Crew Messaging and Scheduling
July 23, 2024
More About Crew Messaging and Scheduling
- “Being able to communicate and engage with our frontline workforce is absolutely critical to our success. With Crew, we can reach every team member with important information at the touch of a button, and that is invaluable at our size and scale.” - Steve Plank (CTO, Taco Bell Corporate, 10,000+ employees)
- “Operators have so much on their plates—they can’t add more. Crew takes away the steps that shouldn’t be there, so they can focus on what they do best.” - Mazen Albatarseh (VP Operations & Chief People Officer, Tacala, 8,000+ employee Taco Bell operator)
- “Crew helps employees engage, feel like part of the organization, and know their role is important - all of which mitigates turnover. This platform is taking our communication to a level we didn’t know was possible.” - Trevor Parris (Director of Compliance & Reporting, Affinity Living Group, 4,100+ employees)
Tens of thousands of teams across every industry use Crew every day to support:
UNIFIED COMMUNICATION
• Engage employees with top-down announcements in a familiar chat-like interface
• Send messages to everyone, specific groups or have conversations 1:1
• Connect your entire team without exchanging phone numbers
• See exactly who’s read your messages
• Send unlimited photos and videos
• Know who’s on-site with Location-based groups
• Survey employees to keep a pulse on sentiment and get real-time feedback
• Reflect your organization’s hierarchy and control multi-team communication
• Engage all of your distributed workforce from a single, system-level dashboard
SCHEDULING & SHIFT COVERAGE
• Distribute work schedules to everyone’s phones at anytime
• Easily get shift coverage or pick-up extra shifts
• Get shift reminders and allow employees to track wages
• Track and manage when employees are available to work
RECOGNITION & MOTIVATION
• Give kudos, say thank you and recognize great work with Gold Stars
• Inspire your employees and build a productive team culture
• Implement a custom recognition program with customized badges and awards
FILES & TASK MANAGEMENT
• Share and manage files (including photos, videos, and documents) with your coworkers
• Assign tasks to coworkers and get notified when they’re completed
COMPLIANCE
• Enterprise-level data encryption and security with the ability to wipe company data from devices of terminated employees
• Prevent inappropriate content automatically with Content filters
• Protect team members from harassment with advanced user blocking and content moderation controls
• Protect your organization from liability by creating and enforcing your own opt-in, usage, and conduct policies
• Prevent messages from being sent to team members while off-the-clock
• Advanced user suspension and message flagging features to ensure team members always have access to productive and accurate information
• Measure and enforce the timeliness of schedule postings to remain compliant with labor regulations (EOC, Fair Work Week, etc.)
INTEGRATIONS
• Scheduling & rostering (including Kronos, Infor, UltiPro, and more)
• Insights & workflow (including Square, Docusign, Zendesk, and more)
• Communications & benefits (including Facebook, Slack, Qualtrics, and more)
Visit crewapp.com to learn more about Crew's digital workplace platform for businesses large and small.
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Crew is fully committed to your privacy. Your data is encrypted, and will not be shared or sold to any third-party, period.
Use Crew for free with your team or if you're interested, we offer in-app purchases of auto-renewing subscriptions for Crew Pro, which includes a set of additional manager-oriented features including enhanced permissions and controls.
Terms of Service: crewapp.com/terms
Privacy Policy: crewapp.com/privacy
Latest Version
8.6.5
July 23, 2024
Speramus, Inc.
Finance
Android
2,603,731
Free
com.crewapp.android.crew
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User Reviews
A Google user
6 years ago
This app works great. I run a program with many staff, at 3 different sites. It works great because I can message information, schedule changes, etc, with ine message. You get to see who sees your messages, and who doesn't. You can send out uplifting quotes to staff. Staff can also talk to each other. It's a GREAT way of veing together without physically being together.
A Google user
5 years ago
I can no longer access the app after the last update. I already was unable to upload schedules correctly (I reached out about that but never heard back) and now I can't get in at all. It won't send the text with the pin to log in. I can get the call to work but it crashes the app and then I have to start all over. Very frustrating as this is the main way to communicate with my coworkers.
Amanda
3 years ago
The only issue I have with the app is with the notifications. I have some group chats muted on my days off, and choose the "until I cancel" option. However, I still get one or two notifications a day from the muted chats. For example, I just got a notification that a "new" post was made. When I checked it, the message was posted four hours ago. So the notifications are still occurring and aren't even accurate.
A Google user
5 years ago
Crew was working perfectly up until a few weeks ago, now it's almost impossible to navigate it on the app. Every time I'm looking at the calendar at a week that is not the current day, it skips back up to today's date in the calendar every time I make a single change to the day I actually want to work with, or if my screen turns off. Also if you type a message that is longer than a few sentences, the app freezes up and makes it impossible to finish your message. Please fix this!!
A Google user
5 years ago
I'm pretty frustrated with this app (that is used at my work, so I have no choice). I have it set for all messages to make a sound and pop on the screen. But many have not -- and I've missed some really important notifications -- like the announcement of a meeting. I ended up missing the meeting!. I don't know what else to do to make sure that I am alerted about ALL MESSAGES!!??
Brittany Camponelli
1 year ago
I have been using this app for six years. All six years on Andriod. Since the last update the app lags everytime I open it, try to type a message, or view any pictures that were sent in chat. I get a message stating "Crew app has stopped working" several times whenever I have the app open, and after I have exited the app closing it on the phone, I still receive the "Crew app has stopped working" message. This is causing many problems as it is hard to view anything making me not want to open it.
A Google user
6 years ago
It's been very useful to have at work to communicate with everyone at once. The fact that you can turn it on and off depending on if you are actually there or not makes it much better than a group text! I also love that it keeps your groups separate. I'm in multiple groups with the same name (large company with multiple locations) and I have a tab separating them in to different screens so I consciously know who I'm talking to before I send a message out.
night light animations
4 years ago
Works but is glitchy. Can't type more than 2 or 3 sentences before it starts wigging out and jumping around and freezing up on me. And more often than not, I have to force stop the app to get my messages to go through or to recieve them. Not worth it, especially if this is persistent with the paid version. Not to mention there is no option to delete old messages, so your phone is constantly using more and more memory for it. Had to delete multiple apps to make more room for this app messaging.
A Google user
5 years ago
The text on files is blurry for anyone using Android. This is the case for everyone in our organization. iPhone users don't have this problem, and the text looks very sharp. Tested on PDF, Excel, and Word docs, all with the same results. Also, small complaint, but you can't change the notification sound. It just uses the system default.
Emmett J
2 years ago
I've been using this app for work for about a year now. For the most part, it does it's job very well! There are a few things that I think could make it even better though. 1) the option to send short voice messages. I work at a dog daycare, and it would be nice to be able to send a voice message in emergencies instead of having to type a message out. 2) make sending videos easier/better! 3) my coworkers have issues where when they try to send pictures and have to click through multiple screens.
A Google user
6 years ago
This app is a great way to get in touch with your work team, but one thing that is completely unacceptable is the excessive idle drain on the battery. In both modern Samsung phones I've had this app on (S7 and Note9), it is almost neck-and-neck in terms of idle use with apps like Facebook and Spotify even after opening it once. Please regulate (or at least offer an option to regulate) the amount of times the app checks for background data, or at least look into the reasons why usage is so incredibly high, because an app I use to check my schedule and talk to my coworkers shouldn't use as much battery as apps I use for hours a day.
Veronica Arevalo
4 years ago
Invited 2 stores worth of associates only to have the video feature not work. I tried both attaching from my phone and using the video option on the app itself. Neither worked. Error message that comes up can not even be opened to see the rest of the message " video can not be sent because it is....." that's all I am able to see. Great, thanks !
Johnio Griffin
4 years ago
Crew is ok for a team of 2 or 3 people. A team of 4 or more may need a better solution. It just seems like this app was created by someone who had a good idea but lacks insight into what is truly necessary for quick team communication and scheduling on the go. I hope they start listening (and responding) to the reviews of others and make some improvements. It has a lot of potential if someone at Crew would just listen (and respond) to the unhappy users and take action.
A Google user
5 years ago
Makes it easy to communicate with my team but I wish it were possible to delete individual chats. Also, when people leave the organization the notification stays pinned to the top of the app under "other connections" and there's no way to get rid of it. Another thing that would be nice is if functions like get shift coverage or view today were pinned to the top instead of hiding somewhere in the middle of all the conversations I have open. Announcements are always at the top, these should be too
A Google user
6 years ago
Crew App is a purpose-built program that allows you to communicate directly with your work group (or any other group you set up). You can post pictures, share schedule availability, and write messages, to coordinate events easily, or just to generally stay in touch. It's a very efficient app. The user interface is easy to understand, and it doesn't advertise unrelated junk you don't want. There's not much to improve on in this one.
A Google user
6 years ago
this app is great! i like the features that are available. however, there is one thing that frustrates me to no end. when updating my availability, i cannot switch apps or let my screen turn off before hitting the save button. if i do either of these things, i lose what i had just edited and updated. this is very frustrating because i switch between crew and my calendar quite often, and having to click the save button every time is annoying.
A Google user
6 years ago
Been using this app for months, and in general it's been helpful, minus the odd issue (messages not appearing as read, telling me I've got notifications from another group when there's nothing there, etc.). All of a sudden my posts don't appear, pictures don't load, messages from others might appear and might not. I cleared the data, uninstalled, reinstalled, and now I'm getting an unknown error when I try to sign up again. Not cool when I use this for work.
A Google user
5 years ago
I like that this app allows us to easily communicate. We were constantly making new group messages, which was getting old. This app easily lets me add and delete people. I just wish the app wasn't so slow when posting things like pictures or the schedule. Also it's a little glitchy, sometimes it will send me the same message twice. Not a bad app but not a great app. It's very slow over data for some reason. It glitches a lot when I'm typing. But free and gets the job done.
M Morris
1 year ago
There was a mandatory update to "fix bugs" on March 23, 2024. After the update, the app won't load my main page/screen (messages, schedule, availability, etc. menu), it's just blank. The main screen did eventually load once, after several minutes, but will not load again. This also happened to another coworker today (same day as update). This update is bugged, please fix this. Posting a shift availability is mandatory to avoid a write-up if we get sick or something happens & we need to call off.
Christian Strollo
1 year ago
This app is extremely buggy on my device. I use the Samsung Galaxy S24 Ultra which is a flagship device, so you'd think apps would run fine on it. But the Crew App is not optimized for this device at all. If you want to hit back, you have to hit the button 10 times before it does anything. And the scheduling tab doesn't even work properly or show all shifts accurately for each day. I never had any of these issues on my iPhone. Also the app crashes when linking employees. Please update your app!
