Casper Glow

Nora Rivkis

4 years ago

The light itself works but the app won't find the light no matter what I do. That means I can't use half the features. NOT impressed!! Please fix your app. It shouldn't be that hard. (Follow-up: I DID call your support line. They tried a few basic things and then told me they weren't really a tech support person and you didn't have any, and so they couldn't help me anymore and neither could anyone else there.)

A Google user

5 years ago

The light works great when it works. However I spent some time this evening trying to figure out why the time was off on my wakeup. Turns out other people mention the same thing that it turns on 30 minutes early. It would be an easy fix but it looks like months of silence from the team.

A Google user

6 years ago

App is buggy. No updates in nearly 5 months. Complaints about the fact you can't set different wakeup schedules based on the day have been ignored since the light was released. It would take minimal effort to make this product much better. I've gone back to my smart bulb for an alarm due to the fact Casper can't be bothered to provide basic functionality.

A Google user

6 years ago

seems like you have to connect to the light daily to set the alarm. needs to be a way to set up a daily schedule once and never have to connect to the app or Bluetooth again. would also love to see an option to use the button to turn on the light when using as a nightlight.

Aaron Atkinson

4 years ago

It does everything it says it does, but that is admittedly not that much. The app looks nice, though it clearly prioritizes clean design over offering features and customization. An option in the app to allow the button to turn on the light would be wonderful. Without that it feels limited to a reading/wake up light and doesn't really work as a bedside lamp. If something suddenly happened in the middle of the night flipping over the device is not very practical. Also no google home integration.

Jaideep Ranade

2 years ago

Few glaring issues/misses that can easily be fixed: - The app can't control (un/pause, start/stop) the light if it is shaken awake. What's the point of this limitation? - There's no way to control the intensity (brightness) from the app. All it needs is a slider bar to allow this. - Why does it require location access? If location is turned off the app doesn't work without turning it on. The app works on Bluetooth; there's no need to access location for controlling nearby Casper devices! More...

Sanjivani Mathura

3 years ago

The app is easy to use and I've already been waking up much happier and more fresh. Yes, this is "just" a light, but maybe there are folks who only want a sunset/sunrise lamp. I don't see the need for others to complain about not having sound or the time, the whole point is to adjust your circadian rhythm - NATURALLY. If you can do that for a cheaper price, go for it. Thank you Casper for making such a wonderful product!

A Google user

6 years ago

Question - say I have it set to turn off in 45 min. And a few min after it starts to dim I decide I want it off in 15 min. I don't see any way to get that change to take effect before the 45 min runs up. Is there a way? Must I reboot? Also, the Q&As in the info section of the app says you can see the battery status in the app but I don't see it anywhere?? Other than these issues I love my Casper, I missed it the other night when I didnt have it. thanks for improving alarm feature!!

Nina Chandra

5 years ago

Love my casper light BUT, and this is a big one, it needs voice controls. It would be absolutely perfect paired with my google home. Its annoying to have to open my phone to turn it on, and it would fit so seamlessly into my routine with voice commands. As it is now i couldn't recommend this not so smart "smart light" to anyone with such a glaring oversight.

A Google user

5 years ago

Love the light itself but rating the Android app here. This app sets the alarm 30 mins earlier than scheduled.. however the apple app works if I don't use the Android app at all, it messes up the settings so I had to uninstall (unusable) hence the 0 rating. Also can only turn on the light from the app at 100%.... I'd like to be able to turn it on from the app at the lowest setting to gently wake my kid up without an alarm (that's the point right)... pretty poor tbh

A Google user

6 years ago

The physical lights are amazing. The app needs some work. Hitting the back button from any screen leaves the app, you can't have two people connected to the lights at once, and no assistant support (as of yet). Definitely excited to see where this goes!

Nate Tangsurat

2 years ago

It's been a while since Casper has released any updates for the Glow and feels like they've stopped development, sadly. I still enjoy using the lights daily and am glad the lights should continue to work regardless. I'm still hoping that they'll try to add new features, maybe a candle flicker mode or something. A couple of newer lights I bought glitch out when turning on, so I was hoping for a firmware update, but they are reliable beyond that.

A Google user

5 years ago

Works, but confusing or wrong instructions. For wake up, the app shows the brightening will begin 30 minutes before the set time and reach full brightness at the wake up time. Instead, it starts to brighten an hour before the wake up time, reaching full brightness 30 minutes before the desired wake up time. The longer functionality isn't as straightforwardly wrong, but is confusing. Longer linger times seem to result in faster wake up brightening.

A Google user

6 years ago

Solid app with a nice design that fits the Casper brand. However, there are a few things I feel should be changed/removed. - The alternating text stating that the glow is perfoming an action, I feel it would be better if it just stated which action is occuring and the time remaining instead of a long sentence saying 'Glow is gradually doing X' etc - The splashscreen is unnecessarily long and should be reduced or removed entirely. Animation is great but the logo is overkill in terms of length

A Google user

6 years ago

Surprisingly very well designed and built for a brand new app AND the fact it's on Android. Really impressed with how it works and looks. That being said, some suggestions: 1) I'd like to set a bedtime and have the lights on until near that time and then have them start to dim. 2) Have different wake-up times for the weekend. 3) Would be nice if the dim-level was independent from the dim-time in that me dimming the lights didn't cause the dimming timer to advance. 4) Google Assistant integration

A Google user

6 years ago

The app is a bit limited in functionality. These are the things I want to see improved: - ability to configure wake up on a per day basis, at minimal have a different setting for weekends! - app has to re-establish connection with the lights whenever the app is foregrounded and that usually takes a few seconds - give me more granular control, time is in 15 minute increments, make it 5 minutes at least

A Google user

6 years ago

one major problem with this app is that you need Bluetooth to be enabled in order to wake you up with the light. however on my cell phone the phone automatically goes to sleep after a half hour which therefore does not allow the Bluetooth to wake me up. the light itself should have the capability of storing the information in it instead of using your cell phone then this item would be 100% perfect! Also for people who do not have cell phones the wake up feature is not possible!