ADT Control ®
June 15, 2024
More About ADT Control ®
We live in an age when we expect great technology – think of the Internet of Things – to make our lives easier and better. The ADT Control app builds on that notion to create a smarter security and automation system. Let’s call it The Security of Things.
ADT Control offers a seamless transition from at-home or at-work, to mobile smart security and automation. It extends the functionality of your ADT Command smart home or business security system, and puts it in the palm of your hand – virtually anywhere you go around the world. It goes beyond protecting what matters most to you, and delivers really smart security for your home or business.
How the ADT Control app puts you in command of your smart security and automation:
• Arm or disarm your home or business security from virtually anywhere.
• Control your lights so your home or business always looks occupied.
• Lock or unlock your doors remotely to let in contractors, visitors or the dog walker.
• Receive alerts when your system status changes or a door is unlocked, such as when your kids arrive home or your manager gets to work. Then view live video to check in on them.
• Adjust your smart thermostat to make everyone comfortable and even potentially lower your energy expenses.
Create Scenes and Schedules to bring it all together!
Using the ADT Control app, you can create scenes and schedules that give you the ultimate one-touch control of your smart home or business security and automation:
• Set up automations for leaving or arriving to your home or business.
• Create a vacation Scene that turns on different lights at different times, turns the TV or radio on and off, and generally makes it look like you’re home when you’re away.
• Adjust your system for different times of day so your security, lighting, temperature and other smart features are at the perfect settings, at the right time.
Latest Version
5.2.2
June 15, 2024
ADT LLC
Travel & Local
Android
1,964,736
Free
com.adt.adtcontrolalarm
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User Reviews
Simone
1 year ago
This app is okay for some features then not so good on other features. Arming and disarming - Great. Viewing cameras when and alert for motion detected - Not very good. The timing for that feature is very slow. By the time you get the alert - whatever is happening or happened - about 8 mins has passed. That's frustrating. Doorbell alert - Good. ADT wants to claim its my internet. But nope, I don't think so. I am contemplating looking at another company.
Greg
1 year ago
Like the app overall. One improvement needed is when arming my home security system remotely, there should be a popup indicating an open sensor such as a door or window open. The touchscreen on the wall has the pop-up, but the app does not. This allows the user to inadvertently arm the system without realizing a door or window has been left open. Regarding this issue I believe the app is not user friendly. It should be synced with the touchscreen, allowing for a pop-up showing an open sensor.
Kyle Slaughter
8 months ago
Our house was shot and the camera didn't trigger or catch anything, and no it was not due to the settings we had it set to record in the area the shooter left. We called in and were told it wasn't recorded because we needed to upgrade or it was our fault. It was installed a year and everything worked fine for 10 months then quit before we needed it most. The shooter s hasn't been caught because of it! We are moving and ADT isn't coming with us. Very Disappointed
Jerry Strange
7 months ago
For you ADT users, it's a great app. All of your controls are right at your fingertips. I haven't used the wall panel controls since. I can arm/disarm our system anytime day/night from anywhere in the home or outside! It's great when you leave home unattended and then return by disarming the system from my car! Just wish they would change the voice that talks when you disarm the system. It's so annoying. I can override it at night when I set it, but when disarming, it's time for change!
Diandra Johnson
7 months ago
It works when I need it to, it does what I program it to do. There are only two issues. The first is that occasionally it gives me a notification that the panel is not connected to my phone, but even that doesn't hinder the operation and I can still turn alarm on/off with my phone. The second issue is that I can not upload photos to the background of the panel display.
D Jennings
5 months ago
Such a poor password reset system that takes you to a Brinks site that doesn't allow you to reset the password. I'm beyond frustrated and annoyed Update: I e-mailed Alwaysthere@ADT as suggested and they responded in a timely manner telling me to use the forgot password link under the sign in information. I'm disappointed that my service went up $5 per month and when I reach out for assistance, there is no troubleshooting done at all.
Doreen Guerrero
6 months ago
What is going on with that app it no longer notifies me of anything now and I don't get any text messages either, what is the point of having a security system if it doesn't alert you if things going on and it doesn't record everything either??? I used to get a notification and picture Everytime someone would walk up my driveway. I was willing to accept the fact that my other camera wasn't always gonna work but now it's like useless!
Ian Legend Olson Bass
7 months ago
Since my last comment was removed, here is a repost. Having had 3 DIFFERENT security systems between my home, and business ADT has proven to be the most unreliable, as well as least user friendly. I will never use ADT again. I absolutely had my fill over having to reset, and re-sync my devices because the software is marginal at best. Yet all the independent oversea equipment, and applications I have has better picture quality, works everytime, and was much cheaper. Lesson learned.
Kevin D. (KD)
7 months ago
More ADT crapware. App does nothing. Can't see my ADT system nor "control" it. Update: After a lengthy call with ADT it sort of works but with obvious glitches. Motion detector activation usually doesn't appear in alarm events, for example. Sometimes... but not always. Seems glitchy for an alarm app. Feb24. Worse than ever. Widgets are nonfunctional. ADT is happily enshittifying everything. I plan to cancel.
Shannon Wallace
4 months ago
I realized recently that the chime on the alarm panel doesn't sound off and I don't get a notification when the "Quick Exit" button is activated and the front door is opened immediately after. There needs to be some kind of alarm triggered when someone uses the "Quick Exit" button on the alarm panel. Particularly if the front door is opened after the "Quick Exit" button is activated. I hope this is a good explanation.
Adam Schnopp
6 months ago
The app is OK at best, but the features do not work, and service provided us awful. They make claim that services will work, but my cameras have not worked as advertised since day 1 of service. They should record longer times frames, but there is no option for control. We have attempted to communicate this, but nothing was ever done, and service is not cheap. 10 out of 10 would NOT recommend. They state 1 min records but it would only record 32-36 seconds then cuts out and will not record more.
Phil Potter
5 months ago
There are chinks in the armor of this system. It's quite late alerting us of cars in our drive. Someone could be at my door by the time I get an alert. Conversely, we get alerts all night long of Vehicle seen when there was nothing but bugs. The front doorbell audio frequently pulsates off and on rendering a conversation impossible. Lastly, if power goes out the system goes to Unarmed. It's better than nothing. Setting off smoke alarms renders a quick response from ADT, not so much door alarms.
Derrick Morrow
6 months ago
I only give it 3 stars because it works well. Only a third of the time. The Times it doesn't work well is when it just clocks and says it times out. If you're looking at one of the cameras and you leave that camera and go to another camera , you can't go back to the original camera without it freezing and saying it timed out without closing the entire app out and then reopening it.
David Laurie
5 months ago
Had this App for over a year and for the most part it has been working great. However the past month it has been doing something odd. At approx. 10:15 pm the Thermostat will stop following its schedule and the temp changes to 82deg, which gets hard to sleep (Florida). To correct I stop schedule then start schedule. Its good to go until the next night. I have tried to find information on this, but so far have no luck.
A F
5 months ago
Several sensors fall off or don't work. Camera doesn't always capture movement. Someone was literally standing on front porch and there is no video recording of it. Takes forever to load video if I want to switch views so the person is gone by the time it actually loads. Now the front doorbell camera sound has stopped working so I can't even hear or communicate with anyone at the door. Can't wait for the contract to be up. Horrible system!!
Stacey Macias
5 months ago
The cameras and alerts are super delayed when they choose to work. The app doesn't allow you to delete a large number of clips at once, so you have to delete one at a time. Several of the sensors stopped working or fell off the windows, and the app doesn't provide for a service request other than calling the 800 number. It would be helpful to have a chat system that allows you to schedule a maintenance appointment, especially if you are paying additional money for free maintenance checks.
Ramona Lione
7 months ago
The basic arm stay/arm away/disarm function are incredibly easy to use, that's great! But there are a number of situations, such as adding a guest user, or setting up an automated on/off schedule, that can only be done on a computer or on the keypad, but not by cell phone, which is incredibly frustrating. It's really only a partially functional app.
Stephanie Tanner
4 months ago
Please update the app. It constantly doesn't work properly, and it's frustrating. This is a constant theme in the reviews. The app doesn't work properly, and I am only seeing I am sorry responses but no solution to fix the issues. The app chooses when it will open and when it will not open, when it will show me my cameras and when it won't! Update your APP!
Naomi Harris
5 months ago
App doesn't work or either the system doesn't work well. I set rules for arming the panel at a specific time and it either doesn't do it or does it late. Three or four days now and it has only worked once and it came on late. Adt needs to do a better job with managing this especially when you have people with video requirements. We have to flip between two different apps constantly and the adt app isn't efficient.
William Bacon
3 months ago
At the end of my contract, I will be going with another company. This is the worst app and system I have ever had in a home. The app and system itself don't work well. The system is constantly out of sync, and the rules I set either don't work or work intermittently. I constantly have to reset the system because cameras I have in the back and front of the home quit working, and it has nothing to do with wifi wifi connection. They just quit working.
