alkahraba
July 29, 2024
More About alkahraba
Application features:
• Account Management:
Manage and control all your accounts under a single ID (add/remove beneficiary, transfer ownership to the new owner)
• Consumption Monitoring:
Monitor your electricity consumption and compare it with similar customers; per hour, day, week, and month. Also, you can set a consumption limit with the ability to be notified when exceeded.
• Bill Payment:
You can review your bill details and pay easily via various methods.
• Customer Support:
You can now contact us via live chat to answer your queries and complete your requests, or through the virtual office service.
• Electrical Service Connection
You can now request a permanent or temporary service connection for your property and track the request status until completion.
Download the app now and start a new digital experience...
Latest Version
4.2.18
July 29, 2024
Saudi Electricity Co.
Finance
Android
2,975,579
Free
sa.com.se.alkahraba
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User Reviews
Chizz Kake
2 years ago
The previous app had more options like historical data but it's removed in update!! Shouldn't the update provide more facilities not take away previous ones. Second everytime i have to enter meter number like developer forgot to declare some variables 🤔. No graphs at all in this update.
Anas Nabulsi
1 year ago
Bad update, untolerablly slow, multiple bugs, some services screens take forever to load, feels like heavy UI and a lot of loading. Previous version was easier to use, much faster, and better UI.
Mama Ummi
1 year ago
Previous version was so easy to use. I am not able to sign into my account and when I try changing password, it shows error. Please help asap. Update: Okay So I have updated the app and now I cant sign in as it wont send me the OTP that its requesting. Also, for some reason, i paid my recent bill and got the thank you message and just after an hour, i get a new message that I need to pay my past dues?Im trying to connect through live chat but again its asking for an OTP.
Thamer Tarabzouni
1 year ago
When I tried to pay the bill by Visa, the app went to an endless loop. It's extremely bad. Pervious App was OK. Fix the issue please, you are charging very high, and customers deserve good service and quality app. Other service providers like communication provide award points for those who pay bills, you are not?!!!
Habib Ulla
10 months ago
Thank you for a good service. Thanks Huda
Rahul kumar
9 months ago
Very slow this application not for easy use.
Khamala Walekhwa
10 months ago
The services was extremely wonderful. I appreciate their services
Mahmoud Refaat
3 years ago
The last upgrade killed this app in terms of usability and functionality. If it works, why mess up with it? The previous version was great and easy to use. I don't know why do they keep doing this, over-complicating simple things. The major feature I miss is the ability to copy account number. Why would you remove that? Also statistics in the new version are almost invisible and hard to preview. Till they do something about these issues, it doesn't even deserve one star.
Habibulla Mohtisham
1 year ago
Need your attention an issue I am experiencing with the new version of the updated application After downloading and installing the latest version of the application, I encountered difficulties with the touch functionality. when attempting to make a payment by clicking on the relevant options, the touch featur also not working I request you to kindly Ensuring that the application operates smoothly is crucial for providing a satisfactory user experience to all customers.
M.A. Saleem
1 year ago
Useless doesn't work at all.. Even the website is most of the time down. This is the service that should be accessible 24/7
Yasser dali
10 months ago
Simple and Easy to use interface
Sami Idrees
1 year ago
After the latest update, you can not make a payment using the application. The application is useless. You can't click on any selected touch button.
Bader Alharbi
1 year ago
This app keeps crashing every time I want to use it. Why did you update it if you are not solving the crashing issue? By the way, the new version of the app is useless and very complicated to either pay or see your accounts. Your software team needs to get proper training at STC to learn how to build user friendly application. The sad thing is that we cannot change you with other providers because you are the only electricity company in Saudi Arabia. What a shame!!!
Ibra Hindi
1 year ago
Useless app. It keeps asking to login over & over. In addition to that, there's no information to view. Update is useless as well. Only guest option can be used for few inquiries
Salah “SyB” Bakharji
1 year ago
This app is useless and embarrassing to our only electric power provider. Remove it and fix all bugs before releasing it to the public. It hangs a lot.. not responsive. I tried to pay my bill but couldn't.. used tge web site.
S Se
10 months ago
Excellent service , very helpful staff
Imran Khalil
10 months ago
i have v good experience with tha office team and app. very cooperative staff.
Kashif Anjum
9 months ago
Too good to use. Also resolution for complaints are promptly solved.
Mr Raja
10 months ago
Really its excellent app. Yesterday i complaint by app, its unbelivable they took action within 15 min and sloved the problem.
Salem Aldawsari
1 year ago
it works with cellular connection, but no hope to work with WiFi, I've tried with multiple providers (stc, zain, mobily) didn't work. I suspect you collect private data without consent by forcing only cellular connection without obvious reason.
