A Google user
6 years ago
apps are ok, makes learning fun, but from my Samsung galaxy 9, or my iPad. it glitches it let's me delete an account then I try to set up a new one and it shuts off ( closes the app). then when I re open the app it won't let me finish making the avatar, and I can't delete the old one to make a new one on the account, there is no option. trying to set it up is more work than having your child play with it. not worth it.
A Google user
5 years ago
Honestly didn't even get to use it. The app is "free" but when you open it you have to sign up for 30 day free subscription and reading into it will automatically renew each month unless you unsubscribe and charge you. I was disappointed and after searching I didn't find anywhere in print that the subscription would cost money. I'm sure it's really great but I can't spend extra money on apps. I just feel it's a bit misleading.
A Google user
6 years ago
I installed the app on my phone to see what was available for my daughter when she is old enough to navigate the app and immediately realized the app is completely locked down unless you sign up for their subscription service. I figured I would have to pay for advanced features or individual lesson packs, but would have the opportunity to look at the cirriculum and how its organized before I made a decision. Nope. They want that commitment to the subscription before you do anything. The "one month free" requires a credit card number to get started. No thanks. I will just use the handmedown leapfrog stuff my mom gave me.
A Google user
5 years ago
Cancelled our subscription. The content is great, Unfortunately, the app ran so slow and poorly, that I found my child becoming disinterested while waiting for the next activity to load. We tried logging on from all of our devices both new and older. We also tried from our computer, and using both wifi and LTE connections. The results were always the same. This is what led to our cancellation. For what the content is, it should be running much faster. Especially on brand new devices.
Krystle Dawes
1 year ago
Usually reliable, but lately I've been noticing more and more issues with the application. like the coloring pages no longer function. we tried switching to the computer versions and they constantly keep crashing on more than one computer. Kinda anoying. Fills its need for the most part. I'm glad we didn't do the subscription at full price.
A Google user
6 years ago
It's a nice app but hopelessly buggy and slow and its not my device causing the problems. I'm constantly having to restart the program for my daughter because it freezes. Look at the reviews and you'll see this is a common complaint and it has been for years. Don't tell me to just get in contact with you, ABCMouse. This will only get fixed by hiring better programmers. edit: lowering review even further. Unbelievably buggy, freezes constantly. This level of junky programming is unacceptable.
A Google user
6 years ago
The app seems to freeze a bit which makes it annoying for my 3 yr old. she either just stops or every few min says its frozen and I have to close the app and completely restart it. Other than freezing I've noticed some things that look like they are part of the app send you to download another. I'm not sure if that's just because of how my daughter got to it or if it's just open somewhere in the app. Love the app over all it has helped with preschool and its helping my 2nd grader a little bit too
A Google user
6 years ago
Listed as "#7 top free." Took a long time to load and then took me straight to a menu to register to try the first month free, then subscribe. There are no games available to just click and play. Free apps should be free with options to buy extras if needed. I don't mind paying for educational materials, but this is misleading and immediately turned me off.
A Google user
6 years ago
The app is great for kids, cute and educational, able to keep me 3yr olds attention. Unfortunately the app is too slow when moving from one area to another, and often freezes up. I have to shut it down and reopen it several times when she plays because it freezes so often. I didn't expect an app that you have to pay for to have so many bugs in it. I just bought a new phone, so I'm sure its the app having issues, not my phone
A Google user
5 years ago
Cancelled during the trial period primarily because the app runs very slowly (can take up to 30 seconds between screens, at which point my toddler loses interest or gets frustrated). Some activities wouldn't work properly and had to be restarted. Even at the discounted subscription price, I just didn't think that the content was worth it. That, plus the fact that you are bombarded with requests to upgrade just made ABC Mouse feel like a money grab. There are free apps that are better!
A Google user
6 years ago
One word to describe this app - GLITCHY! You know it's bad when your toddler wants to throw the device because of so many app bugs (and so do i). Tried the app feedback site, but it is pointless since I have this app on different devices - and it performs the same on each platform. The biggest glitch I hate is when he has completed an activity, but it doesn't go back to start another one. It stays on it forever until we have to close it out. This is now an everyday thing. Uninstalling and reinstalling doesn't help at all. This app feels like its underdeveloped.
Bria B.
1 year ago
Good learning app BUT I have 2 issues with it. 1. You cannot block access to the (gerbil, pet, and aquarium) my kid won't do the curriculum and only wants those. Annoying since I'm paying for him to learn more not play with a pet. 2. You can go backwards on your progress map, which just means he can continuously redo the ones he find easier without challenging himself.
A Google user
5 years ago
Overall this is a grand educational app. One and only one problem I continually have is the book reading. Every time a book is read, at the finish the app hangs and will not progress past that point. you can back up and have it read it again, but it will not allow progression. I have tried every angle around the problem I could find. back up, try to step past it, go through the classroom, complete exit and shutdown. The shut down works but i have to stop the schooling for a bit to let it clear.
A Google user
6 years ago
I absolutely USED to love, love this app. until the update. We've tried experimenting with and getting used to it. The more we use it, the more it looks like many options are missing. My child used to like to color both the boy and girl pictures; listen to boy and girl books. This is no longer available. She used to listen to the different fun environment info & sometimes do the quiz after. That is no longer an option. The app has never been left hand friendly, but we've gotten used to it. Now it's not even child friendly.
A Google user
6 years ago
The program is great, but the app is horrible. They made it so complex and built it so poorly that it's very difficult to navigate, it loads terribly slowly, and it often freezes or some aspects don't work. There is no "home" button within activities, so you have to go through possibly dozens of slowly loading pages to get to what you want. I'm considering getting a refund. (The app is free but the service is not, and if the app doesn't work then the program is useless).
Alexis Upton
3 years ago
I love the idea of this, it really does teach my kids so much. However, it is incredibly buggy. It freezes often and just causes frustration. I use it on 2 different tablets, both with the proper system requirements and supposedly compatible. It's even worse because it is something I pay for yet only works about half the time. We are in an incredible age of technology, it really should work better.
A Google user
6 years ago
**Edit: still taking money after we discontinued use** We like this program but there are issues. If this program was free I'd simply delete it, but I have paid in advance and I'm sure it's nonrefundable so I hope these issues are resolved sooner than later. The app will open or will close randomly. Certain areas of the app will keep buffering, sometimes it will load after multiple attempts or reopening of the app if it loads at all. It is frustrating for me and the children. Fix it, we haven't paid for something that works only sometimes
A Google user
5 years ago
This app has the potential to be an amazing resource for teaching preschool aged kids using fun and engaging games. Unfortunately, the app rarely works. We have tried repeatedly to open the app, both on a tablet and on a smartphone, and every time it has frozen and doesn't allow us to get to "my learning path". At other times it will randomly redirect us back to the login page. It is so frustrating!
A Google user
5 years ago
I usually don't write reviews but man has this experience been frustrating! I signed up for ABCmouse due to the corona virus to get the kids learning something while they're at home quarantining and it has been a nightmare! The main issue is that the app consistently freezes. No matter what! I have to close the app and reopen to get it working again and then sure enough, they tap on something and... You guessed it. Frozen again! Not sure if you understand exactly how frustrating it is to have a 3 and a 5 year coming to you every 5 minutes screaming "It's not working again!" especially when you yourself are working from home or in a meeting. I'm definitely not continuing my subscription and would advise anybody else to look elsewhere until they get some solid developers on their app.
Christina peter
1 year ago
So far so good. We did a 1 mo. free trial, and then it was $12.99 monthly. After another good month of my 2 kids enjoying this (3.5 and 6) I decided to committ to the annual plan they had a deal running and I paid I think around $45 for the full year. Good deal. There is an option to be able to get more feedback on their progress for an additional fee but it's not necessary for us and easy to skip. Easy for my kids to navigate and use. No problems thus far. 👌