Malik G
2 years ago
Brought for pena palace audio guide and the app doesn't work. Don't waste your money if it's not too late
yev
2 years ago
Bought a guide to one of the attractions I was visiting, my account was charged but the guide was nowhere to be found
Erik Nelson
2 years ago
Took a long time to review, then lost connection and had to start again. A waste of time and money. Zero stars
Peter Pumpkin Eater
2 years ago
Horrible , I paste the code of purchased tour , and application shutdown , I restarted and pasted code again - it said code already used - purchase again . Disgusting money scam.
Jon-Paul Berexa
2 years ago
Great tour but the app is nearly unusable. The worst UI ever. Designed by people who have seemingly never used a smartphone.
David van der Schee
1 year ago
Terrible! Kept crashing, freezing, and the audio never played.
Karleen Uimari
1 year ago
Really fun! The Paris audio guide was easy to follow and helped me see all the must-see spots.
Chris
1 year ago
App stopped. Restarted from the beginning. Audio always super loud. Could not change it with the buttons. Many stops only had text.
Jelizaveta Šamanskaja
2 years ago
Had to install app to get into the Pena Castle, but it's impossible to buy tickets with this app, the button does not work. Just a waste of time and data.
L.A. Ewing
4 years ago
Do not download this app. It demands all kind of access to your device that have no purpose othe than to collect personal info about you. I paid for the access code before i downloaded the app, and the download of the tour failed before it finished, so i cannot download this tour without paying for it a second time. What a scam! They should pay me for this access to my personal info.
J.
4 years ago
Absolute garbage. Audio player often either refuses to play, or just replays the previous track when you try to play a new chapter/code. I will never purchase another audio guide using this app again.
A Google user
1 year ago
Quite user-friendly app! However, at the Palace of Pena, the connection was spotty, so downloading the guides took a bit longer than expected...☁
Jainil Patel
1 year ago
Really bad app, paid for a audio tour and even when downloaded it wouldn't play. This also would not work if not connected too WiFi. After every audio had to re enter code and waste time
Dave Bloch
2 years ago
DOES NOT WORK FOR ME. Touching any button on the opening screen goes to black for several seconds then reboots the app. I've done a phone restart without success.
Bill Urbanic
3 years ago
It works a little, but almost unusable. Terrible UI that jumps around. Almost impossible to do a tour as you're clicking through random orders of audio sites. We used it for 2 snippets and decided it wasn't worth the hassle. Shame. Certainly not worth $1 or anything
Keiichi
2 years ago
Had some issue with losing access to a guide activated as a guest, but support was responsive and helpful. The app has some rough edges where I need to kill and restart the app for it to detect a network connection, but overall this is an improvement compared to using dedicated devices at the museums.
J H
3 years ago
Terrible app, super buggy and not all of the audio clips load up. Half the time, when an audio clip does load, it's the wrong audio clip. Not worth the 1.50 for the audio package. Also, because it's an in app purchase, you can't get a refund. Buyer beware!
Tim Rodoni
2 years ago
Unusable app and best to avoid. I wanted an audio tour for the Pena palace and castle dos Mouros. Neither worked as the app wouldn't properly launch. It indicated "Preparing for first run" and then would fail indicating no connection to the internet. I retried several times over the course of 2 days. With cell only, with WiFi, allowing every permission possible and it never worked. Money and time wasted on a poorly developed and poorly tested app.
Cheeky Munkies
4 years ago
Used at Queluz palace in Lisbon Portugal. Perfect during Covid and audio quality was good . Download was a bit slow & no indication of file size. Especially for roaming data. But worked well and much better than physical audioguide devices - pictures, extra information etc.
dennis wood
3 years ago
I paid for and installed this app to get an audio guide to the Palacio de Pena in Portugal. However on arrival, when I pressed Start Tour, I discovered that this guide had still to be downloaded. This was impossible over the roaming data service. Hence the app was unusable. Surely when I registered the relevant audio guides could have been pre- download and used of line. Not at all impressed.