G Mckenley
1 year ago
So far I would give it 0 stars. I can't even log into the app. It keeps redirecting me to the link over and over again. I even tried it on different phone..same problem. I am soo frustrated.
Magalie Charlot
5 years ago
For the courses. I started one. It was great. But. I can' t continue. Cause of the language. I don't speak Spanish. Please can you change the HIPPA course in English. It stopped from taking the course.
Rita Collazo
4 years ago
This is a horrible app Im on record and report and have been on unit 3 three times. It freezes for some strange reason how are we supposed to finish it we cant get into the quizes? Whoever created this app needs to make it easier to finish.
Annette Lawrence
4 months ago
My experience is great i will give a total of 100% satisfaction to this app.This app helps me to find my clients home ,and i don't have to call the agency for direction . Whenever i receive a case fron the agence i can see a map of the area close to my client home .All i have to do is fallow the direction on the map , and it will take me in the right location . I can receive clients information without going to the office . I can tell everyone who don't have this app to get it soon .
JAMILA BASHIR
4 months ago
it's just a waw!! experience you can get the cases and choose by yourself at your own convenient time always however you can decline the case whenever you need to it's really a great experience ❤️ it
A Google user
5 years ago
Came back to partner's for help with care connect because I understood nothing from the training class and felt left out, but I sat with DJ today and he was patient and calm and so helpful. I am not too into the new technology but I now better understand the basics of the App. Thanks Mr DJ!!
Cynthia Biney
5 years ago
This app is one sided control. We need to be able to clock in and out from the app. Also why can't we chat with our supervisors on the app n pick up jobs from the app?. Unlike Metflyt app which is more flexible we can't even do online in-service with this app. We need more input than you have provided.
Viero Joseph
3 years ago
It's really a wonderful app i love it, but something went wrong somwwhere. See, I got stuck on one of those courses and can't continue. I uninstalled the app and reinstalled it, and its doing the same thing. Therefore, I'm requesting to those incharge to do something about it. Thanks
Caroline Ayorinde
1 month ago
It is friendly and adequate data. lt shows clearly how we perform so that we can improve for progress. l shall continue to give total satisfaction to this app so that l can get its maximum benefits.
Francine Winslow
10 months ago
❤️ it I'm able 2 c cases I may want. I'm able 2 c my scheduled cases on the calendar. With Care Connect no need 2 call Supervisors. I text them in the app, if u have a good Supervisor who work, u will get a reply quick. The only issue, i have 2 keep logging in if I minimize the app. 2024 the app has been upgraded even better. u can choose the Gender M/F Other. Location, Yes No Animals, Yes No Smoker 2 much to write. If u have the app look @ the features. Absolutely 💯❤️ it. What's next 2025 🤞
Francisca Jorge
1 month ago
easy to use and helps with managing ur shifts
A Google user
6 years ago
Time consuming! Why I have to put in ID Email, Password and still Passcord to log in? I honestly think the cases are placed before posted on the App because they always said taken regardless to time CareConnect send you email message and time supervisor post the case. Just don't make sense!
J Sagi89
4 years ago
This app clearly needs some adjustments/improvements because I'm not understanding how I downloaded it to complete a course and I got in at first but then once I logged out It was not signing me back in but instead a pop up saying Error "we can't find a connection please try again" I tried uninstalling the app and restarting my phone still no luck accessing the app again I tried resubmitted the link and a code to my phone nothing still saying Error this is frustrating
PJ Moss
4 years ago
I have to use this app for work. I do like it but when i try to use it on my computer it always tells me that I don't have an account. It is so frustrating because I don't have the time to call them every time I need to get on...I don't have time to sit down more less to do training. So I'm up late at night trying to fit it in before I go to bed to get up early in the morning. They should have this connect to your computers so its easier to do the training and see on a much bigger screen. All in all its a good app.
Hope Henderson
3 years ago
I like this app you can look for work in the area the you want the only problem that I have is when you request a it takes a long time before you know if you are the person that they pick for the work. You will see other cases the you can pick. And you don't pick it because I already request for the day and I don't want to over book.
A Google user
6 years ago
wish we can put what days on the week, how many hours looking to work, location, also how many languages speak, that will definitely help a lot for people who work specific days and hours, for example: bilingual (Spanish/english) available from thursday to saturday 8 to 12 hours, university heights Bronx. little dissapointed with this app I though I could have it easier to get place for work but it seems the same as calling the agency. hope you can improve for all of us convenient.
Gwen Jack
1 year ago
This app application seems beneficial for home health aide companies than the home health aide workers. In today's digital era, most home care companies have already implemented a system displaying available work shifts, allowing aides to view and select a desirable work shift. Unfortunately, this app does not offer this feature or the employer does not provide this option. As a result, aides must wait a considerable amount of time before getting a shift that matches their preferences.
A Google user
5 years ago
The app is great for CHHA who are unable to visit office frequently to seek cases and I have been recommending it to others. However, contact agents have been manipulating the system. For me, invitations are sent yet when I request the cases I can do, I am refused or if granted, later withdrawn without any prior notice. In addition, stated preferences and documented medical support are ignored and invitations for such cases are constantly being sent. Victimization is possible too.
A Google user
6 years ago
Agency doesn't know how to use the app. There's really no easy way to get ahold of Supervisors, which is what was boasted about for this app, because there's a constant "error something went wrong". Since the app is so simple in its design, im going to assume agencies can't use it because theres not enough useful tools on it. There's no way to input your availability, or where you'd like to work, etc.
Xi Mei Chan
4 years ago
I am using the mobile app and have been stuck on a course, the next button doesn't work. I can't start another course because it says I already have one in progress. Also I get an error when I try to add my email address on the app, and the need help just says something went wrong. This app is still very buggy. It is very frustrating when I am trying to complete trainings and cannot move onto the next section, it only restarts from the beginning and gets stuck at the same section.