Bukalapak
July 21, 2024
More About Bukalapak
At Bukalapak you can shop anything at an affordable price while enjoying tons of promos such as cashback, discounts, and Potongan Ekstra.
The fun doesn’t stop here, there are so much more that you can get at Bukalapak!
Easy to use
With the app's new interface, online shopping is easy, quick and fun!
New User Promo
Special promo only for you, new Bukalapak user. Enjoy free shipping worth Rp100.000 on your first transaction, free shipping worth Rp50.000 on your second and third transaction, plus free electric token voucher.
Cool Features (COD, BukaExpress)
Plenty of cool features to make shopping more enjoyable.
Everything you need
We have everything that you’re looking for at an affordable price! From household tools, automotive gears, to hobby supplies we have it all!
Offers overload
Lots of offers every day! From discounts, cashback to free shipping, we got it covered.
Choices of Great Products
At Bukalapak, we only sell products with great quality.
Games & prizes
Bored? Come and play along with us! We have several fun games with prizes worth millions.
Serbu Seru
Where else can you get your dream luxury item with super cheap prices? Only on Serbu Seru!
Pay Bills & Buy Credits
From top-up electronic money, pay all monthly bliss, to ordering traveling tickets, you can get it all done on your smartphone!
Flash Deal
Get the most competitive offers in limited time, every day at Bukalapak!
BukaMall
Like an online mall, you can shop confidently with 100% original products from various official brands + return guarantee such as Unilever, P&G, Adidas, Canon, LG, Nivea, Oppo, Samsung, and numerous other brands.
Free Stuff
As a welcoming gift, new users can get free stuff, such as instant coffee, a pair of earphones, or other fun things.
Become a successful seller
With all the supporting features, you can open an online store, promote it and make the sale to make an easy profit!
Information Related to Personal Loans
Personal loans in our app have periods of repayment between 61 and 180 days with a maximum Annual Percentage Rate (APR) of 37%. All lending partners are fully licensed by Otoritas Jasa Keuangan.
Simulation:
If you lend IDR 3,000,000 for 3 months, then the total amount you should repay after service charge is:
3,000,000 (loan principal) + 0.2% (daily interest rate) x 90 days (loan term) = IDR 3,460,000 or IDR 1,155,000 per month
Easy commerce, a ton of benefits, and fun entertainment, only at Bukalapak!
What are you waiting for?
Download Bukalapak now!
Latest Version
5.43.1
July 21, 2024
PT Bukalapak.com
Internet
Android
59,363,239
Free
com.bukalapak.android
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User Reviews
A Google user
5 years ago
BE CAREFUL WHEN SHOPPING HERE! 1. YOU CANNOT CANCEL TRANSACTION as you will. If you want to cancel a transaction, the seller must approve. 2. The dana PAYMENT SYSTEM is NOT SECURE. It doesnt even ask for your confirmation or pin, as soon as you click make payment, it'll automatically processed. This makes it prone to accidental purchase and moreover you cannot cancel or return. 3. The live help/chat support SYSTEM IS VERY BAD. It automatically exits even when your complaint is not done.
A Google user
4 years ago
Bad application. Too many bugs. Return and complain policy is sucks specially for Buyer, Admin is not responsive to our feedback in discussion. Supposed to be for Item changed return when the seller did not send the Item back to the buyer there should be serious penalty for the buyer, but what happened is they give buyer 2 more days to send back the returned item (not incl holiday) & after the time limit is end the buyer still did not send the items, they just send money and buyer loss ship fee.
A Google user
5 years ago
Most used shopping app compared to the others. Its simpler, no pop-up confusing notifications when you open it, has a lot of stuff, good promos, reasonable prices, and my favorite is how fast they take care of your complain. Really. I really love their complain form. But for the app itself, can still be improved because sometimes there's random error here and there.
A Google user
4 years ago
Thrice i bought something, thrice the failure... not even a single successful transaction. (All three transactions are from three different sellers and long time gap, so no 'technical error' excuses) Very disappointed and not satisfied shopping in this marketplace. Strongly recommend to purchase things in other marketplaces - better service, better promo, better interface, better sellers.
A Google user
5 years ago
Really disapointed app. One, it have item to buy w/out login, but after tranfer money the seller told didnt have stock. The worst, I found out that no cancelation button from the transaction. Having difficulty to contact CS. Second, I order another items after login, completed the payment and found out it DEBIT from my account TWICE but the transaction status still NO PAYMENT!! Oh my... When I did complain to CS they just email me and asked to wait. REALLY NOT WORTHED APP!!!
Andika
4 years ago
First time experiencing a delay of payment confirmation. I'm not sure how their automatic verification system works but it is not automatic at all. Gotta wait for a day to have it confirmed and after a few complaints through the CS. I was choosing to pickup my own purchase but it got to be delayed for a day just because of this. Fix this please or else it wont be another go with BukaLapak from me.
Ivan Toar
4 years ago
Paid item using BCA Virtual Account which is supposed to be an instant method of payment. They can't confirm the payment, and now I have to contact their support agent to get my money back in which they only reply to wait and they can't check their bank account balance. Junk. If you can find the same item on their competitor platform, just use them.
anintyas w
4 years ago
i've entered my phone number years ago and haven't confirm it yet in the app. now i've lost my phone, and obviously the phone number. i wanted to change it because i have some money in the BukaDompet and i want to take it. I followed the instructions but the app can't take the photos required even tho i've allowed the app to take photos. i tried it in different devices and the exact same problem keep happening.
A Google user
5 years ago
hesitantly made my account for mrt trial run but the process was very frustrating. made my account with phone number but got error message instead. made my second account with email but once it wants to verify my phone number "this number is associated with other account". what the heck am i suppose to do then?? very poor user interface and fail to deliver even the basics of a good apps.
Chamomile
2 years ago
So much cheating!! Confusing apps with so many options. There's no such free shipping! And I got a problem with the refund from the seller. i was making a payment using paylater but then the customer service hasn't fix it yet and it been a month still with the same problem! Everytime i send them a text and asking about the progress for my refund they just keep tell me to wait and make me sick of it! Sooo DISSAPOINTED as i loss my money!! Never trust Shoping online from Indonesia.
A Google user
5 years ago
Their search is faster now, but results inconsistencies remain. It's okay, seeing their improvement so far, I know it will be fixed. I just want the developers know that, you guys don't need a silly marketing program. What you guys need to do is make the app lighter and faster to browse. Because why do you need a lot of marketing program if it is slow to browse your app right?
A Google user
5 years ago
The vouchers were created to attract customers to spend more, but be warned: the vouchers are FAKE and FRAUD. You don't get any credits or cashbacks from it. After your purchase is completed they'll say your purchase is a fraud when they're the epitome of fraud themselves. If you try to contact them, they'll just say "we have the right to cancel any credits/cashbacks. read the terms and conditions."
Second Grader
4 years ago
Just wanna update on my problem from last time (or rather give a context). I was f̶o̶r̶c̶e̶d̶ automatically set as a super seller which when i sell an item, my sale results will be cut for super seller fee. I didn't know this until I have sold an item, then my sales got cut off for the fee. Obvsly I quickly file a report of this. Unfortunately all the answers are just for technical problems, not mine. They also didn't return the cutted fee. Should've asked my consent first.
A Google user
6 years ago
Really bad UX, a lot of features but no clear navigation. I searched in google for how to use a feature then still getting nothing in apps. Your app shouldve made user easier, not kind of app of very complex like Photoshop, Autocad, etc. (Need google for solving something we searching for). If there is no promo event, i will never use this app again. 👎
A Google user
4 years ago
Getting a bit cluttered, especially in the home menu. The recommendations are terrible sometimes you got an irrelevant recommendations, and too focused on the last seen items. Opening apps from notification is taking a long time now, even not opening at all. Other than that solid work.
Bonggal Budi
6 months ago
Shopping experience is good, apps performance good. Easy to use and give more payment method. Overall is good to shop
JZ09 YBI
6 months ago
When I first used it, I liked this application, but after I searched my name on Google, I could see my review that I had written after buying goods on Bukalapak, after that I never bought goods using this application again. To check the veracity of my review, you can do the same thing on Google.
Ivan Adrianto
4 months ago
Especially in our area, it would be very helpful to include Indonesian Post in the delivery courier list.
Fikky Vallian
6 months ago
When there is a transaction problem, it is very difficult to use open help, the application has problems, the fix for uninstalling this application is useless...!!!
Norman Lindsay
7 months ago
Very easy to use and payment options are numerous. Vast number of items for sale giving the buyer a great choice. Some of the sellers don't give full details of items for sale but can be contacted by chat for any clarification needed. Also no import taxes to pay. This is my go-to app here in Indonesia
