A Google user
6 years ago
Very handy App. But I don't understand why the barcode is not the first thing displayed when opening the App. In 90% of the cases we open the App to take a Passabene scanner and we have to go menu->cards every time. At least provide an optional setting to have the barcode as a home page ! 😉 (or better to select any page as home page 😉)
Neil Herbert
4 years ago
Super cool app, easy to redeem points, wish points accumulated quicker. English compatibility would be nice, I also wish it had more partners, it would be cool if I could also redeem for more then 100 chf at one time without having to do it multiple times. Purchases online should accumulate points as well
Max Kulish
1 month ago
too much advertisement promotions
PS LUEH
4 years ago
Use it daily. Works. Using this App on a daily basis, as I have Partner cards for my family as well. We make use of the various Action prices. Visibility, accessibility and networking of the APP is solid. It does exactly what it is supposed to do. No annoying commercials or constant updates either. Well done. Update 19.10.2021 The APP had a few updates and logs me out every time now. Fumbling at the cashier to always log on and open it again is no fun. Missed points already.
Richard Cote
2 years ago
After the latest update, the app is only in German. The issue happens when the default language of the mobile phone is set to English. The app defaults to German, with no way to change it. If your mobile language is French, then the app works fine. Opening the settings menu on android 13 does not include an option to set the app language, which still then defaults to German. Per-app languages are not available on oxygen os (oneplus phones).
Ira Solehan
2 years ago
It was fine when I first installed it, but then it suddently changed from French to German, and now I absolutely can't use it aside from scanning my card because I don't speak German!!!!! This is really getting on my nerves as you have rendered your app absolutely useless! I've tried clearing cache, uninstalling and reinstalling, but nothing! My phone is android, OnePlus 8 Pro. Please fix this! This issue has really made me not want to shop at Coop!
Cser
4 months ago
after upgrades of app, all the details get lost.. meaning having to insert details again.. what is being lost is the username/ credentials that are stored in the app.
Maciej Urbaniak
2 years ago
The app is slow, no English language, widget is gone, barcode should be visible on home page, plenty of useless features no one cares about and biggest issue of all, can't automatically enable all vouchers. I guess this is done on purpose because who is gonna stand in front of cash register checking what's in the shopping cart and locating these items in the vouchers section, right? Clever way to stop people using them. Leaves a bad taste in the mouth...
Ma Sm
1 month ago
not in English, it gets looping on 'location accuracy / wifi scanning' request
PandH
3 years ago
Coupons activated that don't correlate to the check-out (even after hours and hours, and even with deactivation and reactivation), and unhelpful, unapologetic support staff when the problem is on their end and their fault (just say "Sorry about that!" How hard is it?! Jeez!). In-store staff helpless / unhelpful - they can't contact anyone or override the system when the app fails. Happened twice now, so I am losing faith in this system (am loyal, long-time app user, so pains me to say it).
A Google user
7 years ago
I wish the app would have English interface, but sadly it doesn't. Recently it doesn't even allowed me to log in. After entering username and password, it asked me to accept some terms and conditions, on accepting them the app told that my password was incorrect. I could login from my web browser and after accepting the terms there, the mobile app works again, but it was really annoying! Please test the app before releasing it!
isaac stern
1 year ago
It's annoying that for every promotion where you could make savings you have to go into the app and activate it. As a result you either spend as much time in the app as you would once have spent hunting for coupons in newspapers, or if you don't have time for that you ignore them all and pay full price for everything. It makes me want to uninstall the app and even stop shopping at coop.
Sorin C
1 month ago
New version, same garbage: forces relogin (and support gives you same garbage answer) basically useless as you can never use it when you need it
Patrick Maechler
2 months ago
Every time requesting login while I should pay at the cashier is just unacceptable. Bad apprentice app. learn to store credentials.
Rodrigo de Benito Rubio
1 month ago
Good be better if it were offered in English as well. Now, the widget with the code is not working.
Nancy Mboma
2 months ago
Since the day I downloaded the app, I did not ONCE manage to scann any QR codes, not even manually entering the codes! For how long can a Technischer Fehler stay that way?!?!?
asia dolu
5 days ago
there is no english language available!!! I understand th8s is swiss app however ....amount of expats in this country and to not have english language available ...thats a bit .. how shall I put it politely... sad . its an international language....please, add the english language. !!! and dont say there is english version available coz it isn't.. I can send the screen shot giving me only french german and Italian language option in settings
Bartosz Jankowiak
1 month ago
App ok, widget not so... App works as expected, however I feel it is a bit cluttered. But I'm constantly experiencing issues with the widget as it doesn't show the QR code. In addition, a question to Devs: Why does this widget take SO MUCH space?? It looks like it takes 2 rows but it takes 3. Total waste of my phone's desktop space.
Zaher Salman
1 month ago
The app size can be cut in half if you stick to the essentials. Why do I need to activate bons? am I not a loyal customer that deserves using them without bothering to click 10s of times? Why is there a limit on the number of active bons? Just play fair and we will be loyal.
François Rodigari
2 years ago
A rudimentary app with little functionality and a major flaw: the language is set automatically to German if the phone default language is set to English. Language can be set but it takes some effort particularly if the app opens in a language one is not fluent in. Finding discounts requires the users to sift through a large number of offerings, a process I have tedious.