Mike Gatti
3 years ago
Too many fraudulent reviews! Look at all of the 5-star reviews clearly written by the same person, with the exact same punctuation errors. The app works well but the exchange itself isn't that great. The selection of coins is quite extensive but the volume and liquidity there are extremely low. If you buy or sell large amounts of crypto at once you'll cause a lot of slippage and waste your money.
Warren Chu
4 years ago
What can I say. I downloaded this app for an altcoin play that nobody else had liquid for. God I wish I didnt. Terrible user experience. Forced logouts, forced updates, forced personal info squeeze, constant need for google authenticator (also a terrible app). Multiple assets are not tradeable below certain dollar figures meaning ascendex keep "small balances" that can go up to 20 dollars in value and you cant sell, trade or withdraw. This site is a scam and major phishing risk.
Frankie Angus
4 years ago
As others have commented, i upgraded app as required and now cannot log in, won't recognise details and 30s to get email, phone and ascendex verification details is madness, I quite liked the app prior to this issue though I found some commission pricing very high. If this could be done, I would re review and give more stars.
Mohamed Khailia
1 year ago
After making a deposit of 1600 usd and bought some token, they have a technical issue that I cant received the sms for verification so I couldn't connect for almost two years, now it solved it automatically and my balance shown 0, they took all coins I bought, when i asked why, they replied it s a dormant account, we take 10 usd every month, no refund, we can't help, simply like that, all the coins r gone, even it was not my mistake, what an app and what a customer service
Niyi Abolarin
1 year ago
This app is a pure scam They always list different kinds of crypto coins and after few days or weeks, they delist the market without any warning and when you tried to withdraw, they make sure that the minimum withdrawal limit of that crypto is never met thereby leaving your coins/crypto invalid. Then after some weeks, the coins/crypto will vanish without a trace from your account. This happened to me twice Pure thieves and scamming app. STAY AWAY!!!
J J
4 years ago
I'm not getting my mobile verification sent out as a text message. I have even deleted the app and re-downloaded again. I was also told to update the app but when I press the update button within the app, it didn't do anything. When I reached out to email support on their website, the reply back was in Chinese which I could not understand. Not sure if my support ticket has even been received successfully. I have reached out to their Twitter also with no successful reply. Very concerning.
Daniel Samuel (DnoBacon)
2 years ago
I don't know why people are saying getting KYC is failing or difficult. It worked seamlessly for me. The best part about ascendex is the staking and activating compound mode and the passive Satoshi "mining" and earning while being active on the app. Navigation through the app can be confusing at first, which put me off at first. But once you get the hang of it, it's easy peasy. BTW I KYC'd from Germany.
martins oriakpono
3 years ago
1 felt discriminated against when I couldn't find Nigeria as one of the countries that can use their drivers license for verification. Especially when only a few African countries could do so.why? The scanner is not very sharp, too many rejected scans of otherwise clear documents. People should be able to upload their valid means of identification, without depending on the scanner, because it could malfunction. Verification time is too long 72 hours! The app is great though and easy to use.
Dmitry Gurevich (Shirelka-Karamelka)
2 years ago
Bad experience with KYC verification. It takes 5 minutes to get verified on other platforms and always fails in this app. Very buggy application. Rewards on coins are not retrieved. Support doesn't solve issues. It takes months and no solution received. Withdrawal fees are huge. Try other exchanges, DON'T USE THIS APP.
Saif Awan
4 months ago
very good crypto App, exact pricing, good information of Bitcoin and other coins. keep it up, 💪💪💪💪💪💯👍💯 more power to you
Ahmed Abdulateef
4 months ago
Scam application. I bought Shib5L on it, and wiped all my money once, secondly their charges are not friendly at all, if you don't want to lose your money you know what to do 👌👂👂👂 Also full of fake projects
Gregory Melo
4 months ago
they stole all my coins. they delisted, not sending an email and not allow me to transfer my coins. my coins just disappeared from my account. Scam Scam Scam exchange.
Eddy King
3 months ago
you don't deserve a Star, I lost my phone and I couldn't restore my 2FA, and I've been struggling with 2FA reset for more than a year now, No response from them,
Peter Falle
2 years ago
Started having problems when I tried transferring a coin to an external wallet. When I pressed send code for phone verification, Ascendex said it was sent , but no code arrived. I repeated the action and asked to re-send verification code, Ascendex said code was sent, yet nothing arrived. So I uninstalled and re-installed Ascendex app, and when it was re-installed there was nothing in my wallet anymore. I notified support and they have not made return call.
Ashish Biswas
2 months ago
Log in problemb and KYC veryfication problemb in this app. I want to say to AscentEx that INDIA is a big market for crypto. So don't leave the market. complete FIU registration prosess as per INDIA government
Mursal Mehdi
4 months ago
AscendEX makes crypto investing effortless! The new dashboard is intuitive, and the DeFi opportunities are a huge plus. Perfect for both beginners and pros. Highly recommend!
Michal C
5 months ago
Zero stars. Lost phone number and can't login. No response from support for several weeks. I consider it as bad as stolen funds. It's a SCAM! can't login using email either. No response from support.
oh god
4 months ago
AscendEX is an amazing platform for both beginners and experienced crypto traders. The interface is smooth, user-friendly, and very fast. I love the variety of tokens available and the security features are top-notch. Trading is easy and deposits/withdrawals are quick. Highly recommended if you're into crypto! 🚀💰
Md Abu Raihan
4 months ago
I've been using this crypto buy/sell app for a few weeks now, and I'm seriously impressed! The interface is clean, user-friendly, and perfect for both beginners and experienced traders. Buying and selling crypto is fast, secure, and hassle-free. I especially appreciate the real-time market data, low transaction fees, and responsive customer support. Highly recommended for anyone looking to trade crypto with confidence!
JD Blessed
2 months ago
Don't ever try using ASCENDEX app. They are cheaters,SCAMMERS. I do have all my login details but can't access my coins. I consulted support but me to send screenshot of the problem although the app doesn't allow me to go through. RUN AWAY FROM THIS APP. They don't deserve even a single star.