Krista
8 months ago
For the most part the employees and sellers have always been awesome. I love the fact you can set US sellers only just because our bank blocks foreign transactions anyway so it saves the hassle. One suggestion would be to add customize search results like the desktop version has. There's quite a few customizable options the app is still lacking. However, STOP asking me to leave feedback. If I don't have anything nice to say, I don't. Love to leave positive very rarely leave negative.
Riko Texas
8 months ago
As of today April 2024 and this new interface.... WORST EVER! Unbelievable, for example the inbox is a place where everyone knows is about reading your messages but nooooo! Ebey decided to make it a notification instead, duh!! Everything is moved around for the wrong reasons. It's very difficult to find things. It's not definitely user friendly, it's in fact wacked-user-friendly.
Kasey Thach
7 months ago
When I go to My Ebay -> Saved -> Searches -> New Results Only, there is a series of rows for each saved search, and before I could easily and conveniently scroll horizontally across the listings within each row and go down all the rows of my saved searches. But I guess since whatever recent update, every time I try to scroll, it swipes across to the tab named the "Sellers" tab, and I have to swipe back into the "Saved" tab, which is where I was before. This is really inconvenient and frustrating
Bob
8 months ago
What happened to "my messages" ????? New app changes are horrible & devolutionary . Home screen NO useful content. Poor layout-takes too long to scroll through items. Side menus are excessively cluttered with drop- downs to search Sold items. Why is it so hard for the designers to understand proper layout? They don't use IT. Sold items shouldn't be difficult to find. It certainly shouldn't be at the bottom of a drop-down . Where's "My messages"? As a SELLER , I NEED TO KNOW IF IVE BEEN MESSAGED!
Sean Duaine
6 months ago
I mostly like the app but trying to browse between 2 or more items is cumbersome and a browser is much better. The only way to provide more benefit to the app would be the ability to open tabs. Due to that, I use the browser 95% of the time but the app constantly opens on links so the experience is subpar in my opinion.
Parrish S (Bluegrass Designer)
6 months ago
Still getting notification I cannot turn off. I need the notifications about items I am neither selling, buying nor watching to stop please! It's digital clutter. I have adjusted my notification settings and am still getting them. Setting of active listings change without your approval after a certain period. I just expect more versatility from the most expensive selling marketplace.
Junkyard Studio
7 months ago
Ah. Where to start. Well ebay is slowly dying because they have completely forgotten what made them great and have successfully destroyed most of what made them great. You used to be able to find really cool obscure stuff from pretty reputable sellers. Now the search function is totally broken, theres nothing but china junk and ebay has little regard for customer retention. The app affords no possibility of contacting ebay directly with issues on purpose, and they mishandle all cases.
Lyle Phenicie
8 months ago
The alert feature is almost useless. I have alerts set for several items, but it only alerts me for one or two. When I look manually, there are ALWAYS new items in the categories I selected, but I'm never alerted when new items are added. I also had to turn off notifications. They abuse it VERY, BADLY! if you just look at an item, these creeps will constantly send notifications to you about it!
JR WaCo (R.J. WaCo)
7 months ago
The "Full Item Description" should already be on the same page as the photos and item details. It is very confusing and frustrating having to tap on "full item description" for each and every item that I look at. Get rid of having to do this. It's ridiculous and is running off new potential customers for eBay sellers.
Leslie
7 months ago
Have enjoyed using the eBay app for several years, and many good purchases. Always like to leave feedback. But after adding the most recent update, I can no longer leave feedback! Very difficult trying to do so. That's why I gave this app only 2 stars. At least I can still shop, place bids, etc. Les Update: something changed. Now I can leave feedback. A bit of problem recently trying to access items that I bid on. But received several messages informing me that upgrades were being performed.
Matt Wooddy
7 months ago
Every update comes with more bugs and problems for basic features. Constantly adding and changing stuff NOBODY wants, yet basic features are completely broken. I sell a lot and spend a lot of time on the ebay app. Today's broken feature is "sell one like this" just gives constant errors. Fix your app!!! Edit: Two updates since this review. Normal features like accepting offers from buyers extremely broken. Looping error message, the item is still listed and not actually sold. So many problems.
Ted Twyman
7 months ago
Selling on eBay was OK at first. A few months ago I complained to support about the fees on ebay being to high. After talking with support my sales went from 2 or 3 a week to zero. I called support because I put a subtitle on my listing and was charged a subtitle fee. That is correct, a fee for a subtitle. Add that to the promotion, the final value fee and the cost of shipping supplies. Example. I sold something for $40. The $40 went to ebay to cover the fees on other listings.
Antonio
7 months ago
Considering my love the website version, this app isn't bad. Watchlist is nice, saved searches is good, messages and notifications are nice as well. Item pages aren't bad, but not the greatest. Feels like it takes time to properly find everything on the page at times, but overall it's great for a sized down version. My only gripe, are the search results. Doesn't show all results and gives results that have nothing to do with the searched item I'm looking for. That needs improvement.
Pete K
8 months ago
It was great until recently. If I want to see original listing, and I click it, it just disappears. I'm not talking about a year ago, but the original listing I just bought an hour ago! I want to see the pics to compare it to the item I receive. Please fix this issue. Issue fixed. But now, can you show what the final sale price of an item was. Not just a line through the original listing price,but actual final sell price. Would help a lot.
A Google user
6 months ago
This app sucks so bad!!! Constant problems. I search sporting goods and tab to golf clubs and it goes to rings in jewelry! What the hell? I go to putchase history and select item to review details but now only shows billing purchase details. What happened to item details after purchase? Gets worse and worse after each update. They should first test updates before they are released. Also, all eBay! December and most of January purchase history is gone now! What brilliant people on ebay!
Rochelle Simon
6 months ago
No f'ing way I'll ever use this app ever again!! I changed the address before looking for items. Then I went back to shopping. When I went to check out the there was NO INFORMATION CONFIRMATION PAGE at all!!!! I assumed I'd be able to check ALL INFORMATION Before paying. So not only did are my items going to an old address. It's too early to cancel the order, I didn't get to use the flimsy coupon code and customer service is a figgin nightmare!!!! No wonder I haven't used this site in years
Jeff Reynolds
7 months ago
Don't fix what isn't broken! In previous versions of this app, menu items were at the top which freed the bottom for scrolling. Now that it's on the bottom every now and then as I'm scrolling up my thumb hits one of the other things and I lose my place and have to start all over again which is a real PIA. The second issue is getting suggestions and ads for things I don't have favored/saved/hearted, that's really getting to be annoying.
Thomas J
6 months ago
Perfect for my purchases! I love the Ebay app. It saves things I like, sorts according to categories, saves sellers and purchases. I like being able to save stuff but I wish there was a notepad feature in ebay so I could save hunting notes without tripping the discount feature. P.S. the tracking feature. I can't tell, as an end user, if the shipping feature is not staying current or the sellers drag their feet about shipping.
Debi Edwards
7 months ago
I've been using this app since it first came out. It has worked pretty well until the last 4 months. The last update is horrible when it comes to managing drafts. The delete feature is WAY too sensitive. You can barely touch a listing and poof! It's gone. No prompt if you are sure you would like to delete. Just gone. I'm not the only one this has happened to. It is so frustrating after doing all the work of creating a listing, researching the item, and adding photos . Please fix this Ebay!!!
Jaed Arzadon
7 months ago
Updates to the app continues to make it worse. Once you get use to the dumb way it works, update again. If you have 100 items & you make a change on #83, and want to continue to the next item, it goes back to #1 then you to scroll all the way down. One update finally got it right on this issue for only a month, update changed it again. New way to load pictures went backwards, and harder to get pictures up from phone. They can't leave what works. STOP WITH THE UPDATES!