A Google user
6 years ago
Many features to like about this app and service like how many days at the dealer/ on the site, price changes, price comparisons. It's very popular, found many more listings of my hard-to-find vehicle here. But there are definitely some things to fix: 1) The only way to see a pic larger is to zoom the WHOLE page. Not efficient, very frustrating, doesn't work well. The pic stream needs to break out and be zoom capable. 2) Why have a share function at ALL the way yours works?? When you try to share a particular vehicle, it sends a link to the search results, not the particular vehicle. It's not just the app, I tried to copy the link from a browser, same thing. I'm supposed to direct then to the right vehicle?? Maximus suckimus. 3) Many dealers offer to show the CarFax or AutoChek for free. Your subscribe/purchase-only option sucks.
Beck L
2 years ago
It's not as helpful anymore now that I can't filter Saved vehicles. I used to be able to sort them with the same filters as a regular search, and using that feature, I would previously figure out which one out of them all was the safest, had the best miles per gallon, affordable price, least distance away, etc. I'd be able to narrow down my selections, un-favorite them, and figure out which one was the best financially and economically to finally settle on. Now I can only "compare." Trash...
A Google user
5 years ago
Overall I like the experience has been helpful, except for the filter feature. Filtering the results of a search shouldn't require a new search. For example, I started a new search for an SUV/Crossover, with the make input wasnt sure of the model. The results display everything available from 10 years ago. It would be nice to filter the results to display only the years, price range etc., you want. Instead the app starts a whole new search, whomp whomp. Please fix the search filter.
C. M.
2 years ago
This is the biggest pain in the neck ever. When you select the vehicle, scroll down to the bottom of the pictures, but want to go back up, it REFRESHES the whole page again. Then when I try to look at all my saves, it won't show me but 1, I can't back out once to see the rest, it just won't do it. Then comes the crash, yeah, close the app and open it again. Ugh!! . Y'all need to fix these bugs bc it's extremely frustrating and a huge waste of time.
A Google user
6 years ago
When trying to search for cars by "body style" with manual transmissions, it completely ignores the fact that I selected manual transmission only. It also does not offer transmission as a filter to apply to other searches. And when searching by make/model you can search nationwide, but when searching by body style you can only search within a 200 mile radius, and when searching by price you can only search in a 100 mile radius. What the hell is with these arbitrary distance limitations? Complete trash.
Cody Hickey (hickeyca77)
2 years ago
Useful resource, poor execution. This app is helpful for quickly finding used cars. There's a robust set of search and filtering features, so you can find exactly what you're looking for, and easily determine if it's a good deal. Unfortunately, the app frequently freezes, forcing me to close it and start my search over. The "save search" function doesn't save all of your parameters. And they auto subscribed me to their spam emails, claiming i subscribed, as if i elected to do so.
BLS
4 years ago
I've left my review before but don't even see it possibly because it was so low. It used to be a great app. Found my truck through it. Has thorough input spec options. But now as i look for a car for the wife, it is very frustrating. It doesn't save my specs and keeps bringing up specs outside mine no matter how many times i reset it. The screen will also flutter between pc mode and mobile. There are several similar apps that do a better job. Thinking i may not mess with this one any more.
Jazz C
4 years ago
This app has gone backwards. It's bad. I started back using this app about a week ago. It constantly logs you out, something is off with the distance, it has a long delay when I try to click back after viewing a car to the point you think it didn't register, but it did (so now it sends you way back to the beginning every time),searching specific car makes/models doesn't even work. Shows cars in general w/ the price range that I specified.When clicking the notifications, it doesn't respond, etc.
A Google user
5 years ago
App itself is great, to find cars & trucks easily. Problem is that you have to wait longer, it does say it'll do that, but I don't see how that's an upgrade. Very stressful to press something, nothing happens, press again and you've already press what next screen has without noticing it. Press back, nothing happens, press again and it'll kick you back two screens. One star it is.
A Google user
5 years ago
Not good. The car search screen is not effective at all. The slide bars are inaccurate and because they operate through touch, when you release the button it slips and the value is not right. For the entire car search filter, i would recommend type in boxes, min and max. And then ensure that the search results fit the search criteria. Ive done searches where i wanted cars less than $10k. Once i hit send i still see cars for $19k, or $21k (and they are not sponsored ads) please fix this issue.
Sam Nichols
2 years ago
Update: Done with this app. You have to start a completely new search just to change the make. And when you start a new search, all the parameters get reset, and the defaults for this app make absolutely no sense (include cars: with no photos, hundreds of miles away, have a salvage title, etc.). Saved searches also don't remember filters or sort order, so you have to input these every time by hand. Overall bad experience, and other apps are just better.
Van B
4 years ago
Horrible, Horrible app! You have to sign in everytime. Notifications are useless because after you sign in, it forgets about it. Filters are only partially saved. And when you change one condition, it adjusts others so you get unwanted results. And when you do have a couple filters working, it says "no active filters". And even though you say no notifications, you still get alerts... For cars that don't match. Awful app. Not trustworthy. Not dependable.
Alex Walker
3 years ago
Now, this is the back of the list, I assume you are on top of other things more important, but, I have a few ideas to help your app assist people focus on snagging a keeper as quickly and smartly as possible. First, I really wanted an option to select multiple types of cars in a given search, because I would be ok with a hatchback civic or otherwise, and, if nothing matches a search, I think it should keep those settings the same when you go back so you don't have to start over to adjust them.
mindyanna17
1 year ago
I used the app for years & swore by it but lately its my last resort if I use it at all. #1 if you click on a vehicle to look at the images info etc & want to go back to continue scrolling it ALWAYS starts you back at the beginning no matter what, or takes at LEAST a full min/min & a half to load somewhat close to where you left off maybe 10/20 off. #2 it doesn't seem to like certain filters I use as they are unselected as well when I go back to keep scrolling. I'd go on but 500 spaces goes fast
Chad Gray
1 year ago
This app has made big improvements and freezes less often. I would give it 5 stars if it had an option to hide certain vehicles from future search results. The opposite of a favorites button. For example, after inspecting the history of a certain vehicle and not liking it, if I could click a remove from future searches option that would be wonderful.
Dave Boggs
1 year ago
Freezes after a few minutes and have to close out of it completely to get it to work again. Going back to search results from a car takes too long and glitches (goes back to random points on the list, using the phone back button can take you out of the search entirely). Filter menu occasionally glitches (not being able to select multiple makes, some options disappear after applying and then you can't change them)
Roy Feiler
1 year ago
Not bad, but could be better. Notification for new listing, and I get listing with no picture or price....photos coming soon... call for price... Every time.... Also I get pop-ups for every car I've looked at on every other Google app which is slightly annoying. Dealers are slow about removing listings once the car has sold. This is not the app's fault, but you end up wasting time. Once you save your search criteria, the app runs fairly decent, but the pop-ups and cross-app ads need to go.
Brenda Oberle (Drdoolittle)
1 year ago
Its a good site to see what's out there when looking for a vehicle, but it has many draw backs. It doesn't follow the filters I put in, especially the milage amt. & the price range. The biggest issue I have with this site is when you want more info. on a particular vehicle & tap on it to see the options, when your done & want to go back to the list it starts you in the beggining of the list every time. Super annoying & a huge waist of time. I've stopped using the app. just for that reason.
Adam Benitez
1 year ago
CarGuru helped my buy my first car last week. At first I didn't believe this app to be reliable because of solely the name. After a month using it, this app has the best user friendly car searching experience I didn't know I needed. It provides more detail about the cars history than most other apps. Also it's free, which some other features would be locked or unavailable. I think the only downside is how many cars are listed on the site, there isn't an abundance compared to other sites.
iKontact
1 year ago
Super laggy app. Can't click on anything, freezes. Edit: 4/16/24 - I'm not sure what they're trying to do with this app, but it's god awful now. Just revert it to the way it was last year. New search option sucks too. Still freezes & lags. Will switch to AutoTrader. Edit: 4/24/24 - The drop-down is even worse. Can't actually click on a make or model and have it hold the value, just changes. Can't believe it got even worse.