BBVA Colombia
September 05, 2024
More About BBVA Colombia
- Ingresar con una contraseña única y maximizar la seguridad gracias a la identificación biométrica que te permite acceder con tu huella o face ID.
- Ver el detalle, los movimientos y realizar transacciones desde tus productos, con tan solo presionar sobre ellos.
- Ver los extractos de todos tus productos y generar certificados para tus cuentas de ahorro y corriente.
- Prender y apagar tus tarjetas débito y crédito desde el detalle del producto.
- Pagar servicios públicos escaneando con la cámara de tu celular el código de barras de tu factura o ingresando el número de referencia de pago. Recuerda que también aceptamos pagos de facturas que tengan doble referencia de pago.
- Pagar tus impuestos y recargar tu celular.
- Marcar como favorito los pagos de servicios públicos, recargas y transferencias a otros bancos para que la próxima vez que vayas a realizarlo, no tengas que tener la factura o los datos a la mano.
- Pagar las tarjetas de crédito BBVA de tus familiares o amigos, las tuyas y hasta tarjetas de otros bancos
- Pagar tus préstamos BBVA .
- Realizar transferencias a cuentas BBVA, y de otros bancos. También puedes guardar la información de la cuenta y hacer ahí mismo la transferencia.
- Realizar avances desde tarjeta de crédito con abono inmediato a tu cuenta de ahorros o cuenta corriente.
- Retirar dinero en cajeros automáticos sin la tarjeta generando el token desde el detalle de la cuenta de la cual desees retirar los fondos. Este token tiene una duración de 3 horas.
- Visualizar el CVV de tus tarjetas débito y crédito para que realices compras online.
- Validar si tienes un crédito preaprobado de tarjeta de crédito, cupo rotativo y/o préstamo.
- Recibir y enviar dinero al exterior.
- Puedes solicitar recursos adicionales sobre tu crédito de consumo actual a través de un retanqueo de crédito, contratar un CDT, un adelanto de nómina y fondos de inversión de manera digital sin necesidad de ir a la oficina.
- Crear o cancelar tu fondo de inversión en cualquier momento.
- Conocer las promociones que tenemos para ti y usar tus puntos BBVA.
- Actualizar tu correo electrónico para que siempre estemos en contacto.
- Ahora el Perfil Transaccional es el Token Digital.
- No más ir a un Cajero Automático a activar el “Perfil Transaccional”, porque activar el Token Digital también se podrá hacer desde la App.
- Mayor seguridad a través del Token Digital y biometría para firmar operaciones.
- Información más detallada de los productos. En todos los flujos informamos sobre cobros, comisiones y tarifas.
- En toda la aplicación encontrarás mensajes de ayuda para entender más fácil aquellos conceptos que a veces resultan confusos.
- Además de informar el estado de los productos, indicamos cómo y dónde te pueden ayudar, si debes llamar al call center o ir a una oficina, si vas a una oficina te indicamos a cuál y cómo llegar.
- Si solicitas los extractos desde la App ya no necesitas contraseña para abrirlos.
- Sin hacer login en la App, podrás acceder a algunas opciones desde el Menú Lateral.
¡Recuerda!
Ante cualquier novedad podrán contactarnos a nuestras líneas telefónicas 4010000 en Bogotá, 4938300 Medellín, 3503500 Barranquilla, 8892020 Cali , 6304000 Bucaramanga y otras ciudades al 018000912227, donde estaremos a su disposición para dar soporte ante cualquier inquietud.
Latest Version
24.80.10
September 05, 2024
BBVA
Finance
Android
10,486,462
Free
co.com.bbva.mb
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User Reviews
L. fer Aris
2 years ago
This app is Good, but the performance is not good, this app is very slow, it crashes a lot, it only reads some bills
Nelson Mendez
3 years ago
Functional It has been a great experience, all my transactions done without problems. Stable and functional app.
Jean Peña
2 years ago
Very fast notifications of each transaction which is pretty helpful to be aware of our movements. Thanks!
A Google user
6 years ago
Error solved, the app is back to normal and working like a charm. Current funcionality is good: quick payments and transfers, sign in with fingerprint, two factor authentication.
jaekov segovia
2 years ago
It fails very often.... I can't create BBAV mobile account. After the verification, it just crashes without finish the process.
Nathalia Suárez
3 years ago
Just changed my phone and even though I have the same number and entered my username and password, I can't turn on my cards! I can see all my products but I can't use them and nobody knows how to solve it. Worst thing ever!!
Emerson B.
2 years ago
Either crashes from time to time, or updates every time they want or just gets too slow. Falla cada vez, sobretodo cuando más se le necesita.
A Google user
5 years ago
Please, fix the App, it's not working for over a week already and the BBVA Net website doesn't work either, the bank doesn't answer phone calls or respond emails or messages, it is impossible to contact them.
Lawrence Ramirez de Greiff
4 years ago
the application works but only to check the status. to do transference or to to pay bills you need to scan your identification card, and it is not working I tried with three different cell phones ....2 huawei, 2 motorola.
Ricardo
1 year ago
I'd wanted more options, like a pay de libranza credits. but It's OK.
TriLife
2 years ago
Positively useless. Can't activate the digital token (as in it returns an error). And the very nice support staff calls twice a day (for a week already) with no change. They keep "escalating". The case should be at the Pearly gates by now...
Jhonathan Mahecha
4 years ago
Even worst now, there's no one alive in the phone number, I sent an email no answer, I don't have a working tool, what's a is this crappy service or tool for, if you call your selves developers, well there needs to hire competent people that build a proper app for cellphones but this trash is useless, really disappointed.
Joan Macauley
2 years ago
Why did they delimit the other app. The new app is absolutely useless, you can't do any form of transfer even to pay my bills, it keeps saying operation failed. What happened to the former app, and why do my friends still have the former app. I didn't request for this new app. When I went to the bank the guy was asking me where I got this new app from, like I manufactured it. Ease can we go back to the former app? Or at least give me back the former app.
Edwin Ultengo Monsalve
3 years ago
The app is extremely slow, whatever thing that you want to do, the app reload, when open the app, reload, when someone add money to my account, reload, and never I had receive a notification on line. I can do everything here, but is too slow.
Andres Reyes
3 years ago
It sucks, it simply sucks. Is awful, every single time it has to load I don't know what or why, is incredibly slow, sometimes it crashes without a reason and anyway I need to go to the bank to do a simple transaction. I hate it, specifically the thing it has to load everything time for every single action
Andrés Fernando Muñoz Matallana
3 years ago
Although sometimes it takes time to load some pages, I think the app it's wonderful in terms of security, it requires you to enter your credentials every time and supports the option of two-factor authentication. Also it is really full of helpful features, I think given the advantages it takes the disadvantages out of the plate.
George Dozier
1 year ago
Clumsey... New app is horrible. Will not accept 2 step verification,amongst other abilities., Even at BBVA branch with mgr on phone with support did not work. Ended up deleting app and installing old app (which worked perfect). Now 1 week later this new trash is on my phone again with same problems!! Delete again and reinstall old. You guys are not getting the message!
Obo Raom
2 years ago
The old one version was much better, this app is absolutely useless , the option "RETIRA" is missing, also it is not possible to find the option "TOKEN DIGITAL CAJERO BBVA" nor "RETIRO SIN TARJETA " letters are too big and disorganized. Additionally it's not available to set it. You should improve this interface soon,it's really unpleasant to use this version.
Jose Gomez
4 years ago
The UX on this app is horrible. It literally needs to load every single option you choose, it takes ages and It's so annoying. Login is hard, transactions never get completed. Options in the bank portafolio are limited. I can't see my transactions. Information is different from the website to the app. To activate things that are digital I need to go to physical place like the ATM to active the token option. Worst app ever. I was a client around 5 years ago and the app was descent. It sucks now
Bob Findler
10 months ago
Often fails to function on laptops, tablets, computers as it repeatedly blocks. Clearing cache is unsuccessful in correcting this BBVA repeat, identical security error. Very much unreliable in this manner. I find, however, I can succeed via my smartphone as my workaround. This problem has been repeatedly brought to the attention of BBVA Bank staff to resolve. The reality is, even with their entering notes into the system, this App reverts to repeat blocking my access. Troublesome & Unreliable
