GameFly

Bobby Miller

3 years ago

The only thing i need to say here is, I accidently updated the app, and now whenever i try to use it, all i can see is a white screen. Same thing for if i try to use any web browser on my phone to get to the gamefly website. Absolutely useless, the only way access the website is with an actual computer. The service itself is fine, lately they've had trouble with shipping, but i think most companies have.

A Google user

6 years ago

Need faster shipping and more copies of anticipated games. I can go down to the local red box and 9 out of 10 time they have what I want. and I dont have to wait 7-10 days to get it. The only saving grace is Gamefly is slightly cheaper. IF you actually get the game you want in a timely manner. Otherwise you are just paying monthly to be on a waiting list. lowering to one star, because now it has almost been a whole month and no game in my Q has been shipped. What is going on!?

Zero

4 years ago

The newest update is laggy and keeps making the app crash, I wish I hadn't updated it or that I could uninstall the update. I'm also not getting games sent to me anymore since the update, which is annoying. I'm a streamer and it's starting to get in the way of my schedule already. UPDATE: I found an APK of version 9.15 and I was able to downgrade. It works much better than the newest updates do. If you're still having problems with this, try downgrading.

Jason S

2 years ago

I have had GameFly for many years. Recently, with the mail being very slow, I spent more time waiting for games. I canceled my membership like I normally do once a year but this time, I did not get any sort of notification when my membership expired. I got an email two weeks later stating to return my games. I did so, and three weeks later, I got charged full price for a game. Absolutely zero communication. Their customer service skills are lacking. Not to mention the app is buggy and freezes

wishmakr

2 years ago

First, for those considering Gamefly, let me say that the service, is great. I love it. As for this app, not so much. I hate to think that my beloved Gamefly has abandoned me. I would rather believe it to be my phone than the app, but it looks like I am not alone. Very slow while scrolling, it freezes up, then I have to shut it down and go back into it to continue. I can still get the job done, but it's a chore. Selecting video games to play at home should be a fun and enjoyable experience.

Mr Tophat

2 years ago

Service is great, app sucks. I had gamefly 20 years ago as a child and loved it. I had gamefly for a while in 2017ish and it was great. I don't recall having any issues with the app. The app now(2023) is glitchy and has a hard time loading pages. Most people would call this app broken. And it is. It makes no sense why after 10+ years of app development your app barely functions. Why do your pages load on dial up speeds? Pages don't load. Pages don't load. Pages.... don't load. Fix your app, pls.

RJ Z

3 years ago

This app has been updated at least a dozen times since its "overhaul" and it is a sluggish, infuriating mess. Crashes every time you try and scroll through any section. I wanted to give the developers time to fix it before I rated the app, but a year of this is enough. The app is broken and needs to be reevaluated. Been a Gamefly customer for years and this app used to be fantastic, but it is the worst app I have on my phone.

NoStrife

4 years ago

While the layout and menus are all well laid out and easy to navigate to find what you want, the app itself seems to be incredibly poorly optimized. Unsure if it's my phone or not(Samsung Galaxy A50), but it constantly gets stuck loading stuff or locking up. And for long enough that my phone thinks the app legitimately froze or crashed. Will update to 5* if this ever changes, as I have no problems with anything to do with the app besides this. 🙂

Gregory Nantroup

3 years ago

This app is pretty much unusable. It freezes and crashes during every single use. When it actually does load up, it will only work for about 15 seconds, then back to freezing and crashing. App is really bad, so I use the website, which really isn't much better, but I can at least get through the order process. Can't say the same when using the app. It'd be nice if they fix the app, but I'll be deleting for now since its useless for my needs.

Lord Marlotta

1 year ago

I am so incredibly sick of them skipping games at the top of my que to give me games lower down the list. It would make sense if one had low availability versus high, i understand that, but to skip resident evil 4 remaster at the top of the list with high availability and pick another game is ridiculous. There's also no way to cancel a game shipment to pick something else. This i why i always end up canceling this service. I likely will again soon.

steven thomas

2 years ago

**UPDATE: the Edge browser on Series X works fine for managing the queue, it might just be a problem with Android/chrome.** The app is nearly impossible to use. It freezes when you tap on a game to read the description and when you go back to the queue. I've spent over half an hour just trying to add a few games. Gamefly as a service is great but that doesn't matter if the app freezes every time you try to use it. This has been going on for a years despite several updates. PLEASE FIX THIS APP!

Daniel Golightly

4 years ago

Great service, except that it's unquestionably the worst app I've ever used. Slow, freezes effectively constantly, UI is counterintuitive. Very nearly enough for me to cancel the service. Especially since the website is almost as bad and on some days worse. Can easily spend upwards of an hour trying to find and add a single game to the queue or reorganize it. And it's been like this for well over a year. And since the last time I had the service. I'm on a flagship ffs. Fix this, already!

Nick

2 years ago

I'm really glad GameFly is still around. I think it's a great product. As far as the app that's a whole other story. As long as I can remember the mobile GameFly app has been bad. It's always buggy and real slow. I updated it yesterday and it seems that they finally fixed the optimization issue. The app seems to be running smooth and the pages are loading faster. Now the issue is I don't have a search option...smh. They almost got it right. Please fix.

Andrew

4 years ago

Great service, but the app is a little lacking compared to regular website. Some features missing (move to top, game lock) and browsing titles could use an "all games" option. Also it's not made very clear if something is going to be shipped. You move something to the top of your Q and just wait I guess. Would be nice to have a visual representation that it's going next and a tooltip on how it works like (this title ships next! You have 4 hours left to change your mind)

A Google user

7 years ago

Update 2: Another terrible patch for this app. Now the news feed defaults to the following tab, and you can't turn this off even if you aren't following games. I don't want news only on certain games I "follow". I want the top new on all games. Updated review: After turning off screenshots and videos in the news feed options, the feed is better. I still prefer the old news feed, but thus isn't as bad as I initially thought. Gamefly as a service, though, is too notch if you play lots of games. I've been a member for 10 years.

Kevorkian Williams

4 years ago

Update: On top of that it is now easier to get access to new games. Easy layout, nice sized list of games, and a OK delivery system, I think needs a little tweaking on the receiving end of operations. Update: The new UI is works really well with even low end Samsung phones and the tabs to different features have been placed on the visible home screen of the app. Still remains at 4 stars till some note worthy changes happen.

Aleigha Pruitt

1 year ago

Great idea for a service! Loved the free trial. Didn't mind the retention deal. But IMO, definitely not worth the full price because the demand for good/new games is always high and shipping times take too long. It can take 7 days for something to get to you and then another 7 if it's lost in the mail. It takes me longer to get a game than to platinum it. I don't mind waiting, I mind paying for it. Public library gives me the same experience but I don't have to pay for that.