AutoExpreso Móvil

Ghost Boy

3 years ago

Would leave 0 stars if I could. Unable to log in or access through the website. Costumer Service in non existent. I alredy have my sticker registered and it asks me to do it again when I try to log in. Making it impossible to do so as its ALREADY REGISTERED.

Miguel Suarez

1 year ago

The new update or the recent update (September 14 )of this app on my galaxy s22 plus is not working when the app was working fine . So what I'm trying to say is fix the issue or problem asap ....thanks cuz that's the bug it has right now . Thanks

Victor Cotty Ramirez

1 year ago

Cant add new tags and now I dont have a tag assign to my car and my balance is lost. And now this is also tied to out car registrations and is not working. New update didn't change anything. App still broken. I will continue to report this app until ita fixed. This is a government app paid by the citizens and it doesn't work.

Madeline Padilla

3 years ago

For days now I've been trying to log into the application. An error message keeps appearing. I need to refill my auto expreso but you are supposely doing maintenance on the application. I visit the booths and they do not have systems 🙃.

ABIGAIL PENNINGTON

1 year ago

I could not change the language to english!!!

Javier Ortiz

1 year ago

Most of the time (9/10) it displays error message on the top of the screen

Kieth Framton

4 years ago

Such a horrible app that doesn't work at all and doesn't allow you to register your car to pay your toll when you don't have a pass. They engineer it to not work so they can fine you.. Also they don't like to answer the phone and if you speak English they hang up. Very poor service and rude people

Lonely Stardust

3 years ago

If I could give it 0 stars, I would. The app crashes ALL THE TIME. I couldn’t even log in without it crashing at least four times. If it worked right, it would be an amazing way to save time. Keyword being “if”.

Themistocles Ramirez

2 years ago

Bad app bad company. Sometimes you can't recharge and tells you to update before charging any amount to your account and wont work. If you want to add another vehicule it wont work and you have to call customer service so both of you(user and operator) must work toghether by phone and connected to the app so you can add the vehicule.

Mcdc78

1 year ago

If I could I'd give this app zero stars. This is a private company. I expected a little more than a government app. Shame on you for filling your pockets with our money (the Puerto Rican people's money) more and more every year and not spending a significant amount of that fortune to have a decent app. I've been trying for more than an hour to get my account balance and it has me going around like a carrousel. SHAME ON THIS MEDIOCRE COMPANY FROM SPAIN THAT PRETENTS TO BE MODERN AND IT'S NOT!

Yamil Santiago

1 year ago

Always has some kind of problem. Everytime they update de app you need input credentials. Horrible app

Sol Ramos

1 year ago

Edit: with the recent updates the app had improoved greatly. Cards and thumbprint options are working again. Makes it a lot easier to recharge and keep track of balance. It started great now instead of making recharge and access easier the thumbprint logging was removed and the save your card option appears to have been disabled, making the process of recharging funds more difficult.

Julier Crespo

1 year ago

This app rarely works...I'm really getting sick and tired of trying to make my payments without having any success.

Carlos Vázquez

4 years ago

Please, take this advice from a professional software tester. What I liked: 1. Moves lightly in my old Galaxy S6 phone. 2. Have all the same web page information at hand. 3. Have not used all the functionalities right away, but I see all web options available here too. 4. Clean and easy to read and understand 5. Simple to use user interface 6. Easy navigation What I expected to see: 1. The ability to choose my notification options like choosing from Push, Email, or SMS, or all depending of the user's preferences 2. The ability to choose my notification options for near to expire cards 3. The ability to choose my notification options for low balance, overdraft balance, or none at all. 4. The ability to change other system settings like day view or night view, font size and contrast for visually impaired or viewing preferences. I usually do not feel compelled to install an app in my phone that offers no added values to the service I am already receiving in a web page to which I can log in through my phone's browser anyway. If you add these other settings, I would be a good incentive to install the app in our devices. In general, the app looks promising.

Sandra

1 year ago

There is always a problem wirth the app . It wont alllw u to pay at times or log in and if you call no answwrs. And if u go.to the office you will be there all day no one has time for that when u have a job

Mark

1 year ago

Unfortunately there is no English translation to this app, I am having a very difficult time trying to pay my toll charge.

james dudley

1 year ago

This app used to keep an accurate balance reading of my account, however it was very slow to register when I went through a tool booth. Then, Puerto Rico went to a digital "marbete" that included the AutoExpreso. Now the balance reading is always incorrect and misleading. Sometimes it registers, sometimes it doesn't. My recent reading said I had $42.20 in my account, but when I called AutoExpreso, they said I had a negative balance. I paid $100. to cover, but I don't know my actual balance.