Checkers Sixty60

Nicole Roberts

2 months ago

The new app SUCKS. Honestly I'm SO frustrated just trying to order a few things. First of all it splits the delivery into two seperate orders/deliveries for some things, WHY??? Secondly, if you are placing two simultantous orders - (I usually place one for work and one for home), the motherfreaking "we're on our way" notification very literally pops up every effing 30 seconds or so. So you have to keep closing it to continue browsing. I miss the old app. It was so smooth, fast and efficient.

Simon Hull

2 months ago

Update: still a 1 star experience. I had a full basket. When I went to checkout about 10 items disappeared. I had to go back and re-add them. Then payment failed (again!). From past experience I know its quicker to cancel and re-order than to wait for the app to respond. When I did this, all items reset to one. So I had to carefully check which items were supposed to be multiples and correct this. Obviously I missed one or two so ended up having to go to the shops anyway. Waste of a morning :-(

Simone Grobbelaar

1 month ago

My experience with Checkers 60/60 was great in the past. However, with the new app, there are some issues. Availability of the products is a big one. Products advertised as available are not available in-store. In my last order, there were 5 such cases. I had to reorder to get the items I needed, which costs extra. The system should more accurately reflect what's available in store to avoid customers needing to reorder. Preferred the old system and the option to choose alternative while shopping

Y Yvs

1 month ago

User experience is horrible, the old app was far better. Highly irritating, takes too much time to use. Overload of cards and functions. Keep it simple like it was, which worked well and was easy to view all items on a phone's real estate. Everytime I open the app I just close it and decide to get in my car and go to the shop.

Landi Reyneke

1 month ago

New app is horrible. I'm really not enjoying the new interface. Look, feel - everything is off. A lot of products are missing/don't feature anymore. Most of my usual items are "out of stock" - I've stood in front of products that are available in-store but show "out of stock" on the app. The app worked. Why did you change it...? Edit: Oh, and the barcode search functionality doesn't work anymore.

Ladyfair Makhema

2 months ago

The new app is fresh and easier to use because of the new menu, but it kept refreshing a lot on my end and half of my usual shopping list is missing. I am particularly a little upset with the removal of 'similar products' under each product when you click on it... can we please have that feature back please, it made it easier to find whatever product one was looking for much, much easier.

Brandon Strydom

1 month ago

I have been using the app since the launch, and I'm subscribed to the Sixty60 delivery service. The new update has made it very frustrating using the app. Certain products that we bought often are now out of range and no good replacements are offered. It used to be very pleasant to use the app, but not anymore. Deliveries are being split into 2 different deliveries, which was previously done in 1 delivery.

Terry Anast

2 months ago

I hate this App version of sixty 60! It takes so long to place an order. PLEASE PLEASE PLEASE give us back our old version. This new version is slow and cumbersome, also I'm unable to rate the products, and it irritatingly keeps on warning me that the item I've ordered applies to both of the deliveries types, this happens on every single item that I select. The worst is when it freezes, then I have to shut down the app and start all over again. PLEASE LET US HAVE OUR OLD VERSION BACK, PLEASE 🙏.

Cornel Labuschagne

2 months ago

Since the update on the app it has been very frustrating using it. The following is what is busy causing my frustration. *The fact that once you select a product now and similar products are not shown. *The search option only displays 50 items now most of it does require you double searches *The new graphic design/layout makes it that you really struggle more to find and see items.(before it was very good laid out and easy to use). I use Sixty60 app every month. Hope you can revert the changes.

Reana Mulder

2 weeks ago

They offer specials and then it is mostly out of stock. Their service guarantee means absolutely nothing. I have yet to see the credits for the 2 failed service guarantees for the past week. I had to wait almost 10 days because they did not credit me correctly for goods not delivered. It was never this bad. I spend thousands a month with them. There are other options now.

Hema Maskowitz

2 weeks ago

After the 2 December update, things seem to be a little better, will upgrade to 3*. For what it's worth - I find using the app on mobile data is a LOT faster than when I'm on WiFi - and it's a 150mbs line, so it's not the connection; also the case on different devices. Seems like the app isn't using resources well when trying to process via WiFi. Sort this out and I will be loyal once again.

Neo Kay

2 weeks ago

Yes, humans don't like change. However this changeand look of the app was unnecessary. You literally sacrificed function over cute looks. The app takes a long time to open. I have to login every single time when I open the app. I can't even get to the welcome screen because when I try to get my OTP on email. The app reverts back to create account. I am livid!

Chris J. Eloff

1 week ago

Absolutely fantastic on all levels! I have yet to come across another online app that provides as much convenience and support as Sixty60. Spend some time to understand this online shopping experience and start saving. It is secure and easy to use with practise. Delivery personnel are top notch and friendly. My only wishlist is that people over 60 may also qualify online for the monthly instore discount. Well done Checkers and thank you for making my life so easy over the past four years! 🙂

Wikus du Plessis

1 week ago

Your naming conventions aren't interesting. It's frustrating. Naughty Elf theme with cookies on the picture? Here, have some toothpaste. It is extremely difficult to just find and browse categories because everything was named by a 5 year old. And now that you have added Hyper it is just a complete convoluted mess. I don't want to scroll through 10 braaiers and coolerboxes to find groceries. Please allow us to filter this stuff out! The UX on this app is terrible. Discover should be default view

Sharnay Wilhelm

1 week ago

The app itself is good, i wish there was a way for notes eg asking for shredded ham instead of just the slices etc. But these constant updates are getting ridiculous. I have to update the app just about every week, with no real noticeable change week to week, and it cant be used until its updated, when youre in a pinch and need to get something ordered its seriously frustrating.. Not to mention finding more and more space on the phone for the constant updates

Terence Jansen van Vuuren

1 week ago

the app is kinda sticky. It doesn't always choose what you want or remove items. It's occasionally very fiddly and a person is left triple checking everything just for the app to occasionally bomb out or freeze. It's convenient with a wide selection but between the issue with product availability and trying to checkout just to find items are out of stock. it's frustrating.

Kasey Wahl

1 week ago

The new app is a strictly worse experience than the old one. They locked me out of my old account because, according to support, they no longer accommodate international phone numbers (even though the registration screen prompts you to select a phone number from among all country codes). Replacement product search is nonsensical. Service is slower than before. Not sure what they were going for with this one, but it's not an upgrade. It's much more difficult to shop for simple things.