app. Other than that a stellar app.

Ben Duncan

1 year ago

Nice and easy to use, with good selection! Was not aware that gamestop had increased its offerings into collectables, PC Parts, clothing etc. Was expecting issues because of some of the other reviews but it was easy to use, and had lots of great deals. Considering joining the power up rewards program, looks like the benefits greatly outweigh the cost. Like most apps it could use some minor improvements but overall.... I like the app!

Daniel Rummage

1 year ago

I like the GameStop app but the only thing is the app does not have an option to select a price range like the Website does. Other than that it is a good app and easy to use. The website does not have an option to customize your own price range. It used to be that you could customize your own price range on the website but for some reason they got rid of that option. When I browse for video games the number of results does not change.