Al Rajhi Takaful
May 10, 2025
More About Al Rajhi Takaful
- 24/7 access to your health and motor insurance policies.
- Exclusive to the app - information and tips to help you lead a healthy lifestyle on topics including nutrition and mindfulness
- The ability to buy new policies and renew existing ones
- Registering, making and tracking your claims
- Easy access to maps to locate your nearest branch
- Request a callback
- A secure platform featuring one-time passcode verification
- Helpful FAQs to provide you with essential answers to some of the most commonly asked questions
- View your policy table of benefits and limits and exclusions
- High levels of dedicated customer support, 24/7
Welcome to unrivalled insurance solutions
Al Rajhi Takaful is fully committed to providing you with first class, Shariah and SAMA compliant solutions that are fully aligned to the Kingdom’s 2030 Vision.
Al Rajhi Takaful’s aim is to protect all of our customers, while fulfilling their dreams, hopes and ambitions and at the same time spreading the use of Takaful within The KSA.
Competitive policies
Our policies provide customers with flexible, compliant insurance solutions that are backed by state-of-the art IT. Whether you choose motor or health policies, you’ll benefit from the support of a dedicated team of professional and experienced insurers who are always there for you, 24/7.
We pride ourselves on being the natural choice for you, your family and for all sections of Saudi Arabian society.
Our mission and values
We are fully-focused on providing our customers with reliable, affordable and first-class insurance solutions.
Our values:
● Shariah and SAMA compliant
● Saudi Family-oriented
● Customer Centric
● Trusted Business Partners
● One Team
SAMA - aligned to the principles of online insurance
Al Rajhi Takaful abide by The Saudi Arabian Monetary Authority (SAMA) - the governing body that regulates online insurance activities.
The Company is structured to be able to meet the challenges within the market, and we have the strength and expertise of highly motivated staff and a state-of-the-art information technology platform. The Company therefore is well-equipped to deliver on our promise of providing all customers with first-class services, as well as adding value to the Saudi economy.
Latest Version
4.0.1
May 10, 2025
AlRajhi Takaful
Finance
Android
558,381
Free
com.alrajhitakaful.dcp
Report a Problem
User Reviews
mohammed khalid
3 weeks ago
I cannot see my history I cannot see my history
khan Asad
2 months ago
Approvals rejected with no reasons are showing in this application. They think its not necessary for patients being informed for rejection detail.
Ishfaq Ahmad
3 years ago
Very bad application as when ever I tried to login with correct feedback, it is giving me an error and ID and Mobile Number is not correct etc.
imran s
2 years ago
Poor service and no one response this app also useless no any proper options to contact if we call on customer service no one answer just deducting the amount after renewing the insurance and there is no any insurance just west of money and time
Shadman Akbar
1 year ago
Very Bad App...You cam ecen see your policies....Cannot make a Claim , takes long long time in opening the diffrenent pages....Pathatic app need to be updated and should be made better....If one cannot make a claim then what that app is about?
Waqar Ahmad
4 years ago
While checking the pre authorization status, it's giving error message service not available already sent email 2 days back , Issue has been resolved effectively , it's showing now,
anoopms kilimanoor
1 year ago
Very bad service.App and website not user friendly.can't file claim. I tried both and showing errors.customer care also can't provide better service I called them they told me to go to the branch.please stop ur site and app...wasting time.i lost my whole day to submit a claim still not done.
Mohammad Idris Ahmed
2 years ago
Worst app, i can't submit claim .giving error while submitting new claim it's telling bank name required even after entering bank name.tried so long but no success. Worst experience.
Mohammed Al Zaben
1 year ago
It is not user friendly! The search and filtration is very limited, sometimes it takes long time to get the OTP. The rate is for the App not insurance service.
Muhammad Naveed
3 weeks ago
not showing my health insurance details now
lite zquad
1 month ago
No use Can't register a claim insurance through the app
Waseem Khan
1 year ago
This app is garbage. First problem no ption to choose the car insurance type.. just showing third party option only.. secondly I am trying to get a call from support & keep getting a single message i.e. service is not available please try later. How much later bro till qeyamah? And the chat option is the worst service a company like alrajhi can have. Over all very pathetic experience.
Ibraheem Altamimi
11 months ago
Super bad experience. Slow, not functioning properly. The map is full of pharmacies with an extremely stupid filters and search bar. I tried to fill the contact us form and it failed to submit too!
Numan Bin Faruk (نعمان بن فاروق)
3 months ago
health insurance are very bad service... I don't recommend it.. also for approvals take a very long time 😡
Mohamed Mokhtar
4 months ago
Very bad application experience I can't send a medical claim due to Incorrect IBAN number , however I have done it several times and it's correct
Muaaz Uddin
1 year ago
Very pathetic helpline service. I have an emergency case in hospital and whenever i call and select english language, and select talk to customer service, always arabic agent attends the call. I ask him/her to transfer it to any English speaking agent, he says call back and select English. I tell him i selected English, they say call again. I am very fed up with this. Please correct the error. I complait to your agents many times but no result come.
Imran Ul Haq
2 years ago
A very good application after recent updates. It shows the approved centers/hospitals and the amount remaining for each member/dependent. One improvement they should do is to show details about the amount used and the place where it was used in the "Pre Authorization" screen.
Hasan Mohamed
3 years ago
While login after entering username and password, am receiving OTP but app was in same username and password screen not asking to enter OTP Yes dear still it was same, I cleared app dada , catch, uninstalled app, finally reinstalled app, still same. (Android 11) . Receiving OTP but still it was in login screen.
Warda Al Olofi
2 years ago
It's one of the worst insurance companies I have ever dealt with. I made insurance coverage request for my daughters visit visa extension purpose, they took my money & never provided me with the the policy copies nor refund my money, despite the several calls and emails sent to sort this matter out, but unfortunately all in vain. Extremely poor service and no integrity..
amro nofal
1 month ago
Totally useless app , cannot track the claims Customer service never helped
