Tonya Turner
2 years ago
Not able to "check in" nor are any deals available. What good is this app doing for me if none of the options are available? App wasting space on my phone! If rewards were available, check in was allowed, deals were a factor & discount was a reality then maybe this would be worthy unfortunately this is not the case! DON'T WASTE MY TIME
Sheryl Eisler
4 years ago
I will go elsewhere now! May or may not utilize the .10 cents off every now & then! The extra $9.00 off each month has been removed! I used that for extra savings as much as I could...especially with prices now going up! I guess I will need to go elsewhere since the $9 is no longer an option. They have lost my business!
Steff Valente
2 years ago
The notification of the new upgrade rolling out on 8/1/2022 still shows when i open the app. I click ok to upgrade and it is the samer version i already have. It will not allow me to access my ID number to use when i get fuel. It keeps showing the pop up stating i need to upgrade. I am losing out on $.09 off a gallon today (Friday) and im not happy about it!!! I used to really like this app but if it doesnt get fixed soon, I'm gonna find another brand of gas to use.
Ben Cressy
2 years ago
8/7/22 app prompts me to update. But there is none! 1/23/2021. My local station attendant looks at app with confusion and shoos me away. I email support and get no reply. Seems nothing has improved since the first 2 or 3 times I tried to use the app. --- Old review: Have had app 18 months and still no stores near me know what it is despite having signs up everywhere promoting it. Cashiers do not issue advertised discounts and treat you like you are running a scam. Poorly designed and marketed.
Frieda Johanna
2 years ago
It was fair. Im changing from 3 stars to 1 because the App does not work,hasnt worked for days. And just like 95% or so of other reviews,im having the same issue....can not update new version of App! It doesnt work at ALL now!!! You should give us extra rewards since we havent been able to use it for days. Or maybe we shoikd all go to another station where tgere apps works. Nevemind all the time we wasted messing with this BS... Smh
Drew
2 years ago
Won't run because it says new version dropped August 2nd and forces play store to open and there's no new update. Playstore simply says open app or uninstall. Looking like uninstall is the only thing working in it now so it's gone from my phone. Update, New app is out and it updated. Now right it launches, it says oops we've encountered a problem, try reloading. That's all it does in a loop even after force close and emptying cache. So still junk app. I wrote developer and had zero response.
Brian Olson
5 months ago
Keep getting error messages when I try to open the app. Have tried opening it under Wifi, error messages, and tried opening it on my cell phone data, still error messages. I like the idea, it just needs to be worked on a lot to keep it stable for people.
Rhayne Temes
3 months ago
Horrible! This used to be a fantastic app and saved me a lot of money. Now the offers aren't accessible. They will show available, but they won't let you access the codes for them. Tells you to enter an Alt ID which is BLANK. "Gives" you a "barcode" to scan--but is also BLANK! Gas would be cheaper at Citgo if the app worked, but I can literally go to the local guy down the street who still pumps my gas for me for the same price, so I'm done with it!!!
Adam Eiden
1 month ago
Would be better if it showed the prices on the pumps at the stations.
Steven P
3 weeks ago
used for years and now gives and error. my gas station also says not valid club citgo id. might start looking at a different gas station with a working rewards
Joshua Jakob
1 month ago
does not allow adding a new card or google pay either. gives too many error messages and problems.
Jeremy
2 months ago
Doesn't work. No discount given after entering alt-id. Apps shows discount 'issued', but CC was charged full amount.
Rynell Brooks
1 month ago
keeps showing an error when you try to get on the app It kind of annoying, makes the app unusable.
Aaron Krul
3 weeks ago
club citgo is garbage. every time I try to use it at the pump, it doesn't get to the part where I actually fill the tank. so I get a receipt for nothing, and now that I "used club citgo" today, I no longer get the discount for the day. complete farse.
William Heimann
1 month ago
I miss the old app where you could pull up the stations map and it would give you the prices per station. Would love to see that integrated back in if at all possible. Otherwise the discounts are really nice to have as we have multiple stations near us.
Linda
2 weeks ago
Really loved this app. But suddenly my loyalty number no longer works. The gas stations don't seem to care. I've contacted customer service and they can't seem to fix it. Very disappointed 😞..
Glen McCourtie
1 week ago
Frequently crashes, requing re-login. v7.8.0 has become less user friendly and does not like being behind a VPN (continuously throws errors). Still doesn't provide station prices. v7.5.0 now allows pasting user ID & password from my KeePass password manager.
A Google user
5 years ago
Most Citgo stations no longer honor the discount. Worse yet, if you check in it counts towards a monthly tracker, but not coupons. Only very few check-ins count for the coupons, and if you do the wrong one while traveling, you can't check in again for hours. Used to always get the $2 and sometimes $3 coupons. Now i can't seem to get the $1 except at one station 10 miles from my home. I once rated this app 5 stars, then 3, now 1. I've been a loyal Citgo customer for years.
Maria Lewis
8 months ago
It loaded. It sent me a error message. I finally got it to go into where I could register. I put my information in. It sent me an error saying email already in use. App sent me a email for email verification. I did that. Went back. Filled in my email and password. It logged me in and it worked. Not very impressed with the app so far, needs more to it and a save station button. Dear developers are you even still working on this app?
Will Iregretthis
3 weeks ago
More than half of the CitGo stations that exist don't show up in this app. so no mobile pay at the pump and no check ins to potentially win gas for a year. I've contacted customer service several times and they refuse to look into new physical locations that are not present Citgo system. Sent them GPS locations AND receipts to make it easy but they never add stations! 3 to 4 stations around me and it only shows 1 in a different town.