Daniel Agustian
1 year ago
App is okay but the UX is horrible. Your system ALWAYS change product that i wanted to buy if they are already out of stock and WITHOUT ANY PERMISSION. It really sucks. Andd what's more anytime i try to checkout for groceries, EVERY DAMN SHIPPING METHOD CHANGES. Add something, cannot do cargo sorry. Remove something, opps cannot be sent with same day shipping. IT REALLY REALLY SUCKS.I don't know if this is a feature or not, but if that is feature, i hope someone who think of that rot in hell.
jeffrey kordius
2 years ago
1. It's so hard to simply cancel an order!! The order is just made seconds ago, it's definitely not be processed yet, there's no harm done. But I can only get the refund in a form of voucher where I have to spend the exact amount on another transaction. Why not simply refund to blipay??? If you want to force me to spend it, it's much easier that way!
Dian Tri Astuti
4 years ago
PAYMENT PROBLEM Been using blibli since 2015, this week I got the worst experience. Twice in a row. I have completed the payment yet the app ask me to complete it again, and even worse, they cancelled my purchase. When the first cancelation happened, I did the payment again. But the second happened today. That's enough experienced. Help? Yes, they provide agents to solve this kind of problem. They're very friendly through live chat, yet solve nothing. I guess it's time to say Bye to blibli.😌
Steven
4 years ago
Pretty nice app. Love shopping here, especially its customer support, very engaged and quick in resolve, not like any other marketplace which utilise bot. The only thing disturbing me is the shopping cart limit, when I'd like to buy many small things at once, it just says my cart are full and I could not add any. Maybe can be put into enhancement consideration, for typical customer like me. When it does, it will be 5 stars from me. Thanks.
Bayu Kumoro Jati
4 months ago
easy to handle and use...
Abdullah Azis
5 months ago
top service & secure
herry purnama sandy
4 months ago
fast, lite, and awesome!
roslyn yuniar
2 years ago
Not really intuitive or easy to use UX. For example, I have two orders from two different stores in a single payment, and when I open Detail pesanan, the list of goods are not grouped together based on order. And then there are question boxes “sudah terima pesanannya” between them, which I'm not sure if that's for the one below or the one above it? As one of my orders is delayed and the other one has arrived, it's really confusing.
Rudy Suryanto
5 months ago
- aplikasi lancar - display jauh lebih lengkap dari para pesaing - very helpful thank you and good job Blibli👍
steve hidayat
5 months ago
easy and cheap price
Cesar Junior
9 months ago
Amazing App You Got there . . . Bli Bli Developer. keep the good work and amazing stuff. and keep the improvement of the app like/ such as upgrading update and improvements fiture of your app. hope we can enjoy the bright future of the nice life and good life and nice applications approaching. thanks a lot BliBli. keep Spirit and have a nice day 😆😂🤣🙇🙏😁😁
A K
9 months ago
The worst product delivery ever. Very careful when preorder product from this app, they deliberately hold your product despite it is readily available in stores.
Erlang Parasu
5 months ago
Original product and service is good. But ux is bad. got extreme UI layout shifting. Search wiselist not working. Cannot search for products with non-sequential keywords, only appears if the sentences are exactly the same. What i search does not match with the result. Bad search result. So i unistalled.
Okta Utama Yuniar
8 months ago
The application is getting worse, every time you want to review a product by attaching any image, the application will immediately restart and force-closed, so we need to repeat the process from the beginning. Please fix it.
michael yohanes
7 months ago
Worst ecomm in Indonesia, Totally rubbish for its internal coordination. I've tried it once and instantly regret it. Made a purchase and fully paid. Ready to pick since Apr 30th, waited for 4days and item wasn't picked by JNE from seller yet. Sent some complaints to blibli, but didn't got any solution. Poor internal coordination and even til now they stilll not giving any resolution, refund or even courier pickup rescheduling. Edit 1: the reply is an example of ignored "sent some complaints"
S “Retired Sinful” Selandono
6 months ago
I re-installed the e-commerce again after I complained only few items sold in Blibli. Now I have found out countless products are sold here. Crossing my fingers that I don't see fake sellers trying to sell their phony products, like Rolex watches!
Stacey Suryoputro
5 months ago
Lousy e-Commerce and CS. Top up TapCash 400k IDR and apparently the transaction failed. CS informed the matter has been resolved and finished my complaint but when I tried checking up my TapCash balance, the 400k never showed up on my card until now.
Robot Robert
5 months ago
They made this latest update, integrating all blibli, tiket, and RANCH account, so they can all be used in one access. Sounds nice huh? But now i cant even logging in to my blibli account. I dont know for how long this is going to be. This update sucks.
Prasz WONGSOWIJOYO
6 months ago
For me personally, the Best shopping app. Why?! I felt at ease when I buy my needed over here, so why don't you give five stars?! Only the worst experiences when buy fresh products, and they run out of the products, they will never inform us, since it was delivered within two hours top (my experience, it's faster than that) but they never informed us as the buyer, why they don't send the certain items (no explanation at all) until two days they pay back out money! That's all...
Matthew Finlayson
5 months ago
It took a while (~3 weeks) but I finally got a refund on a product I bought from a misleading listing. A lot happier now, but there should be a crackdown on listings which aren't technically in violation of platform guidelines but are willfully attempting to mislead customers.