AppFolio Property Manager

A Google user

5 years ago

It does not allow to create an account. You just have to log in into an account that you cannot open. It askes for a database, that has not been provided by app or property manager. It does not have any info about anything. Just the login interface. I'm going to uninstall it.

A Google user

5 years ago

Could be a really handy app if it didnt make inspections take 4x longer just to attach photos. Please add the option to sync photos later from wifi. This app is unusably slow on cell service and I wouldnt touch it with a hasmat suit on if I didnt have to.

Daniel

3 years ago

This "app" is just a browser, I know this because the interface is the same as what I see in Chrome on my mobile device. The point of using an app over a mobile site is to save time and data otherwise spent loading identical website resources ad nauseum. Just load the site in your mobile browser of choice over installing this.

Sudheer Donthineni

3 years ago

Great, except not able to open supported links. Get a work order, or a link to a report, clicking on the email link guides you to login via chrome/safari using text security code. Then it loads appfolio within the browser. Why can't the app just open the links to the emails that it itself is sending to me? This severely hobbles mobile use for maintenance supervision.

Jordan Parks

11 months ago

No longer works for conducting home inspections. Very frustrating. It would be faster to draw the pictures by hand and mail the notes hand written. AppFolio no longer saves notes or uploads photos to inspections, making it useless for property management.

Michael Horne

2 years ago

A great way to keep track of work orders and requests, has a place to explain what was done and explain how it was repaired, also you have the ability to create a work order if you notice something that needs attention or a safety issue. Great app for the small or large complex, keeping track of repair requests and actions taken

daniel brigham

9 months ago

How are you going to fail at a simple form when literally the whole point of your app is submitting forms? Buggy. Tedious. It's the 21st century! You can't get a simple form right? And why would the default setting be "save my credit card info"? Like I trust you to keep my info safe when you can't even perform your basic function. I will be alerting the management company and my agent of your very poor rating and my bad experience! Garbage!

A Google user

5 years ago

worthless for field techs. there is no alert system when a work order is created. So unless your glued to your phone, or someone tells you, AppFolio is at the mercy of your convenient time of checking. many of us use it for this reason. my 1 star rating is based on this. very sad as even email and games can do a simple pop up notification. if you have techs in the field, do not use this as they will NOT BE ALERTED WHEN NEW WORK ORDERS ARE CREATED. this creates unprofessional image.

Lauren Yunger

7 months ago

I am still somewhat new but so far it has been wonderful!! Update: I've used it much much more! It is not as streamlined as I would like. It takes a minute to get the hang of it all. I am only using the app for leasing purposes so there is a lot on here I am not familiar with. I do love the marketing generator! It is easy & innovative!

Don Davis

7 months ago

This app constantly loses where you were and makes you start all over again, on top of that their blue ai button is constantly in the way. Absolutely does not work offline. If my employer did not use this service, I would not. I will be reaching out to see if we can find an alternative that works better for our needs.

Marshall McKinnon

3 months ago

Great idea, if it actually worked. Got an email with my monthly statement. But when I tried to log into see the details my password didn't work. When I try to do the password, reset. It sent me an email saying that no account with my email is in their system...... But they literally sent me an email with that month's statement....

Christopher Myers

5 months ago

I have lost the ability to add an HOA for a whole property inspection. Drop down only provises individual units. True on Android and iOS.

innerspeaker

3 months ago

this app gets worse and worse. already gave it a 1 star and it's gotten worse since then. app was already bloated and unoptimized - then they added more layers! which made this app even worse. I have to rely on this app for work and it is the biggest time drain in my profession life. unapologetically badly designed. I get the impression that the development team is a bunch of kids sitting on the shoulders of other kids wearing trench coats. this app is the worst part of my professional life

Rob Czarnecki

1 year ago

I've been a Property inspector for quite some time now, the biggest issue that I find with appfolio is... I'm going to doing an inspection and when I take pictures and they're supposed to be automatically uploaded to the file of the apartment and or the unit that I'm looking at. The pictures will literally vanish. You cannot find them anywhere on my phone. Or if it does try to upload the picture and can't, the word " retry" comes up almost every single time. Several times

Ashley Harris

1 year ago

I love that there is an app. It makes uploading inspection pictures so much easier!! I've been out on property and tenants would come up to ask questions and I can just whip out my phone and answer them real fast. Or if we are driving around the property and see something that we need to reach out to the tenant about, we can just send them a text right then and there. I love it! *edit 12/15/22* After newest update uploading pictures to inspection is super annoying.

Joel Schnall

1 year ago

Now charges a service fee for direct bank transfers, so there is no longer ANY payment option that doesn't include additional fees!! I've never seen ANY other company tack on a fee like this. Other places only charge if you pay by credit card! On top of that, they still bill management companies monthly to use their product. Corporate greed, plain and simple. Their software isn't even very good. Do not support these guys!

Darren Reyburn

2 years ago

As a contractor for a property mgmt. company, This app is very unuser friendly because, you have to sign in wich it does not allow you to do. Says there is no account associated with this email (yes it is). I do like that you can recieve and invoice work order all in one place. On the web you have to go through too many steps to see the notes, invoices, and or multiple work order contents. Very time consuming. This app has a lot of potential. Hopefully the right improvements will be made

Steven Davis

2 years ago

Starting yesterday I can no longer upload inspections through the app. When I click "new inspection" it goes to a new screen with some "offline inspection" with new choices and an error message about restarting the app, and loaded pictures don't go anywhere. The app was great and I use it every day for work in the field. Please fix the new inspection function on the app.