Natalie Biehl
3 years ago
I was tricked into subscription. After paying 4 times for what I thought would be one charge, I contacted their customer service who canceled my subscription. They replied within 48 hours and canceled without question. The application itself is generally all right. Their customer service is good. Unsure why their business model includes duping people into recurring fees.
S McCurry
3 years ago
Scam. 1st of all, I realized it was a trial and there would be a subscription charge. Did not realize it was $17/week. Go to remove my auto renew through google play, but the app doesn't show up in my subscriptions area. Fortunately I could cancel it via PayPal. A $17 one time payment would have been fine, but they managed to scam me for $52 before I caught it.
A Google user
5 years ago
Neat app, and I actually don't think that having a subscription model is necessarily bad, but there's no 'alternative' or free model, (vs the free trial period); more importantly, the cost of the subscription is absolutely insane at $6.99/mo for six months in the form of lump-sum charge of roughly $42! The cost of using the app induces more stress than its exercises could ever relieve.
Melissa D
8 months ago
The app contains some helpful tips but is basically multiple meditations a day so save your money. I don't care for not having some type of progress tracker and during the "microlearnings" your progress is not saved, I had to click through an "episode" 4x to get to the next. (The app may have glitched here, but annoying nonetheless.) Edited to add: The meditations use rapid breathing and harsh tones. The prompts need to slow down. Inhale, exhale, inhale, exhale. Tachycardia....
Sam Messersmith
3 years ago
Don't buy! It's a recurring subscription for $9.99, which they don't tell you upfront, just after you paid. It's filled with false advertising. You take a quiz and assume that you're getting personalized content from the app but there's nothing personalized about it. I also never got the food recommendations. The meditations are garbage, the man's voice is irritating and uses words that are not soothing. He also speaks too slowly. After emailing two different people I was able to get a refund.
Sereana Smiles
3 years ago
I just downloaded and started exploring the meditations, and I'm not 100% on if the observations I have are positive or negative. My general feeling is good, I like the voices (I might want to hear different meditations in different voices, time will tell), but the ending of the recordings seems a little abrupt. I also had to adjust volume between one recording and the next- not a big problem, but worth noting.
TheBigbass317
2 years ago
the app seems peaceful and maybe its really good, bit you cannot try it at all without paying. i clicked an ad for this app saying to complete a quiz, and i thought "sure i will try out a quiz. quizzes are fun and maybe it will be helpful". i wanted to just get into it as quick as possible, and it lets you get started without signing up, but thats not really helpful when you are expected to sign up for a recurring payment plan before you can even try the app and see what its all about.
Vicky Ward
3 years ago
Scam. I thought I was signing up for one time payment of 9.99. Then found out I actually signed up for monthly subscription for 9.99/month. Turns out it's really 9.99/week. I emailed them 6 times to cancel (I was told I can't cancel any other way) and never received a response. I'm still being charged. Still waiting for them to be professional.
Suzette Berry
3 years ago
Updated to add: a person did contact me and resolve the issue... Its kinda pricey, but the App itself is nice. It's relaxing, and I enjoy the meditations and the music. However, There is no personal subscription info on the app, only the general "your subscription will renew automatically at the end of the term you chose..." If you don't remember the term you chose there's no way to find it in the app. I have emailed them to find out and got an auto reply that a human will respond in 24 hours.
Micheal Pattock
2 years ago
So far a fantastic app I try the anxiety one that is free, it does a good job of relaxing also felt energetic as well, thought just adding my 2€ In to have more free choices or at less the ability create plans but at a minimum but too keep using it but of course, it leading up to add-ons or a more immerse experience that you'll of choice too buy a #plan ($.$$), ($$.$$). So I'll return with a more in depth review after some time too get a better feel for the app.
jennie bauer
3 years ago
Its a decent app, but I had the same thing as other people. I thought it was a one time subscription, but after subscribing found it was weekly. I have cancelled and reached out to them for a different type of billing cycle. I also was not able to find it a subscription anywhere(in google play) or on the the website. But 9.99 per week is a lot of money. I was able to get the fitness and diet tracker for 19.99 for 12 weeks and updated to 19.99 for a year. Hope I dont have billing issues.
Elizabeth H
4 years ago
Not really all that. Aesthetically, it's nice. Decent user interface. Too much $ for not enough content. Some ideas around it are good, but some things don't seem well thought out... the brain orgasm videos have several in a row that repeats the same music and the song makes makes me feel anxious. The journeys feature is okay, but the instuctor talks too slow. I have used a handful of other meditation apps. Insight Timer is much better and has a large community with way more medtations/classes.
Ava Schimitsch
3 years ago
I can't cancel, in google play on my computer and on my phone it doesn't show up in my subscriptions. I emailed them 3 times and they keep charging me. Used the app once. Trying to resolve it. Edit: They emailed me back, gave me refunds, and were genuinely sorry about the inconvenience. I think its not purposefully done. They said they were trying to respond quicker and more efficiently in the future, and they resolved it effectively. Write a review if you have this problem, they are very quick.
Monica Gosselin
2 years ago
I feel as if the meditation sessions are just too short, not as much focus on the chakras. My biggest thing is the voices for the guided meditations are horrible! Not relaxing or smooth, and it always makes me completely unable to relax. I do like the music you are able to listen to and the fact that you can choose different strategies for meditation!
Kelly Bowles
3 years ago
I have to exact same experience as everyone else. I was lead to believe that it is a one time payment of $9.99, and was then charged that amount again a week later. As soon as my very first payment went through, I checked my Google subscriptions to see if this app was listed, and it was not, and still is not, listed as a subscription of any kind. This is infuriating considering the app claims this is the way to cancel your subscription. Maybe once I get this resolved, I can actually meditate.
Jonathan Bailey
2 years ago
Edit: Their customer service team has emailed me multiple times requesting that I change my review. Original: They have a "cancel subscription" option in the app, but it never worked. I had to contact customer support via email to initiate the cancelation. Even after opting to cancel, I received an email asking me to reconsider. Why even have the "cancel subscription" option in the app if it doesn't work? Seems like they make it difficult on purpose. Seems deceptive.
Alicia Esterby
10 months ago
Edit: The app has gotten better. Some issues have been fixed. Someone did reach out. : It has potential to be really good, however nobody responds to emails (I have sent quite a few) and some of the features just go away when you're in the middle of using them. Constant adds to purchase more. And there is no way to look back on your pass journaling. The mod tracker only offers thumbs up/down, no inbetween. The reminders are helpful, I enjoyed the articals as well.
Amanda Mo
5 months ago
The app has some cool basic workbook type meditations for common struggles. However, none of the therapists ever answered any questions which creates a weird sense of hopelessness. Couple that with an inability to get a response from customer service and this is the worst app I've ever experienced. The service is frustrating at most especially if you're paying for it.
Kristina Hoxha
6 months ago
This app is a scam. They charged my credit card for $30 without me even realizing what was going on. This app is purposefully confusing in a way that you don't even realize you will pay whatever amount. And judging by the other reviews, they charge different amounts to different users..? Fishy, and definitely maliciously intended. I emailed them asking for a refund, since I was misleaded into a subscription I didn't want. Let's see what they'll do about it.
Stepha
3 months ago
The microlearning is great, and there are loads of things to learn and engage with. I love that it puts you in control of what you want to heal, and it's self-paced. It's amazing what 15 min a day can do if you stick with it. Only 4 stars, though, because they say you have a mental assistant there, but no one responds (it's been 4 days). So that isn't useful. But thankfully I have my real therapist to talk to as well. Definitely worth the investment overall, though.