Frontdoor

MRC 23

5 months ago

the person that I spoke to is very friendly and communicated quite well it's a good service

Cliff Newman

5 months ago

replaced a light switch with Chris ...on video...it was easy as pie.

Malika Cook

5 months ago

definitely the best app. ken helped me instantly very simple instructions I love frontdoor

Brandon Cintron

5 months ago

Clicked on the ad because it promised a focus on what appeared to be a highly intuitive floorplan designer that allowed the creation of multiple story flooplans, even showing graphic screenshots of designd. I installed that app but it seems that there's no such tool--this is just an app for ideas to fix your house. I know how to fix houses--I just want to create some flooplans to save as PDF, which is what this app promised. 1 star, deleted. If I'm wrong, devs, show me and I'll update my rating.

ry b

7 months ago

Horrible app, it freezes and says sorry about the inconvenience. Tried updating it but still won't work. Would love to use it for several projects around my home but can't even get past a page or two.

Ricky Pennington

3 months ago

Very informative very knowledgeable easy to follow through the process.

Lorna Ochart

5 months ago

Chris was very helpful and he was very knowledgeable. I recommend you get this service for only $25 a year!!!

Jocelyn Flores

5 months ago

I know nothing about appliances but the person that helped me, made me feel so comfortable with fixing our dishwasher. It was so easy to start the call and work the app. They have a forever customer.

A P

6 months ago

I love this app!! I have a hard time being able to pay someone to come help me with what I don't know while finishing installing my whirlpool bathtub. I have a suggestion that would be wonderful for bigger jobs like this... I would love the ability to request someone I have already been working with. That would be awesome!!

Gabriel Tinnaro

6 months ago

As someone with pretty fair fix it skills but not a lot of experience, this app is a game changer. Being able to have an expert help me troubleshoot or just validate my hypotheses is incredibly useful.

Cory

9 months ago

I will pay $25 a year to have an expert give me a 5min verbal rundown of what to do. I will update my score after a few uses but on the first free call, 5/5. Mike was great. Edit: After about 4 or 5 uses, I gotta say, I am very pleased. I get exactly what I wanted. It is like being able to ask questions of one of those YouTube tutorials. The ability to show them what I am seeing with my camera is exactly what you need to turn a 30 minute conversation into a 5 minute one.

Ronald E. Brockington

5 months ago

this app is new, but one of the best, Frontdoor has a variety of choices to select from that helps homeowners, etc. to fix and protect property. 5 🌟

Donna H.

6 months ago

I did not have high expectations but I was proven wrong. very knowledgeable tech, easy to understand and guide me. I have to order a part so I can't proclaim "problem solved" yet. But he even found the part online and sent me a link to it. I am optimistic. FYI was working on resolving an air handler on which the fan would not shut off except by the circuit breaker. Much appreciated Mike P.!

Jon Schack

3 months ago

Doesn't seem to work on Galaxy S10? The app just flashes the logo and freezes at a white screen. Will change review once fixed.

Sheldon Abrams

3 months ago

Fantastic. Definitely a game changer and super helpful. The Frondoor technician spent nearly an hour with me walking me through step-by-step on how to fix my HVAC issue.

Lisa Lu

4 months ago

I like the idea that they're bringing telehealth to the real estate or home care area. When I was using one session to video call an expert they did provide notes and a link to the product that I should purchase at a local home improvement store. The hyperlinks don't work 5/1/24: changing my review from 2 to 1 ⭐. Frontdoor responded with an email address. I emailed them and they didn't respond. Horrible customer service

Rob Leslie

10 months ago

I usually don't bother with reviews but this service is incredible! I just got off the phone with an actual expert who helped with troubleshooting via a face to face connection. He was knowledgeable and friendly and confirmed my thought processes and went beyond with his expertise. He did all this - taking over an hour with me during my initial free call. I was very impressed. I will be spreading the word, and the service charge is only $25 for a year. They've got a new client in me!