AT&T ActiveArmor℠
June 07, 2024
More About AT&T ActiveArmor℠
• 24/7 Automatic Fraud Call Blocking: Detects and blocks calls from likely fraudsters before they reach you.
• Spam Call Blocking: Flags, Blocks or sends calls to voicemail if identified as a Spam Risk.
• Nuisance Call Alerts: Informational labels for incoming calls to alert you of potential spam risk, telemarketers, robocalls, survey, and more.
• Nuisance Call Controls: Choose to allow, flag, send to voicemail., or block unwanted calls.
• Unknown Calls to Voicemail: Automatically sends callers to voicemail if they're not in your contact list, and blocks other numbers in your personal block list.
• Personal Block List: Add individual unwanted callers to your own block list.
• Breach Reports: Get alerts about company data breaches, along with helpful tips.
• Device Security also helps protect your data from mobile threats:
o App Security: Scans apps and files for malware and viruses.
o System Advisor: Notifies you if the operating system has been tampered with.
o Passcode Check: Ensure you have a passcode to help keep your device and data secure.
AT&T ActiveArmor Advanced Mobile Security (In-app $3.99/mo. purchase) *
Includes all the functionality of AT&T ActiveArmor Mobile Security, plus added protection:
• Public Wi-Fi Protection: Get your own private connection (VPN) – to protect your data on public Wi-Fi networks.
• Identity Monitoring: Get alerts and guidance if your personal identification is on the found on the dark web.
• Reverse Number Lookup: Shows caller details when you enter a U.S. number. Up to 200 queries per user within a 24-hour period.
• Caller ID: Gives you caller details.
• Safe Browsing: Avoid suspicious sites – surf the web worry free.
• Theft Alerts: Get an email if suspicious activity is detected on your phone.
This app uses the Device Administrator permission
*AT&T ACTIVEARMOR℠
ActiveArmor℠ Mobile Security & Advanced ActiveArmor℠ Mobile Security
Requires download of ActiveArmor App & acceptance of terms of service, and compatible device AT&T HD Voice-enabled Android smartphones v11 or higher Some features vary by device operating system. Data charges may apply to app download/usage. Eligibility: Consumer and business wireless accounts with eligible service. Non-AT&T Customers: The following features are only available to AT&T customers: Auto-Fraud Call Blocking, Spam Risk Labeling & Blocking, Nuisance Call Alerts, Nuisance Call Controls, Unknown Calls to Voicemail, Personal Block List, Caller ID. Some Mobile Security and Advanced Mobile Security features do not work while roaming internationally. Details at https://www.att.com/legal/terms.activeArmorMobileSecurity.html
Advanced ActiveArmor℠ Mobile Security
$3.99/mo., auto-renews every 30 days unless canceled. Cancel any time via Google Play, in the App or through myAT&T, depending on how you are billed.
• Public Wi-Fi Protection. Requires setup; the feature is automatically enabled when your device joins a public (unencrypted) Wi-Fi network unless an alternate VPN service is active. Does not work when using certain video streaming apps or Wi-Fi calling on certain devices.
• Identity Monitoring. May not detect all compromises or leaks of your personal data.
• Reverse Number Lookup. Limited to 200 queries per user within 24-hour period. Requires activation.
• Caller ID. Must be in AT&T HD Voice coverage area to be alerted to caller name and location.
• Safe Browsing. May not detect all suspicious websites. Requires activation of Public Wi-Fi protection to be enabled.
• Theft Alerts. Requires “Location” permission to work.
For complete terms for AT&T ActiveArmor, Details at https://www.att.com/legal/terms.activeArmorMobileSecurity.html
Latest Version
6.4.1-a1c1972
June 07, 2024
AT&T Services, Inc.
Tools
Android
43,666,298
Free
com.att.mobilesecurity
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User Reviews
A Google user
5 years ago
This new update sucks...VPN doesn't work. I have to disconnect in order to listen to music stations, use navigation and everything that has to do with the internet. Just kicks me out of everything. I can't disable it either. I know it's designed to keep you safe but this is ridiculous. Not safe at all, if you use it for navigation and have to disconnect it every few minutes just to get from one place to another. NOT SAFE!!!! Please fix!!! Or let me disable it!!!!
Tonya Morrison
2 years ago
Terrible change from Call Protect. Every single time I open the app, I get an error message saying "oops something went wrong. We hit a snag". Hit OK and still takes me to the page I need to get to. There's no way to approve or unblock a number you need to. At least, the option is nowhere in there. Just awful. Call Protect was working perfectly fine. Horrible move for ATT to switch over to this awful app.
Matthew Arroyo
4 years ago
Very frustrating app. Spent an hour trying to figure out why all connections weren't working (other than text messages and calls). Tried connecting to wifi without success, turning off wifi, using a different wifi network, all unsuccessful. I has to turn off the VPN to get be able to surf the web or access my apps. Canceling subscription and going elsewhere.
Phillip Gonyea
1 year ago
The call blocking feature seems to work well. I really have no issues with most of it. However, I have an issue with the VPN. First off, if you turn it off in the app itself, it doesn't actually turn it off. You actually need to do it in the phones VPN settings. No big deal, a bit inconvenient, and would knock it down to 4 stars. But this is why it's 2 stars.... the VPN turns back on.... on its own. If you have an app that requires it to be off, forget having it work correctly. Had to delete app
יוסף בן שרה
1 year ago
Downloaded this app for my Galaxy S24 Ultra. It does block spam callers. The issue that I have is that I keep receiving messages that my contacts have been updated. This appears several times a day. My mom tried to call me 5 times, and it says that the number has been forwarded too many times. I checked my phone settings, and the forward option is turned off. I tried looking at the app settings to check if it has a forward option, but I am unable to find this option. If continuing,I will delete.
LuminaSkyee (Lumina)
1 year ago
I found this app difficult to navigate. For example, while trying to set my preferences, the app insisted I allow permission all the time to continue. When I had allowed full permission, it continued to go back to the previous request no matter what I entered. I'll see if this is a bug. If not, I wouldn't bother to keep it installed.
Steve Boggs
1 year ago
This app is free with the AT&T Elite plan, which I have on all 4 phones. Started out working great, but after recent updates, it became a piece of garbage. You can no longer review any of the call lists. Adding a number to the list, don't bother. They just disappear. Vpn started disconnecting and forced me every time to go in and toggle it on an off. The only thing in the app that seemed to be working fine was the call blocker. AT&T needs to quit hiring morons to work on their apps.
Brad Kaufman
1 year ago
Completely useless. It blocked random calls at random times. Sometimes calls would ring but most times calls went straight to voice mail. This app came pre installed on my phone...so not only did I miss calls, it took forever to figure out what was causing it. I had no idea what ActiveArmor was & what it was doing on or to my phone. Stay Away!! Waste of Time!!
Sandra Harrison
1 year ago
I keep getting this annoying message when I try to block a number: "We couldn't complete your request, let's try again." I will give it more stars when that annoying message goes away. I prefer the older version. I increased it to 3 stars because I have seen some improvements. Now, orn the Identity Monitoring, I have 2 alerts regarding my email0, but I could never see the alerts because it won't stop downloading. Aggravating!
Wildernessey
1 year ago
can't open the app. I've updated it, uninstalled/re-installed, forced stop, added permissions, cleared cashe, restarted phone, and it still gives me an error message when trying to open it. my husband can open it on his phone. ??? what is going on? I've sent all logs, so hopefully at&t can send out a fix. otherwise, this app is useless and I'll just use a 3rd party app instead.
Malinda Naquin
1 year ago
I edited this review because so much improvement has happened since I last reviewed. Everything works now. The blocking has gotten so much better, as has the ability to report spam and fraud calls and texts. I can now see the calls that are unwanted in the app and decide if the app was wrong or correct and have the numbers allowed or blocked. I am receiving tons of spam and fraud calls...but I am only seeing a tiny fraction coming through to ring or text. Finally! Thanks AT&T for listening!
rick wheeler
11 months ago
This app is terrible. It will show that it blocked a spam call, but the call comes through anyway. Also, every time my phone does an update, it clears every blocked call out of the registry, and I have to start all over. And now, whenever I get a spam call, it will not allow me to add it to the blocked list. The one good thing it does is show me if it is a spam, telemarketer, or political call.
Justin Wiederkehr
11 months ago
This app came with my device, and with no notification or setup, it began blocking calls from people I needed calls from for at least 2 years. AT&T couldn't even figure out that their own app was causing the problem. No one online could figure out the answer either. After going through the stupid setup of this app, I can finally receive my calls. Don't foce an app on users that blocks calls without even telling them. I mean come on.
L N
1 year ago
Keeps turning off email text blocking. I manually keep turning it on but exit app and return its off again. Update: App keeps freezing and acting up (02/27/24). (Old) app working better but not enough for me to change the star rating. 1 star doesn't work frequently far from being reliable. App shows that a phone number is considered a severe threat with x amount of reports but unable to view the report. Requires to run in the background and causes phone battery to drain severly.
Katie Marie
1 year ago
WASTE OF MONEY AND TIME. I purchased the Advanced Plan, but my app never upgraded. Then I cancelled the upgrade assuming I'd be able to re-purchase the upgrade. Now I can't even purchase the upgrade. I get an error that states - Developer has not acknowledged your purchase - telling me I can't upgrade until they do so. Waste of money!! Doesn't work!!
David Fewless
11 months ago
Unlike AVG, AT&T Active Armor gives me much more in this basic free plan than what any other anti-virus app ever did including spam call & text blocking (which helps thwart the spam calls & texts from telemarketers). The features I'd like to have on the free Active Armor plan that AVG offered are integrated basic cashe & RAM cleaning features, and basic web scan & clean features. I think the app install scan & notification need to be improved (where the notification can be cleared easily).
Paul Piquette
1 year ago
05-05-24 - Calls still being sent straight to voicemail. Spent two hours on the phone with tech support, and still no resolution. The app won't allow upload of contacts to the cloud, even though all permissions are granted. It just keeps giving an error code no matter how many times I try. Terrible app!!! I've lost so many important client calls. 04-14-24 - Calls are being sent straight to voicemail, even though the numbers are not blocked and have been in my contacts for years.
Glenn Morgan
11 months ago
Security assurance without having to do anything. It can be a little overly concerned about how secure the free wifi is at the grocery store and critical of their security certificate if it isn't through AT&T, but they leave the decision up to you if you want to trust them or not. Sometimes it can interfere with connection, but once you tell it to allow connection, it is not a constant issue.
Stone
1 year ago
Trash. This app has never worked properly since launch. Two phones, same problems. The call log never shows a history. Intermittent when it actually works for blocking. Update to ATT response... Yes. I set up the app's call features. I'm not sure why the immediate response is 'you didn't set anything up'. How about scan through the litany of complaints that have the same issue and determine it's the app that is the issue.
Brady Bragg
11 months ago
I do not like the requirement of opening an app just to block a call. AT&T had the perfect "app" before. All that was required was pressing "block" and the caller was blocked; all of two seconds. Now it's like opening a separate app. I do wish AT&T would go back to the original blocker or make ActiveArmor as easy to use. Thank you Brady B
