Seethalakshmi Viswanath
1 year ago
I am extremely disturbed by the service offered as the refund for cancellation appears to be somewhat not right. Though I had not cancelled any ticket, I have been sent a refund of Rs 156/- when I paid Rs 1207/- and the cancellation has happened (?) more than a month before the travel date. Another cancellation which I had to do hasn't been given the refund even after 2 days.
Navneet Vashishat
1 year ago
I used first time this app and a worst experience of life. I request to cancellation which is responded after 36 hours as train already cross the destination. No money refunded Also raised a complaint tickets back to back but again no response and customer care number also put u on hold upto hours and no response. It's just like a fraud with me, so never use this app. Please go through official site of railway Zero Star for Railyatri.
Gopala Krishna Kamath
1 year ago
Poorest of user interface.. Tried to go back to home page but it only keeps swithing between 2 pages. IRCTC page also worst.. Took 2 hours to resolve booking issue and to reset password.. Lots of improvements are needed to allow users book ticket quickly without wasting much time!!!