CBP One
June 21, 2024
More About CBP One
· The Inspection Appointment request feature allows brokers/carriers/forwarders to use their mobile device to request an inspection for perishable cargo entering the U.S. They will also be able to receive real-time status updates regarding their appointment requests, or chat with a CBP Agriculture Specialist if additional information is needed from them.
· The I-94 feature allows travelers to apply and pay for their I-94 up to seven days prior to their arrival in the U.S. at a Port of Entry (POE). CBP One™ also provides access to a digital copy of their I-94 and up to 5 years of travel history. The I-94 feature is a mobile version of the I-94 application process and information that can also be found on the I-94 website at https://i94.cbp.dhs.gov/I94/#/home.
Features rolled out over the next year will benefit Small Vessel Operators, Bus Operators, Aircraft Operators, Seaplane Pilots, commercial truck drivers and Commercial Vessel Operators.
CBP One™ I-94 is available nationwide. However, the ability to make appointments for perishable cargo is available at participating Ports of Entry (POE) only, please contact your POE for more information.
Latest Version
2.61.0
June 21, 2024
U.S. Customs and Border Protection
Finance
Android
4,379,308
Free
gov.dhs.cbp.cbpone
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User Reviews
Andrey Koryakin
2 years ago
It is not working!( I spend from 2 to 4 hours every night to fill new questionnaires for my family to be ready to choose a time slot by 8 am. During the last week there was no chance to get a time slot. Selfie procedure ruins all the process everytime . No matter what kind of gadget I use - iPhone 12 Pro or Google Pixel 6 Pro. The result is the same. Please fix it 🙏
Dmitrii
2 years ago
the application is very poorly implemented! it is impossible to take a photo, the token200 error constantly pops up, after the first photo, the application can easily close at any time and you have to start everything from the beginning. Shame on the developers!
Miguel A Jaime
3 years ago
I had an initial problem like other people with Save button not working, but I removed the App and complete a new download after a fresh Mobil Re-Start and the App worked as expected and also very user friendly. Special thanks for the Scan document option that allows you to collect the back of your BCC information automatically, it's a great help. Finally the PayPal option is also great and quick option to complete your process online. Keep up the good work!!
Marcella S
2 years ago
This app is worthless. My beneficiary has been trying to get the pic accepted all week, tries for 8 hours or more everyday. It accepts the passport, scans face, then gives an error message, eventually timing out. She uses full light with a strong internet connection, still nothing but error messages.ALL DAY Long, she tries over and over again. I email the help desk. No reply. I email the escalation desk...no reply. Need another way for the adv. travel auth. for process for Nicaraguans plse
temajung michael
11 months ago
Photo error. Camt use the app since i download it 1.month ago
KATVALCAST Fashion Designer
2 years ago
It doesn't allow me to take photo, an error message comes up, and there been instances were it's scanning my face and I believe it's going to work and it doesn't, an error appears this time saying Session has timed out log out and log in again, and so on the cycle continues. Please assist!
kassandra Obas
2 years ago
The app doesn't work. It won't allow you to request an advanced travel document. It keeps on crashing whenever it gets to the screen to take a photo. The moment you click on take a photo, it loads, then it says to try again, which the camera did not even open up for you to take the photo. Please fix this bug. This is a major issue.
Mitchel Bescov Dorsainvil
1 year ago
The app can't load on my lg velvet android 10, he always restart to the menu after a connection.
Clear Costa
2 years ago
It's working perfect now. Thanks for fixing the problem, after the update on January 5, I was able to scan my passport and successfully finish my process. Excellent! Hi. I'm trying to finish the process with USCIS but it doesn't let me scan my passport, it only lets me verify my ID with the picture. We also tried from an iPhone and doesn't work. I need to continue with my process. I'll change the review once I'm able to continue 😉
Ali Lu
2 years ago
Apps works fairly well for the volume of usage. Many errors say things that have nothing to do with what was wrong with it. _------_ My only recommendation is to use network location, cellphone tower location info, plus gps location to cut down with thousands of people trying to get an appointment while outside of Mexico therefore bogging down the system to everyone spending months in shelters trying to do the right thing by using the app...
Jhonny Romero
1 year ago
I don't understand why people who are just applying for an appointment are privileged, the majority of people selected are people who haven't even been waiting for an appointment for 15 years, while thousands of people have been waiting for more than 6 months even in many Facebook groups. people who have been waiting for more than 8 months. I think the process should be fairer, especially with people who have been waiting for months, It is very unfair what is happening.
carl-heintz chery
11 months ago
I've been on your app for two days, it keeps bugging every time I want to access it
Oscar Ballinas
11 months ago
Pretty simple and straightforward. Efficient but rather slow
Jeanluc Charles
10 months ago
too much bugs now, try to correct them,the app can't be opened.
deepika agarwal
1 year ago
Not able to open the app after installation. It is keep throwing error
Caleb Page
1 year ago
Went through the long process of creating an account with login.gov only to find you can't use this to enter by sea. "Coming soon." Would have been nice to out the questionnaire about where we're coming from up front. Now the government has just a little more of our information.
Adrian Palenzuela Pérez
1 year ago
La aplicación hoy esta dando problemas para poder pedir cita no deja da error a la hora de obtener la localización The application today is giving problems to be able to make an appointment, it does not leave an error when obtaining the location
William
1 year ago
App is excellent and fully featured. My only complaint is that it requires two login processes. One for login.gov and one for the CBP One App. I enabled biometric login for CBP, but I must first use login.gov manual credentials and password before I can get to the CBP biometric login. Illogical. Singular biometric should be sufficient. Two types of logins is redundant.
Chris Feline
2 years ago
(Urgent) When trying to Request Advance Travel Authorization, it scans the passport number, but it shows an error message when trying to take a photo for the identity verification. Please, many Cubans and others are failing to complete their I-134A process because of this, in Cuba almost all phones are outdated and contains old Android versions. Only the fortunate ones with modern phones will be able to finish said process. Please, I will give this app a 5 star review and change my comments.
Meika F
2 years ago
Doesn't work yet for anything. Uninstalling for now. Tried using the Sea option for port arrival after a cruise and got the following message "Coming Soon. This feature is coming soon. Additional services will be rolled out over the next year." Also tried the Land and Air options and got the same message. Ended up having to download another app, MPC CBP (Mobile Passport Control), instead which worked.
