ACKO Insurance
September 19, 2024
More About ACKO Insurance
What you get with the ACKO app
• Insurance for your ride: Bike or Car
• Health insurance for your family
• Corporate health insurance
• Commission-free plans at incredibly low premiums
• Paperless insurance experience
• Exclusive discounts on insurance
• Manage your policy on the go
• Get instant one-tap renewal
• Experience smooth claims processing. Tap-upload-done!
• Get insurance quotes in seconds
With ACKO, you don’t get
• The nostalgic smell of paper, because we have paperless everything
• The chance to connect with strangers and talk for hours about where your claim is stuck, because all our processes are automated. Sorry. :)
Why ACKO is trustworthy
✓ 7.5 Cr+ happy customers.
✓ 4.6/5 Star Google rating.
✓ 400 Cr+ claims settled.
What is special about ACKO?
Our team is obsessed with making insurance super simple. We offer:
Low-cost premiums
We focus on selling insurance directly to our customers. This helps us save commission costs and pass savings as discounts.
Claims service you’ll love
Minor damage to the car? Get instant claim settlement. Major damage? Give us a call, and we’ll pick up your car, get it repaired, and bring it back to you within 3 days. You’ll also get step-by-step updates on your claims for Bike, Car, and Health Insurance, so you don’t have to sit and wonder what’s going on.
Insurance made easy
Whether you want to buy insurance for your motorbike, renew car insurance, or purchase health insurance plans, this app will help you to do it all.
Get free insurance quotes
Get Car, Bike and Health Insurance quotes on the app for free. For example, you can calculate your car insurance premium within 60 seconds to compare plans.
Purchase vehicle insurance quickly
Enter details. Get exclusive quotes. Make the payment. Receive your motor insurance policy instantly! Also, access your auto insurance policy document, edit details, and check the policy status.
Buy health insurance online easily
Check health insurance quotes, choose your preferred plan, and buy health insurance for you and your family. You can use the app to buy Arogya Sanjeevani and ACKO Standard Health Insurance Policy.
Health insurance for employees
Avail all the insurance and health benefits of your Employee Group Health Insurance — get free doctor consultation, track your fitness & earn rewards, book lab tests, and order medicines from the app!
Access/edit/claim partner policies
If you have purchased insurance policies via our partners, you can access, edit, and raise a claim using the app. This is also applicable in the case of insurance policies for mobile/electronics/appliances.
Do more with ACKO
• Know your car’s resale value.
• Get daily fuel prices.
• Search for nearby EV chargers.
• Find PUC centres nearby.
• Find mobile repair centres near you.
• Track pending traffic challans.
Got questions?
For more details on insurance, please visit www.acko.com. If you have any questions, please write to us at [email protected] or give us a call on 1860 266 2256.
IRDAI Registration No: 157 | Acko General Insurance Ltd.
Registered office - #36/5, Hustlehub One East, 27th Main Rd, Sector 2, HSR Layout, Bengaluru 560102
Disclaimer
The non-insurance services are facilitated and serviced by ACKO Tech and in no way affiliated to the insurance products & services owned or offered by ACKO GI. Read more: https://www.acko.com/terms-and-conditions/app-store-terms/
Latest Version
9.2.3
September 19, 2024
Acko Technology & Services Private Limited
Finance
Android
9,477,900
Free
com.acko.android
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User Reviews
Bidya Sagar Boruah
8 months ago
Dear Team, I am extremely dissatisfied with the service provided. My scooter insurance has been canceled without any notice, despite payment and issuance of the policy six months ago. I have not received any emails or calls regarding this matter. Today, when I logged into the app to check and renew my car insurance, I was shocked to find that my scooter policy was not visible, even in the "canceled" section. It's as if the policy never existed.
Jekin Ghagada
10 months ago
See, I wasted 15/- for traveling insurance... joke part if traveling is canceled by operator there is no claim.🙄 Need more on that.. For curiosity, I pressed the button for the loss of luggage (max5000 claim). The customer has to submit - FIR can be understood - proof of ownership 😂 - device purchase invoice It's a big door to escape from claim
Vimal Bhut
8 months ago
I have done claim and provided all the required documents but then they are telling each done new documents For 10 days that also I have provided but then also they closed my claim worst app for insurance.
Akash Singh Bisht
8 months ago
Quite a shameful act from ACKO. While buying health insurance if the insurance is not available at my pincode which can be verified at the starting itself. But ACKO chose to take all of my data first hand and in the end says I am not eligible currently for the insurance. Superb.
ramesh yadav
8 months ago
Suggestion not to insurance your vehicle with acko. It's very difficult to reach acko team once you raised claim. Call scheduled option is there but not one response you will get a text message that your call is reschedule that's it.If you write mail there also no response. They will not provide any contact number. Worst service by Acko team.
salim malik
8 months ago
Very bad Experience with acko insurance 2 days west and Reject our car policy without any actual reason. No damages in my car, all documents are completely. Not recieved my payment, talk to customer care executive say payment refund 7 working days.
Vivek Dhanania
8 months ago
I am sorry but I would avoid these sort of Companies. While taking a new policy everything is evaluated over phone. Based on your phone evaluation the first thing they do is increase your Premium for some reason or other. Then they may also reject your proposal just on the basis of phone evaluation. Just imagine what will they do when you need actual claim. Pathetic
Vikas Bhatia
7 months ago
I am so glad to see the reviews of the other people who have posted terrible reviews about the app. Its so disheartening to see most of the companies in India are manuevering the rule book so run away with the people money without getting into soup. Spicejet, Policy Bazaar & many others are to name. Uninstall the app. Will never give 1rs to such scam companies.
Dilip Verma
7 months ago
Simple & easy renewal process. Clean interface for easy navigation.
guru gowdar
7 months ago
Acko is still not ready with challan payment online but it's forcing user to install the app, called customer care as I was getting error in the payment page & found the feature itself is not ready. Please focus on quality service. Uninstalling the app with a disappointment.
Sesh Nath
8 months ago
This is the 2nd year of my relationship with Acko. Unfortunately, I had a minor accident with my car and had to claim insurance. The entire process was so smooth and pleasant. Completely technology driven and ease to use transparent process. I am very impressed with the process and people.
bhavesh pandey
7 months ago
Very bad experience, as I had an accident which was addressed 3 days later. They took my car with them after 5 days and when they brought back my car again, it was having severe scratches on my door panel. They promised me that they will paint the whole door panel but are now telling that they painted the patch with scratches and won't be painting the whole panel.... The coordinator mohommad awaiz is not at all coordinating with things... Never expected this from acko
Rama Ch
7 months ago
Unfortunely not a good experience with acko. They need one month for repair ( & it's not major work). No response or update on the issue. Every time need to visit personally to get update.
Shubham Verma
7 months ago
The acko app is a trash ,it couldn't show the bike insurance, while i am searching it shows "we are working hard to expand our coverage and will let you know when we're ready"and they show there high rated comments only in play store.
Sunny Kumar Singh
8 months ago
While I have been using Acko for along time and have been generally happy with their claim processes and other interactions. However the current claim interaction has been completely different from the usual experience. They are so so delayed and I have to keep on constantly following up for status update. Their internal processes are very slow as they are yet to provide me with RC cancellation request letter for a claim which has been identified as a total loss for over a month.
Ajit G
9 months ago
it is soooo easy to buy Acko insurance but when it comes to claims it is soooooo sooooo difficult to claim (ACKTR11872-C09) when incident happened. Everything has to be done on app but there is absolutely no transperancy.. no trace about previously raised claimed, no email communication. Its all so hidden and secret.
Praveen (PK)
7 months ago
It's irritating, so many pop ups, calling, emails. once policy renewed you should stop pop ups and automated calls, inspite of renewing for 3 years, still getting alerts and SMS saying policy has expired, hopeless
Alex George
8 months ago
Aap is good, but the service of Acko is very poor. I have taken a platinum health policy with no waiting period. When I requested for a cashless hospitilisation, they started asking a lot of documents. I asked them why you are asking additional documents, if I am covered for all illness from day one including existing illness. Then they approved the cashless two days after my discharge. So I was forced to make a reimbursement claim.
Ratheesh K.R
8 months ago
This is a pathetic app. I am not even able to add my car policy into the app. While adding the car using registration number, it shows message which says " something went wrong". Pathetic app. I have even sent an email with screenshot to get this added but no use.
Kapil Ahuja
8 months ago
Everytime you go to the app and click on Acko drive, you get harassed by calls for the next 1 month. Can't browse the app in peace without getting unwarranted calls. No option but to avoid using app to avoid harrasment. Same for insurance. Requested multiple times to take me off the calling list but they say you used the app and you will get these calls. Don't understand the purpose of calling daily for a month and listening to the same information.
