Fever: Local Events & Tickets

Carolyn Walker

4 years ago

After purchasing 2 tickets, the website said I could view and manage them in the Fever app, which I did not have but immediately downloaded. They were not there; so I attempted to send a help request through the Chat feature, but the Submit button didn't work. Scrolling back through my message details I discovered the app had deleted all the header info; so I filled it all out again; but the Submit button still didn't work. LATER: The Submit feature was working and App team responded quickly.

D Pham

3 years ago

Had a horrible time with this app. Wish I can rate it zero star! For an app that offer services for certain dates, you would think that they would strive to be timely in their resolutions for problems. However that was not the case for me, and I had to miss out on an event that I wanted to go to. They keep offering repetitive suggestions that do not work, and when told so, they become a silent on further resolution. Don't waste your time here. You will only get your hopes up to have it be dashed

Melody Robusto

4 years ago

Bought tickets for a virtual experience that came with a cocktail package that was to be mailed to me. Tried several times to get a tracking number for the package, was told it would be sent to me via email. Because they do everything via email even though they have "support" through the app. I never received the package. I was never able to log into the event. I have emailed five times regarding a refund and I keep getting brushed off. This company is garbage, this app is useless. Don't use!!!

Greg Ellis

1 year ago

Do yourself a favor and stay away from this app and this company. I purchased tickets to a local music event for my family using this service (as there was no alternative). The event was abruptly cancelled. Since the failing was on their end, I expected a refund. What I got was credits with a short duration (9 months) to select some alternative "experience" in which we have zero interest. My interaction with Fever has been a $150 reminder of the unpleasantness of being conned. STAY AWAY.

Stephanie Valencia

1 year ago

I definitely would not recommend this to anyone. I purchased tickets for an event and it ended up getting canceled. As I was following the instructions to reschedule the event for later date I ended up getting charged for new set of tickets. I emailed the customer service email numerous times requesting a refund because I have an upcoming surgery. Sound a number for customer service online and they refused to give me a refund. Only a credit. You're better off using Groupon instead. Terrible!!!!

Austin

3 years ago

Terrible app, can't change date of tickets without working with someone. Got bad directions on how to process the change, a cancel and issue credit type thing. Ended up buying a second set of tickets. Tried working with customer service to cancel all tickets and wasted more time. Frustrated, I went through my credit card to dispute the the transactions, seems like Fever is disputing the dispute. Will this saga ever end?

Laticia “Silent Awareness” Carter

3 years ago

Good and bad. Good that it is showing me the unorthodox hidden gems of things to do in Miami that aren't conventional like clubs and bars. where I am annoyed is I purchased tickets for something and put a specific time and when I paid for it the time changed. I went through the steps to change it and it ended up charging me an extra $10 because that time slot for filled and that pissed me off. Otherwise it has potential to be my favorite app but if I have purchasing issues again I'm dropping it

Brian Cooke

3 years ago

I've used it for one event and seems to work fine for that. However, BE AWARE that it uses A LOT of background data. For what, I don't know. but my phone shows that it used 4GB of my data only halfway through the month. The web browser that I am on all the time was just 1GB of data, for comparison. I had not even opened the Fever app and it used all that data? Turn off the ability for it to use background data if you can.

A Google user

6 years ago

Possibly the best app ever, but I doubt it. Was forced to install it to retrieve tickets we purchased. Very disappointing. Had I known I would have had to install an app I would have found some other way to buy tickets or would not have attended the event. Just email or text the tickets. I get it that you want to do more advertising - which popped up after the app was installed - but just no. You were able to text and email me (which happened) so the forcing to install the app was just wrong.

Japheth Wood

2 years ago

Overall the app is good, but has a nontrivial learning curve. I had a frustrating experience with my first transaction and was stuck with tickets I couldn't use. The Terms and Conditions were inflexible and I was unable to transfer the tickets. Suggestion for app users: get familiar with the interface before making a transaction. Succession for the company: please be flexible, especially with new users. Continue to improve and simplify the UI, remove distractions.

Heather Engle

3 years ago

Limited attractions. I got the app for an event and so far there is no problem The app gave me a voucher. And I would like to use it, But the attractions I know of, and I 'd like to go do, are not found in the search for them. A bit of a disconnect when it comes to things people know about, such a nine inch nails concert, or a exhibit at the botanical garden. Some of the events they have posted are sketchy,and have no location. It could be a great app the potential is for sure here.

Cher Hung

4 years ago

Bait and switch then a uphill battle to get a refund - buyer beware! Bought a concert ticket that was changed to an outdoor event. I did not agree. I asked for a refund and was stonewalled citing their policies. They offered a lame voucher towards a future event but with a catch - must be used within 60 days and any difference in value under what was originally paid ($104!!) Is forfeit. They only agreed to a refund when I threatened a credit card charge back! Still waiting for my money now.

ZERO Σ

4 years ago

Customer service is terrible. Purchased the wrong ticket time. Rather than refund through my bank, which sadly may have been a faster process. They took more than a week to issue a voucher and only reached out when I threatened to refund. By the time they finally reached out the tickets for the event were sold out. For something as simple a switching dates. Absolutely disappointed...

Sam Bottoms

1 year ago

I've been to several Fever events to make sure it wasn't just a bad one-off. But they're all the same in the fact that they're generally underwhelming and overpriced for what they are. The events are always borderline ad hoc in terms of organization. Low quality food, building materials, uninspired design. They do great marketing which never is remotely accurate. For reference I've gone to a Halloween Dinner in the Dark and the Titanic exhibition

Kacie Vehon

1 year ago

Wish there was a different way to buy tickets for the candlelight concerts. I received an email that the event I had tickets for was cancelled and received a voucher to use for a different experience. Not great but it's fine. I then went on and noticed it showed the event I had tickets to (same date and time) was not cancelled. There were tickets available and now at a higher price point. Submitted a help form with no answer. Use any alternative for local events than this app.

Thomas Snowden

1 year ago

This has to be the worst app ever. I'm not understanding how any companies are using them. If I have to purchase tickets through them again I just won't go. I had to send 4 emails to try to get an experience transferred when I finally got a response. Then I was supposed to have a voucher which it shows I don't! Terrible app and experience

Melissa Millwood

1 year ago

The day of our experience we arrived and the event was canceled because of technical difficulties. We were issued vouchers in the app. When I went to reschedule you could not click on both vouchers for a single purchase. I used one voucher for two tickets but there would have been money left over, and it did not roll over to the other voucher. I was also not given the option of having a refund. This app is more complicated than it needs to be