Curb - Request & Pay for Taxis
June 05, 2024
More About Curb - Request & Pay for Taxis
- Greater Ride Details: It is now even easier and more accessible to see everything you need to know about your trip, including driver information, ETAs, pick-up/drop-off locations, and full trip routes.
- Refreshed New Look: Experience a sleeker interface and imagery with improved navigation. A new scrolling capability directs you to ride details even quicker and faster loading times make for an overall enhanced mobile experience.
- Exclusive & Personalized Ride Offers: Curb riders now have access to exclusive offers from our ad partners. These offers are all available within the Curb app, but seamlessly integrated so they don’t distract from your riding journey.
– Curb App Benefits –
CONVENIENT
Curb connects to more than 100,000 drivers in nearly every major metro area in the U.S. and is currently available nationwide including New York City, Boston, Philadelphia, Chicago, Los Angeles, San Francisco, Las Vegas, Miami and Washington, DC.
Ride your way, choosing from Taxis, Wheelchair-Accessible Vehicles, or the new Select* option. Simply enter your destination to receive Upfront Pricing** for all available vehicle options, choose your ride, and pay automatically once your trip is complete.
SAFE
Curb works only with professional drivers. Every time you ride with Curb, you’ll ride with a fully licensed, insured driver.
We know you have places to be! Get live updates on the status of your ride request so you can plan accordingly.
FLEXIBLE
There are 3 easy ways to ride using Curb*:
Ride Now: Request a ride for immediate pickup
Ride Later: Schedule a ride for pickup up to 48 hours in advance
Pair & Pay: Hail a taxi on the street or at the airport and contactlessly pay from the app.
Give $5, Get $5!
Share your personal referral code with friends or have them scan your app QR code to give them $5 off their first ride. You’ll also get $5 once they book! Applicable on Curb booked trips only.
Follow us on Instagram at https://www.instagram.com/gocurb/ and on Twitter at https://twitter.com/gocurb.
Questions? Send your questions, feedback or suggestions to [email protected].
*Curb app services may vary by region. Check the app to see what is available in your city.
**Upfront Pricing fares are automatically calculated for your trip based on time and distance. They include an estimate of tolls and applicable government-mandated taxes/surcharges based on the estimated route. Any tip amount is applied at the end of the ride and is not included in the Upfront Pricing fare. The fare may be adjusted at the end of the trip for actual taxes/surcharges, tolls and tip incurred. Available in NYC, Washington D.C., Boston, Philadelphia, Chicago, Miami and Las Vegas.
Latest Version
6.6
June 05, 2024
Curb Mobility, LLC
Internet
Android
1,601,250
Free
com.ridecharge.android.taximagic
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User Reviews
Ryan Obray
2 years ago
Worst mobile app experience I've ever had. The installation and configuration takes too long. Every perfectly viable credit card I tried to add was failing. Finally I was able to add a card but then the app failed when I tried to pay the fare. Then I eventually got a message that my account had been disabled and the instruction was to email their support. Seriously, no live or automated account support? I had to find an ATM while the driver waited. Dumpster fire app and service.
Sid Gurung
2 years ago
Used the app to get a ride from my apt to jfk. Midway through the trip, something went wrong with the app where, for the driver I had canceled the trip, while on my end it showed I was still on the trip. Ended up paying the driver outside of the app and the Curb app still has my trip under a pending charge because I couldn't cancel or do anything (their customer contact number just goes to a pre-recorded messenger). Now the driver has an app that doesn't work, and I have 2 charges for a trip.
Gideon Avrahami
4 years ago
If you hail a taxi in the streets of New York, this app is the only way to pay with your phone. So this review is mostly about the "pair & pay" option. 1. In order to pay you need to read a 7-digit number off the taxi's screen and type it into the app. This is very inconvenient and primitive, especially if the screen is at a strange angle, or the sun is shining on it, etc. Why can't we use a QR code, or RFID? 2. Often when I try to pay I get pop-ups from this app saying that there is no Wifi connection, and I have to hit "skip" or "cancel" just to continue typing in the pair number. This is annoying and strange -- I am in a taxi, of course there is no wifi, why do you complain? As for other issues: I think I tried to get a taxi through this app only once. The taxi never came, and when I cancelled after 30+ minutes the app warned me that if I cancel again they'll charge me. Since then I never used that option again. So this is 3 stars because most of the time I am able to pair & pay and it works -- not great, not terrible, just ok.
Eleanor Rogers
3 years ago
This app is terrible. I can't create an account because of weird "not connected to internet" and "email invalid" error messages. I was hoping for a good way to call a taxi in Brooklyn and I couldn't even get it set up. You are advertising this app in every taxi in NYC and it's unusable. They responded to this review saying "it looks like you already have an account ..." YES I know. I was unable to create account, sign in, or change my password. The app doesn't work. Im a millennial.
A Google user
6 years ago
I made a reservation with the app. Had confirmation. Cab was a no show. I didn't realize that the app only puts you on a wait list for whenever a cab may want to pick you up. The company they linked me up with doesn't seem to want to go near hospitals. Very bad first experience. When I tried to test it again just to be fair my account is unauthorized and I can't get in.
Shannon Laws
2 years ago
Pro: definitely cheaper than Uber / Lyft Cons: price difference doesn't make a difference if you're traveling far distances like to the airport GPS/map sucks; it will fight you on pick up locations because it can't exactly pinpoint your location. Also the predicted route is not always the most direct. Lastly, you can't follow along on the map to see what route your driver is taking -- huge safety concern for solo passengers. i want to like this app, but it needs major updates to make it worth it
Steven Janowiecki
2 years ago
Very easy app to use! We set up an account in minutes, no problems. Then we used the request ride now feature in Chicago. Stated eta for cab was 8 minutes and it took 15 to arrive, so that's the only reason for a 4 star instead of a 5 star review. Otherwise, everything was efficient and easy. Cab driver was friendly and got us to our destination quickly and safely. We'll definitely be using this app again since it is as easy as hiring an Uber but supports regulated taxis instead. Win win!
Iris Yung
4 years ago
AVOID THE APP IN NYC! Curb lies about its "upfront" pricing. I was quoted a $7 fare to go 12 blocks while I had a minor foot injury. I thought it would be $7 plus $2 tip. The bill I got was for $14.25. That's an extra $5.25 in fees that are not disclosed, including a $1.95 just to use the app. If you're going to market yourself with UPFRONT PRICING, include the fees in the quote! I live in Midtown, and there is no shortage of cabs. Following up on their response, I updated the app and tried to use Book Now with a promo. Over 5 attempts made to call a cab and every time, the driver changed. I cancelled because it was faster to flag a cab and paired with the cab. But the app is still spinning and assigning drivers. I ask the cab to pull over to straighten it out. The driver doesn't understand and closes our tab. We went 4 blocks! So I get out, start walking back to catch the one at the pickup spot because it looks like the Curb app is still trying to book a cab, even though I pressed cancel twice. Of course, as soon as I get back to my building, the app finally cancelled. So we flagged yet another cab. I only linked all my charges to Curb as to show there were 3 Curb events happening at once. It makes no sense! Always a nightmare experience.
A Google user
6 years ago
This App is a total joke! Have never had a cab show up anywhere near the eta, always 3 times as long if at all. App doesn't update the cabs location, just shows you its location when they excepted the pickup. You never know if they are even heading your way. You can try to call the cab through the app but they almost never pick up or it just disconnects you. Tired of waiting for a cab that's probably not even coming to pick you up and want to contact Curb? Too bad, you cant contact them through the app. The contacts link loops back to the same page with the contacts link...
A Google user
5 years ago
Disgusting app. It takes a long time to load at times to search for the nearest driver, doesn't send you the receipt for the pay confirmation, which causes conflict with the driver and even shows that you're at a completely different location from where you're actually at. My account was deactivated at least 3 times due to "suspicious activity", which makes no sense since they can track from what number and what phone the account is being used. Also the cancellation fees are $20! NEVER AGAIN!
A Google user
6 years ago
Problems with processing payment. App allows you to pay with a credit card (similar to Uber, where your CC is charged at the end of the ride), but apparently it's processing capabilities are limited. Driver dropped us off at a central location in Chicago and the App could not process the payment. We were forced to pay in cash and the payment was subsequently processed an hour later. If you use it, don't use the credit card option on the app. Never once had an issue like this with Uber or Lyft.
Zvi Steinberg
2 years ago
Better pricing? Definitely. Reliability? Awful. The app will give you an estimate on how far your cab is that is not at all within the time frame your cab is showing up. 3 minutes away can actually be over 10. And unlike the other ride share apps it also doesn't show you the proximity of your cab to you. Often the cab will just cancel for no reason; you'll end up having to request a ride a few times before you actually get one.
A Google user
5 years ago
Poorly performing app. It takes far too long to sync to the cab. It takes way too long to update tips if it does at all. I had one ride that the tip never updated. The worst thing is that it does a $20 hold every trip. That is totally unacceptable. Every other app out there can do a real time exact amount transaction. With technology today this shouldnt happen.
A Google user
5 years ago
The app is fine, issues are all with the dispatching service. I've used it in Boston, Orlando, a few other major cities. Works fine for pair and pay but if you're trying to call a taxi (like lyft / uber), it's awful. It pairs me with a driver, and within a minute it goes away and says that there is no ride. This happens 3 or 4 times in a row. This time, two drivers showed up, one from the earlier attempts that dropped. Driver says sometimes the ride just disappears off their device.
A Google user
6 years ago
The app suffers from a bug that occasionally makes it look like there are no taxis available (regardless of what city you are in) and the app claims not to be able to recognize any address. Rebooting my phone solves it. Before I figured out that home brew solution this led to some major inconvenience as I had to scramble to arrange other transportation. Apart from that, it is a good app and service.
Jacob Adams
4 years ago
Way cheaper than lift Uber in Chicago. But man does the experience suck. I always use it, but it's a wrestling match. I use it at least once a week, and have to uninstall reinstall pretty much every time. I always end up waiting like 30 mins. Cabbies will accept, then cancel if they find someone on the way. So the experience SUCKS, but it's way cheaper
Ashley Argiras
3 years ago
The app is a great alternative to Uber, but there are two issues with the app that should be addressed. 1) It frequently says that there is no internet connect when I'm connected to the internet. I just have to hit cancel, and everything works fine. It just annoying because it happens every time I take action in the app. 2) the map is sometimes miscalibrated. When you enter the address, the pin will be dropped somewhere completely different. Similarly, the other way around is true.
A Google user
5 years ago
0) pairing sometimes fails in NY. 1) Pairing is annoyingly manual. You should use NFC, Bluetooth or some other means to automate it. 2) Have to wait for payment to clear at the end of the ride which is not necessary with Uber etc. 3) In-ride map isn't shown anymore, it was useful to see if the driver is going right way. Even better would be if my entire route so far was drawn on it. And don't try to tell me it was users who requested removing map and putting ads in its place
Jessica Cauttero
3 years ago
Have had bad app interface experiences, crashing etc. Drivers cancel on me because I'm "too far". I live in a populous area of central Brooklyn & tried to get a ride on a Saturday. One of the best things about yellow/green cabs is that they can't refuse any destination but here they can refuse pickup? This is good for contactless pay for cabs you've already hailed and sometimes airport trips. But nothing else. The prices are better than other apps most of the time but nobody will come to you.
Yoo Jay
1 year ago
I'm in a cab. I'd like to pair and pay. The app spits out an error message on the login attempt, the password reset request and even the new account creation attempt. UPDATE: The company responded here to my comment, asking that I contact them via email. I had done so the first time I had this experience, in 2023, and wrote again after getting that recent reply here. On both occasions I got no email response. (Yes I checked my spam folder.) It’s too bad they don't have phone support.
