1800 Contacts - Lens Store
September 29, 2024
More About 1800 Contacts - Lens Store
We have millions of contact lenses in stock and ready to ship. Theyâre the same contacts your doctor prescribed but they cost less and you donât have to go into a doctorâs office to buy them. Same Prescription. Better Experience. â˘
SUPER SIMPLE ORDERING
Ordering for the first time? Enter your prescription information or simply scan the lens box to import your prescription. Done. Ordered with us before? Re-order in three simple taps. (Pssst. Protip: Get faster shipping when you upload a picture of your paper prescription.)
RENEW YOUR PRESCRIPTION WITH EXPRESSEXAMâ˘
Tired of paying for an exam every year just to get the same prescription? Want to skip the trip to the doctorâs office? Use our app to take a quick vision exam with ExpressExam. A board-certified eye doctor will issue a new prescription within a couple of hours.
FIND THE CONTACTS THAT WORK BEST FOR YOU
With ExpressExam you can receive multiple prescriptions so you can find the contacts that work best for your eyes, lifestyle, and budget. Try something new. Returns and exchanges are free â including shipping.
DONâT LEAVE MONEY ON THE TABLE
Weâve partnered with major vision insurance companies so we can quickly find and apply your benefits when you order from the app.
MANAGE YOUR SUBSCRIPTION
If youâve subscribed you can easily manage your orders: snooze, cancel, update a prescription, etc.
OUR GAJILLION PERCENT PROMISE
(Because â100% satisfaction guaranteedâ doesnât cut it.)
⢠Free shipping and returns? Always.
⢠Tear a lens? We'll replace it for free.
⢠Still have contacts from your old prescription? We'll exchange them for free.
⢠Find a lower price? Weâll beat it.
⢠And the best customer service in the industryâŚ
WEâRE AVAILABLE TO HELP 24/7
Call, email, or text us right from the app. Youâll receive a prompt reply from a real, live person with an adorable Utah accent who really wants to help you. (NOTE: You only get the adorable accent if you call).
Yup. Downloading the 1-800 Contacts app could be the best choice you make today.
PRIVACY
In order to provide great features, and to continually make the app better, some privacy-related data may be collected. Specifically, we request your location if you take our ExpressExam (since itâs only available in certain states), or when searching for your doctor. ExpressExam also needs to use your camera and microphone so we can verify you are reading the letters from an eye chart correctly. Any time we need to access this data, we make sure to request your permission first! In addition, you can choose to send us a photo of your prescription as a convenience. If you choose to enter your purchase information, we will save it so that you donât have to re-enter it again. We also support Apple Pay! We only keep the purchase history of products you buy from us -- we donât have access to any other purchase information. These features are all optional and you donât need to give the app access to them if you are not comfortable doing so. We value your privacy.
Latest Version
10.7.8
September 29, 2024
1-800 CONTACTS
IT Tools
Android
1,539,429
Free
com.contacts1800.ecomapp
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User Reviews
A Google user
4 years ago
Eye exam is pretty rudementary but convenient for people who haven't changed prescriptions for an extended period -- and life saving when your health insurance doesn't cover eye exams. The app is a little confusing for me to navigate personally but I've figured it out, and customer service was pleasant.
A Google user
4 years ago
Everything is excellent, except I wish the request for a picture of the prescription could either be the first big thing on the screen thanking for the order placed or we could have the option of taking a picture of the prescription before placing the order. I lost a month of contact use and had to wear only glasses because I didn't realize I'd neglected to send the prescription. Yes operator error on my part, but hopefully this fix will make it completely intuitive. Thank you!
Jaime Graves
2 years ago
App was terrible to navigate. Used web browser, just as bad. Found it very difficult to place an order, save a reciept, and locate the out of network form. Edit: Tried ordering again...this is the second order they decided to change without contacting me. Be careful if you have unique orders, they obviously can't process those and change it without permission.
A Google user
5 years ago
This app was very easy to use and it made finding and ordering contacts an easy process! One flaw is that I couldn't zoom in on the picture of the box of the contacts to make sure it was the right one, I couldn't see the tiny lettering and it wasn't in the title, so it took me a while to realize I'd found the correct contacts. However, searching, selecting, ordering, paying, and adding your prescription is an easy process!
Jason Breininger
3 years ago
I actually love this app lol. I barely review anything ever but this one is just too convenient. You can either upload your prescription from your doc or they do an express eye exam which is pretty darn accurate. I dont know if it's technically more expensive than going to an optometrist but it's way more convenient and for that, I'll happily pay 35 bucks for contacts.
Ja Prince
2 years ago
Great app, or at least it used to be. Not sure when it was updated, but lost Lens Gauge on this app. I used it to keep track, although I somewhat know upstairs, I have forgotten a time or two. Now it's no longer an option on Android. I have access to iOS and it's there on that app. Other than that, great for ordering new lenses quickly.
A Google user
5 years ago
I think the app is really convenient and remembers your pay information so you can just click on a quick button to reorder. However they do take advantage of long time customers by jacking up the price of your contacts over time. I never checked other retailers prices before because of the convenience of the app but once they raised my contacts by $20 I got very suspicious. Turns out I had been overpaying for years now by hundreds of dollars so be wary.
Jen Velazquez
3 years ago
Super Convenient and User Friendly! At the click of a button I'm able to order my contacts. The most impressive by far, is the quick and easy eye exam/scan feature! It helps avoid the hassle of booking redundant appointments with my Dr. and having to leave the comfort of home. This app is a huge game changer! Contacts always arrive at lightning fast speed (even with free shipping) which is AWESOME!
A Google user
5 years ago
It could be an excellent app if it weren't for connectivity issues. I had to try several times to order (no other device nor app had issues with our network and other networks the 4 times I tried). The express exam was cool, though. I loved not having to go to my doctor's as my prescription hasn't changed in 5 years. So, thank you for that! If you get the network issues corrected, I'll change my rating to 5 stars.
Keri
3 years ago
Super easy to navigate and they did an eye test virtually for me because I didn't have a recent prescription. I only gave it four stars because when I went to reorder they automatically selected daily lenses(which I have never used) that would have cost 700 versus my normal ones that are 70 a box. I'm assuming they're trying to promote it or something but with one click to pay options since my card was saved and Google pay is also an option I imagine some people have gotten an upsetting surprise
A Google user
5 years ago
It was super fast, super convenient and just a tad cheaper than all other quotes that I had gotten for my very strong prescription right lenses. **UPDATE** Used the app to purchase, recieved an email saying couldn't ship until my script was verified, which I had already done. So signed up for texts and was able to get help with that via text. Also, the app wasn't appearing in my widgets, it is still running in the background though. So uninstall it as soon as you are done ordering. :)
Tasha J
2 years ago
Ordering with the app is ridiculously easy! I almost wasn't sure I'd completed my order the 1st time I used it because it was so fast! I've been a customer for 17 years, & this company is fantastic - always has great customer service. The lens gauge to remind you when to change them was an awesome feature, but got removed in an update. We asked them to bring it back, & not only did they do that, they also replied to our reviews. Thank you - because of you, we can all see better!
A Google user
5 years ago
Easy to use, just be careful on the last step you click "subscribe" to their auto shipping it submits your order immediately without allowing you to review or edit, so not to happy đ¤¨! Plus it said that if I downloaded the app. It would give me free shipping well that didn't happen, it charged me $19.99 us dollars to ship. I will contact the company, regarding that fee.
Justin Anderson
1 year ago
This is one of the worst apps I have ever used. It hangs on the loading screen and then gives me an error message about losing connection and telling me to restart the app. I repeat this multiple times, then uninstall and reinstall and it FINALLY loads after an agonizing wait on the splash screen. I get as far as scanning my prescription... When I come back to the app after scanning the prescription I get the same dialog. I can't dismiss the dialog or use the bank button. I have to start over.
A Google user
5 years ago
This app couldn't have been simpler to use. This was my first use and I had a question about entering my prescription manually, so I called. My wait was very short for a kind, helpful representative whose first language seemed to be English! I went back to placing my order, which I completed quickly and easily. We'll see how the service goes, but one experience with the app was great.
A Google user
4 years ago
App is good for ordering your contacts, but that is it. Lens gauge is broken, just reinstalled and now it doesn't count down at all. I had reinstalled because it didn't ever notify me when it was time to change my contacts, as someone who wears their contacts for 30 days, this was the most useful feature of the app, which now doesn't work.
A Google user
4 years ago
Quick and Painless. I really thought that finding the new transition lenses would take a lot of research, but instead 1 800 was quick on the uptake and I even got a hefty discount for buying in bulk. The app definitely sped up the already relatively hassle-free experience. The slowest part is waiting approximately 24 hrs to verify a prescription, which makes sense.
Robert A.D. Evans
3 years ago
Every once in a while a contact tears in the first few days. On occasions an entire box of contacts has done it. Proclear was difficult to deal with and the local vision office was horrible. 1800 made it right again and has been a pleasure to work with over the years. The new eye exam through the app is great.
Donald Riegler
5 months ago
Excellent and flawless. Love the app and the service. Very convenient and not too pushy about reordering. Just right. Also an important note. My luggage was stolen and lost my contacts while traveling. I called 1800 Contacts just to reorder. When I mentioned my contacts were stolen, they priority shipped a 6 months supply for free! I cannot thank them enough. I didnt expect that for sure. Thank you!
Shadonic
1 month ago
Last time I placed my order, it took way longer than the guaranteed 5-7 business days to arrive. This time, I tried to take the online vision exam to expedite the process. Every time I click the button to take the exam, the app gets stuck loading infinitely. Pressing back doesn't help and I can't click anything on the screen. I swear this app tries its hardest to make it near impossible to re-order contacts.
